Can't say enough good about them. They are honest, hard-working, skilled, and fair. We have never…read morehad a single complaint in almost a decade of taking our cars to them. They routinely come in under the estimate, and they genuinely care about their clients. If I could give ten stars, I would. Gail

Wow. When your diesel pickup turns over but refuses to start; with all of the sensors, control…read moreunits injectors and other expensive parts that can quit working; there is almost no imaginable "good outcome". Unless you are lucky enough to be within towing distance of Stan and his J and J Automotive repair shop. Got there and unloaded from the tow truck in one of those Oregon Coast frog strangler downpours. They came out and pushed my truck half way into a bay, the only spot available in the shop and went to work and I'm pretty sure they were staying late to figure out the problem so left them to it. The next morning I received a call with the good news that the problem had been solved with some extensive trouble shooting and diagnostics at what I consider a ridiculously low price. Polite, friendly knowledgeable and fair. Thanks Guys.

Had car trouble, fit me right in. Labor was very reasonable,…read moreprice on part isn't their fault.

Super disappointed with this place. On our way down to visit Florence, OR we had an RV issue, so we…read morecalled these individuals and they were super helpful on the phone, said they would take a look at it as soon as we got down there. I asked if they were sure they would have time, because rv repair shops are notoriously busy, but he said yes. We get there, ask for an estimate for repair of the issue, said we would pay for the estimate, and he stated he would get back to us. He never called, we called back, he said he would call us back again, and yet again nothing. Frustrating when we need to fix our rv and we cannot get someone to even tell us that they don't have time or even just don't want too. Awful service.

Clutch died on a road trip down the coast, a Friday, early November, end of day. These guys had it…read morefixed by mid-Monday. And, went the extra mile to help me get things I'd forgotten from the car after closing Friday. Good work, reasonable price. No fuss, no muss. Good experience.

I Hoberg's!! Shasta and Kevin are amazing !!…read more They remind me so much of my grandfather; They truly are caring and not just out to "make a buck" like the major chains of auto repair shops, or others, are. I drive a little '92 Nissan D10 truck, aka Red Wagon. The drivers seatbelt is frayed and doesn't retract anymore. A few months ago, I asked Kevin if he could find a new one for Red Wagon and how much $ it would be. He found one, told me they were very limited bc Red Wagon was so old and they didn't make the seatbelt a anymore. I thanked him and told him I had to save the $ for it. He said if I payed for it, and I couldn't afford the install, he would hold the seatbelt for me until I could. I went in to Hoberg's about a week ago, for something else, and Shasta and I talked about Red Wagon's seatbelt. I told her I still wanted it but again, I had to save $. This morning I got a call from Shasta. She said she called on Red Wagon's seatbelt and found that there was only one left. She ordered Red Wagon's seatbelt!! She had it put on her account, which gives her and I about 3 weeks to pay for it. She wanted me to have a new one and not have one pulled from a junkyard. That is CARING!! Amazing, simply Amazing!! Thank You Hoberg's Auto!!

Brandon did a wonderful job on our Ford F350. We were in town at the Elks Campground for a week,…read moreand he fit us in and got the repair done. Brandon was very accommodating with such short notice, everything was very professional. We highly recommend him for your diesel trucks.

They do everything from simple repairs to complete of maintenance of fleet service trucks. My…read moreson's company uses Brandon to maintain his company truck, he services and has performed repairs to my Dodge Ram Diesel as well as our family cars. Very fair prices and excellent workmanship.

Went in store man named nick was complaining about way I parked out in parking lot asked for few…read moreitems he said no they don't carry them and then said he couldn't get them either cause his computer was not working then said should just go to auto zone cause they did not have what needed so in fact did and then spent 900$ there at auto zone so too bad for your rude salesman at napa Florence Oregon

We were headed home from a 10 day camping trip. We had an ATF hose blow going through town and had…read moreto pull into a gravel parking lot. We were a ways from the Napa store and so we called them and was very blessed that they were willing to bring us the ATF fluid we needed. They were wonderful.

Highly recommend the Gerred and the guys at Muffler Works. They get it done and are very easy to…read morework with. They get my future business!

If I could give a lower rating I would. Don't walk into this shop unless you want to be treated…read morelike a fool. I know I don't look like I know anything about cars but that is beside the point. I walked in asking for quote on how much it would cost to r place the catalytic converters on my 370z. I knew they were toast and I just wanted an idea as to how much it would cost. The old guy across the counter said he would be back with a quote in just a minute. About five minutes roll by and he comes back and tells me my car has four cats.... He must have thought I was actually stupid. He said it would cost over two grand in total to replace all four cats, not including their labor cost per hour being $125. I looked at him very skeptically and said "Wow, that's a lot.". I also said I was pretty sure my car only had two cats, trying to give him the benefit of the doubt. The guy stood by what he was saying and said he had an Infiniti G37 years back and was pretty sure it had four cats.... Bruh. ANYWAYS, if you don't want your time or your money wasted, feel free to have exhaust work done anywhere besides this business.

The service was spot on and the repair to the dishwasher was done quickly. Couldn't give 5 stars…read morebecause the gentleman was a bit too rude for my husband and I. We need another appliance repair and my hesitation is because he was so unpleasant. But then, we didn't ask for a friend, just a good repair man.

Amazingly prompt and responsive. Quick service and reasonable pricing. Highly recommended!read more

I bring my GTI to Acr Automotive exclusively, they have repaired it three times and did a detailed…read morediagnostic on the fourth visit at no charge. Mom will give you a ride home and come and pick you up when your car is done. They have the best service ever. If you have a foreign car, they're basically your only choice in Florence and they have all the proper coolant for all the European cars, it seems every brand has their own coolant these days, and Acr has them all in stock. They also use the proper oils and lubricants. I highly highly recommend Acr. If your service is not an emergency, call ahead and make an appointment they're always busy.

We couldn't be happier with the excellent service ACR provided in fixing the headlight problem on…read moreour Prius. They're fantastic, and as a bonus, their office manager is a dead ringer for Audrey Hepburn.