Nat and Andrew were extremely helpful and knowledgeable. On top of that they were a joy to talk to…read moreand definitely made my evening. These two definitely earned my business!!! Thank You,

Broken equipment and over priced! Went to Gallatin TN location to get OEM remotes programmed,…read morestore personnel were great but their machine was broke; called Madison and Mt Juliet - Madison "we dont do that on Sundays" and Mt Juliet |We dont do that at all"; called Bowling Green, we can do it - but not for Nissan!. Ended up up Nissan dealer- $75 for 3 remotes versus $89 each that BatteriesPlus wanted - even though they advertise 50% less than a dealer!!

Because not every review can be craft cocktails and Dubai Chocolate. Sometimes you're running…read moreerrands on a Saturday and you have a very specific, adult, boring need. And you want the right thing. AND you don't want to spend a lot of time or money. Connecting to local (franchises) businesses can take many forms. The Jelps is the place to answer the questions and find the things. Find the things. So, despite working in and around 0's, 1's and dot coms for a significant portion of my life, when I can be a Luddite, I am all in to an analog way of life. It came to pass that one too many nights of letting my nine-year-old phone charge overnight led me to the consequence of such action. My battery wasn't holding a charge for a good amount of time. Ergo, Battery Plus. Knowing that a Nashvillian can find d@mn near anything h/she/they need driving down Nolensville, I went in search of the BP to cure what ailed me. Parking was easy (a key data point in Glencliff) and the clerk who helped me was knowledgeable and nice... and a bit shocked at the age of my phone and that the original battery had held up for so long. He walked me through my needs and wants and I picked a battery that will (hopefully) do the job for another [redacted] years. I now know not to leave it plugged in all night. Progress!

Easily the greatest costumer service experience of my life! I came in with an old digital camera…read morethat had been sitting dead for 10 years that I couldn't get to charge, and instead of just selling me a new battery they tried a few different things to get the old lithium battery back up and running. When we realized the charging cord I had didn't work they pulled out this battery charger that adapts to different sizes and proceeded to check that it all worked and then sold it to me at 2/3 the price. The shop is also really clearly organized and clean, very easy to find things if you aren't in the mood for asking a bunch of questions like I was. If you are thinking "I'll just buy it on Amazon" try going here first! Places like this need to stay in business, and their expertise is way more helpful than just ordering something you THINK will work

Chris helped me with some electrical issues in my truck. He was more than fair. I always get my…read morebatteries from them. I think they outlast the original batteries! Thanks Chris!

Do not deal with Alex or any one at this place for that matter. He is dishonest and will do…read moreanything in his power to not honor the warranty on the horrible product he calls batteries. He also has a temper and does not care for his loyal customers. Besides this place is going out of business soon anyway.

Service was faster than expected when I took my son's phone in to have the screen replaced. Check…read morein/check out took a while, but the work itself was faster than estimated. Definitely recommend!

The dude with braids, David, was fantastic. He gave me a great price and had the phone returned in…read moreunder an hour. Bonus points- I called the store first, and had them quote me a cracked screen and a charging port. When I got to the store, they suggested cleaning the port first, which they did for free, and pulled out so much lint I was shocked. I figured I'm a pretty clean dude especially with electronics and I couldn't believe how much lint they pulled out of that tiny iPhone port. When they did that, I figured I had enough left in my repair budget to get the battery replaced, which they had in stock, and they threw in a steep discount for the two services. I'm very happy and will go back there without hesitation.

I needed a special sized battery and couldn't find it anywhere. I decided to go to Batteries Plus…read moreand was happy to find what I wanted. They were able to quickly find what I needed and did so very professionally. Would definitely use them again.

I made an appointment to get the battery replaced in my I Phone. I arrived about 15 minutes prior…read moreto my appointment time. Ty2 young men at the store were very nice and friendly and said that one of the settings on my phone would have to be turned off and then I would have to wait for about an hour. I said "no problem I would go shopping and come back." When I returned in about 40 minutes another man was working there in addition to the other 2 guys. From the way he took over I suspected he was the manager. One of the guys from earlier looked at my phone and said that there still was a problem. The Manager then told me I would have to leave my phone. I asked if I could wait, but he was very abrupt and accused me of not trusting them with the phone. In fact I actually live about 30 minutes away (which he didn't allow me to say) and I also him that I run a business with my phone. Again he said do you think we're going to steal it which I found very insulting. I'm still stumped as to why he got so worked up over my saying I would wait! I had already waited an hour!! I never lost my cool, but I did lose my confidence in this business.

Very friendly staff, wonderful customer service, and quality repair ability…read more My smartphone had water damage, and they went above and beyond to get it running again so I didn't have lose my photos and contacts. Highly recommend.

This store was badly needed here in our area. They carry almost any kind of battery or bulb you can…read morethink of. If they don't have they can find it! Located at the Glenbrook Shopping Center so easy to locate.

The sales help I had was a younger guy and he wasn't what I would call helpful. I told him what I…read morelooking for. He enter my car model info and turned the computer screen toward my view. I tried to ask question but he was apparently not a verbal guy. Got a couple shrugs for answers. I made a purchase but not sure it was an informed one. I also felt highly directed to higher priced options only so just something to be aware of. Not sure I will shop here again. It wasn't the worst experience but neither was is worth returning for.

For years I went to Auto Zone, but I always felt like they took a hands off approach, leaving you…read moreon your own to figure things out. So when my brake light went out, I went to O'Reilly instead at my dad's suggestion. Finally, an auto parts store that treats you like a neighbor needing help, not someone who should know how to do everything on your own. Though originally I only walked in to get a replacement bulb and some new auxiliary mirrors for my side mirrors, after all the help and direction they gave me (not to mention the tools they let me borrow). I went back in, after replacing the bulb and bought a socket set and tire iron as well. They really care and go the extra mile to help you out and make sure you have exactly what you need to work on your car. Their prices are also great and it goes without saying the service is excellent. From now on, this is the only place I will go for DIY car work for my car. Thank you so much O'Reilly of Franklin.

Awesome, my check engine light was on. I quikly stopped by to get a Free diagnostic, with my dogs…read morein the car, they still did the reading, whew. Helping me out without making me feel stupid because I know a little but not much. Considering I have left auto places before feeling very inferior. They helped me find the problem, get the parts, walked me through it, giving me confidence to where I was able to fix the problem at home. Super awesome!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.