no restrooms available for paying customers its amazing why they have a 1 star history on the…read morecustomer service

So my boyfriend just left location for the to change my battery.He bought the battery a month ago…read more My boyfriend came back and they were Completely rude and racist. Not only that he battery he came with was switched for a older one. An I had I had a receipt to prove what I had and the time it was purchased. And wouldn't give back my original battery and I gave the oily battery. I wouldn't suggest my enemies to go here. Need a negative 5 if I could.

This is by far the worst customer service hands down, the supervisor on May 27, 2021. Absolutely…read moreHorrible and the Heavy Set girl with the long braids needs to Fired. They are Rude, very rude. And yes I am the one with the warranty on brake pads. Gave me money back for one set. And no the other set. However all the information sits right on front of them Black Customer Service Reps are horrible and I am a Black Male as well. Can't blame Racism. These People are Black and Fucked up.

I had the worse experience ever. I was with my husband and children looking for oil. They had…read moredisplays of oil change bundles in the front which we stopped to look at and discuss the type of filter needed so it was obvious we needed help. No one asked if we needed assistance but an older man came by and told my son not to take all of the steering wheel covers off the rack. He had one in his hand and had not and was not going to take more off. The man then proceeded to continue to peek around the corner as we googled the type of oil filter that was needed since he just chastised my child and walked away without offering assistance. He looked around the corner multiple times and would turn when we looked up. It was a very odd experience, we put the oil back and went to O'Reily across the street.

I'm a fan of Advanced Auto and have used them for decades. Typically for washer fluid and wiper…read moreblades. But also battery checks and other purchases. The location worked well for me off the highway. The parking lot is pretty disgusting though. It's uneven, chucked up and has thick grease. So this is a one star deduction. Service was exceptional from a young woman who was knowledgeable. I came into get wipers. After reviewing availability and deals I went with the rainx longitude that I've been very happy with. They were also on sale. Plus I had a coupon. The staff was kind enough to install them which I was grateful for. They work exceptionally well. I'm out of town, but would recommend.

I have shopped at this location for at least 20 years. The staff here is always friendly and…read morehelpful and, if they don't have the part they can direct you to the store that does. Recently I called this store, To see if they would be willing to print out receipts from purchases for the past two years. I ask this favor because I have extended warrantees on my vehicles and didn't realize I needed to keep good records for these warranties. The young people there were gracious enough to do that for me.I would definitely recommend this store to anyone looking for a great place to buy auto parts.

I came here to get tires for my vehicle. On the sign, the price is posted at $20 per tire.As is…read morealso bought a middle council tray from a car while I was there , the total from my 4 tires and middle council piece was a $133.I was not offered a receipt. But I had paid with a credit card. After I'd left this store.I told my friend what I paid for the tires and he was very surprised because he had never paid that much money for tires there before.And I assumed that probably they overcharged me and charged me maybe ring me in for 5 tires, instead of the 4 that I purchased. I called down there and tried to explain what I thought had happened and that I had been overcharged, and that I didn't have a receipt, because I was not offered one at all. The person on the phone was extremely rude to me. I asked to speak with a manager, but they just put me on hold and then hung up on me. I called back again, same thing happened. I asked to speak to someone else, put me on, hold, hung up on me so then I decided to go down there, talk to somebody in person when I got there, of course, they knew who I was. Probably the only female that had been there that morning. They ran back into the office notified my arrival, but then completely ignored me.\n Finally, an employee came out to talk to me. And\n Told me that, since I had bought 4 tires. It was more expensive because it was a full set. Which is odd because it's actually the direct opposite. It's less expensive when you buy off 4\n He asked if my tires had an orange line on them, which made them a set and no, they did not 3 of the 4 had an orange line but they did not all have line painted on them. They refuse to give me a receipt.They would not look up my order by the receipt number.They one hundred percent know I only bought four tires , and they charge me the price of 5. If you're a woman, don't ever go here because they will 100% rip you off, they are a bunch of crooks.

No, no no no no!…read more Avoid this place. I wasted my time and gas to get there so you don't have to. You are welcome! They can't tell you if they have a certain car or not, it's $2 just to walk around. You cant bring in cutting tools, and they won't cut a part off for you. (It was only two friggin stripped nuts and I had a reciprocating saw in my car)!!

I went to purchase the knobs for my tires. It was 3:19 pm on 12/7/2024 and the door was locked. So…read moreit was two other customers trying to get in the store along with an officer and he said they locked the door because it's only one employee working. The gentleman asked what I wanted and I told him but he didn't advised me where it was located in the store. The officer assist me in locating the item so I could leave. But I had to wait until another customer was finished before I could leave the store. I over heard the employee say two other workers left at the same time. This is bad management. Higher more employees and staff the workers to be working together and not one at a time.

Always respectful and very helpful every time I come in whether it be finding parts or paint for my…read morecar they always have the answer, I definitely recommend to anyone

My son and friends were supposed to leave town this morning in my car. Last night, we realized a…read moretire had a hole in it. My husband got up early to get it fixed so they could leave as early as possible. We also realized, his car needed new tires and one was bad enough to deem it unable to be driven. So it went into the shop. Our daughter left her new apartment to come home and her car wouldn't start. To say it was a crazy day, is a little bit mild. We swapped cars all day to make things work and my husband was able to get my daughter's car jumped and running. He drove it to an autozone near his work only to be told they couldn't change the battery. It's a 2019 Rogue and there was something that prevented them from putting in a new battery. My husband said the excuse sounded sketch and made up so he came home and called Autozone in Ferguson. They said they should be able to do it. He called me about 35 minutes later RAVING about Tom E and how he was not only able to do it, he went the extra mile to get it done very quickly and efficiently. He (Tom E) realized the other location had put a little bit of a distrust in my husband and he wanted to rebuild that. We were so grateful (especially our daughter who loves her car) that he was able to not only do it, but so quickly. Well done to this location! We won't be strangers.

My battery light came on in my vehicle and my car nearly shut down while I was driving it. Scary…read morebecause it was nighttime. I got it safely towed to the location on 10871 New Halls Ferry Rd, St. Louis, MO 63136, getting there at approximately 10:20 pm. Closing time is 11 pm. My idea was to get them to simply check my battery and if necessary purchase a new one. I got inside and 3 employees, security, and possibly an off-duty employee were chatting and counting down their drawers. Understandable. It was almost closing. I requested the battery check and after maybe 10 minutes of searching, I was told they couldn't find the battery check tool. Also, they couldn't run a diagnostic, they couldn't sell me a battery and they couldn't assist me with jumping my car. Lastly, I asked for the number of the regional manager or an 800 number to inform Autozone about this experience. I was then told they didn't have that information. It wasn't written down anywhere. It's not on an advertisement sticker for customers. They simply didn't have it. I've utilized Autozone for YEARS but thanks to this experience, it will be the last time.

The vehicle inventory can be viewed on the Pick-n-Pull website. For each vehicle, the website…read moreshows the vehicle photo, date vehicle arrived in the yard, details (year, make, model, trim, color, engine, transmission, VIN), and location in the yard. The website shows a map of the yard. Vehicle inventory changes daily. Most vehicles remain in the yard for only one to three months, so take this into consideration if you find a vehicle or part that you want, because it may become a missed opportunity if the purchase is not made soon enough. The Pick-n-Pull website shows prices on common parts and core deposits on applicable parts. A core refers to a used part that is still capable of being remanufactured or recycled for its materials. Return your core within 30 days of purchase to receive your core deposit. Prior to going to the yard, you can contact them with questions about inventory and prices. It is generally possible to negotiate prices at salvage yards, especially for vehicles, larger parts, or multiple parts. If a competitor has a lower price, then mention this during negotiation. The Pick-n-Pull website states that they offer competitive, fixed prices to eliminate the stress of negotiating, but this applies more to readily available, standard parts. For less common parts or multiple parts, negotiation is often possible. The Pick-n-Pull website states, "Purchasing parts at Pick-n-Pull is worry-free due to our 30-Day Free Exchange policy on all parts. If a part breaks or doesn't fit, the customer can bring it back and pull another." "Parts Sales (excluding tires): If you are not 100% satisfied, you can return the part(s) to the original Pick-n-Pull location where the part(s) were purchased, within 30 days of the original purchase date, with the original receipt." "With Pick-n-Pull's 12-Month WarrantyPLUS, you can now purchase an additional 12 months of warranty when you buy your car/van/truck parts from us. 12-Month WarrantyPLUS protects your auto part for a full 12 months beyond the FREE 30-Day Exchange period." The website lists parts eligible for WarrantyPLUS. Star Auto Glass is next to Pick-n-Pull. You can have salvaged auto glass from Pick-n-Pull installed at Star Auto Glass.

Wonderful service great pleace to get car parts. Easy to find parts cars are easy to get too parts.read more

I visited this business today trying to find parts and support a local business in a minority…read moreneighborhood. I came in and said hello as two people were already being assisted by the two workers at the counter. It was a lengthy wait but one of them came free. That person took one call and finished. I waited. A person walked in behind me after a few minutes. They immediately greeted them and asked how they could help them. I've never felt so unwelcome in a business. I would not recommend.

Best prices in town good customer service! I've been in this area for over 30 years and can…read morehonestly say when you need it 9 times out of 10 they have it. Your neighborhood appreciate you BROCKS!!!!

Popped in yesterday to get a test of battery and alternator. The store was clean and well…read moreorganized. Needed a new battery and tried to buy it there but was told they could not install it then because they were short-staffed due to last week's tornado. Since I could not restart my car the young man (who lives in the county) agreed to jump my battery and allowed me to wait in the store until his charger was lit because it was so hot. I was treated professionally and with concern for my disability so I will shop here again.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!