I've been going in and out of many O'Reilly auto parts through the years, and find the management…read moreand team members greet and welcome you in a very kind and respectful way. There's a man Kevin Rockwood, who absolutely is one of a kind. This man will roll his sleeves up. Come out and Honestly let you know what your problem is and more times than not He will do his due diligence in a great deal of respect for the customers and do something for them to fix their problem that a mechanic would totally rake them over the Coals for. Thank you Mike for hiring Kevin, a Man who leads by example in helping others, were many others don't have the knowledge, experience, or even common sense of know how to fix people's cars and send them on their merry way, making them in business. What are the most valued customers I call them cheerleaders and private referral people many if not all,who barely limps in with their car not knowing what the heck is going on with it and Kevin of course with all his knowledge comes out roses leaves up gets dirty with love in his heart for everything he does thank you Kevin and thank Mike for your team members who go the extra mile day in and day out.

Caught driving in the rain, my car needed new wiper blades. I told the sales associate the make,…read moremodel, and year of my vehicle, and he directed me to the correct aisle. I chose mid-priced blades. Before I had a chance to pay for them, he already went out to the car and removed the old ones. After I paid, he promptly installed the new ones. I was in and out in less than five minutes. Excellent customer service.

Same old location but with a new crew and still the same high quality of service! Not wanting some…read morememories wiped out due to a battery disconnect, they had a tool which plugged into the OBD II charger, which helped the cause. Friendly and knowledgeable makes this the place to go when your vehicle runs short of electrons!

Amazing customer service. Awesome new management. Do go there for your vehicle battery needs…read more Highly Recommend.

I stopped here today after my car's battery died yesterday. They were recommended to me by a…read morefriend. I drive a 2019 Subaru Outback and it had the original battery so it was long overdue for a replacement. I called ahead of time to make sure they had one in stock and they did, so I stopped by a couple hours later. I was immediately greeted by a very friendly gentleman who showed me where to park. He had me pop the hood and checked my alternator, then went to get a new battery. He went to work on replacing it after checking the settings in my car. Once he was done he cleaned up the battery acid from my old battery corroding and I was good to go. It came out to a total of $180, $170 for the battery and $10 for install. The man who helped me was very friendly and knowledgeable. He told me what he was doing before he did it so I knew what was going on. He didn't talk down to me because I'm not a man a which was a welcome relief. Note that they won't work on Subarus if they were made in 2020 or later due to how Subaru batteries work now. I didn't catch the whole explanation but it was good to know. The place itself is small and easy to miss but they have everything you would need battery-wise. They do installs for you and make sure it's all working, all for a very good price. I will definitely be back!

Call and got a estimate in 2 mins showed up 10 mins later…read more all the guys here all cool as f chatted with them for maybe 10 mins or less paid and left with a brand new battery installed in 10 mins or less Super fast great deal great customer service "and that's hard to find right now" Support small biz 11/10 service 5*!!!

Quick, friendly, professional service, no waiting, Replacement only took 15 minutes!read more

Great Service, tested all my issues, diagnosed what was wrong and resolved it! 5/5 would go for…read moreelectrical related issues again!

My daughter had an issue with her iPhone, Carlos was great, not just reassuring us that she didn't…read moreneed a new phone, but providing options and fixing the phone in a narrow timeframe. Thanks for all the help. We'll definitely use them again.

9-6-2024 purchased auto battery. Had a 4 year warranty…read more 4-9-2025, auto did not start - not even a "click-click". Very dead battery. Tow company charged it up and said to drive it so we did for about 30 minutes and then stopped for 10 minutes. Auto would not start. Dead battery again. Got another jump and drove directly to Toyota in Corvallis. They tested it and said it had a bad cell. Toyota also tested all electrical, alternator, ignition, etc. and all was OK. Battery Plus tested and agreed the cell was bad. Gave us a replacement battery but would not extend the warranty. They said warranty starts from original purchase date and not from the replacement battery. What? Isn't this a new battery? Apparently not. That should have been a clue. But it's company policy. So sorry. 9-23-2025 replacement battery failed. What a surprise! Tow company tried every trick in the book and could not get battery to charge. Said it was a bad battery. Towed vehicle to Toyota and had it tested and they said it was a bad battery. Had Toyota put in one of their batteries and took dead battery back to Battery Plus. We wanted our money back but they said it only had a 30 day return policy. (company policy) Really? Said we could contact Duracell to see if they would refund any money. Battery Plus would not refund any money. They said they had to test the battery themselves and they said it tested OK and we could take it back. Really? And when will this one die.....both instances were very inconvenient but Battery Plus did not even apologize for our troubles and said the battery was probably "misused" and they thought it was very unusual that we would have two batteries that failed.. Wow - great customer service! Guess they didn't want us to come back. Talked to others and they said they probably refurbished their batteries and resold them. So why would we want another battery from them???? Why would we want to do any business with them? First time in over 40 years we had issues with a bad battery. Hopefully, this will be the last.

The 9th St Corvallis Battery X-Change is a terrific find. Jay helped us fix our Bolt EV car which…read morewent dead as a result of a 12-v battery issue. We had no idea that a really knowledgeable technician like Jay would save us at least a week of waiting for our authorized service place to even look at it and then begin with 150$ charge for diagnosing. He replaced the battery and then helped with us how to handle the effects of the car's lithium battery's effects from the break-down. We'll return to Battery X-Change anytime we have any kind of battery problem or need in the future.

Ug vehicle turn into Flinstones model. They help with replace sparky box…read more Ug happy with people who help Ug. Ug will tell others to come.

If you need any type of battery service, Go and see Pete. Service have alway been #1 priority and…read morebest pricing in town. Been going here for years.

ATT: John Torrey RE: Employee Peter Yeager…read more I went in today and got a new battery for our 2015 Subaru Outback. Peter Yeager assisted me in assessing the current battery, was very friendly and went above and beyond in providing excellent customer service. I am most impressed with Mr. Yeager; he is kind, he is a great representative of your company and should be recognized accordingly. I have purchased a new battery for our other vehicle, a 1991 Ford 250 Pickup and was greeted in the same way as Mr. Yeager. The young man then was Devin. Both of these two gentlemen are wonderful representatives of Battery X-Change. I remain a loyal and appreciative customer. Thank you Mr. Yeager, you made today's transaction a pleasure! William "Billy" Hoffman Albany, OR.

Ordered online and picked up at store. You get 10% off by ordering online. Picked up batteries next…read moreday. Batteries were ready when I got there. Good service.

I cannot say enough good things about the Roseburg Batteries Plus. They are trustworthy and fair…read more My mother who is not real electronic savvy, took an iPhone because it wouldn't charge. There was nothing wrong with the device. He helped her out and sent her on her way. They set a high standard and my family will always use their services. Thank you!

I have bought car and van and motorcoach batteries here for decades. They always verify battery…read morecondition before trying to sell a new battery. Long life batteries cost less in the long term or if you will drive the vehicle longer than two years. I appreciate employee courtesy, expertise and integrity.

Amazing customer service. I'm a 60+lady and came in with a dead battery for season....usually trade…read moreguys talk down to me...but not here. Respectful, helpful, found solution. Fabulous place highly recommend

We couldn't be happier with the excellent service ACR provided in fixing the headlight problem on…read moreour Prius. They're fantastic, and as a bonus, their office manager is a dead ringer for Audrey Hepburn.

they provided a ride home and return trip. performed the work as requested and well. cost was…read morereasonable.