I stopped in Tuesday morning for a key fob battery....I have the lifetime replacement plan that I…read morebought in a MN store that I thought allowed me to walk in to any store, give my phone number, hand over my key, mew battery and out the door! However, this must have been the first time I did it here.... Jake was very helpful and informative and said some stores are franchises so maybe my plan didn't transfer over? He kindly got me a new battery and had me on my way. Thank you Jake for the friendly, fast and informative service....a pleasure.

Tracy and her team are great! A dealership told me my battery was going bad, so I stopped by and…read morethey tested it on the spot. It turned out my battery was perfectly fine! The service was quick, honest, and professional. I really appreciate their help and would definitely recommend them.

Traveling to Minneapolis our TPMS system notified me that tire pressure was falling on the…read morefront-driver-side tire. Bangor was six miles away so we went for it and pulled into Clements. The gentleman at the desk, who I presume was the owner, said it would be about an hour before he could help. I asked if we could just fill the tire to see how fast it was leaking. He said yes, and while he filled it, he looked at the tire and spotted something. "I think I found the problem," he said. Went back into the shop, grabbed his tools and within 10 minutes of arriving we were back on the road with a fixed tire. This is service money can't buy! Thank Mr. Clement!

I have had my rusty 13 year-old car in to Clements Auto for a few issues. The owner, Cletus, has…read morebeen honest and forthright on every occasion, letting me know what needed to be done, what could wait, and how much it would cost. On one occasion, my wife's vehicle was making noise when the brakes were applied. We called Cletus, who said the soonest appointment was 3 days away. 10 minutes later he called back and said he was concerned for her safety, and asked if she could bring it by for a quick inspection. I have been completely satisfied with the repairs Cletus has made to our vehicles. In my opinion, he could charge double what he charges now, and I'd still bring our cars to him. Why? Because I trust that he's not trying to rip me off. If he says something needs to be done, it really needs to be done. If it doesn't he'll say so. The only downside is that his reputation for honesty and good work has spread, and now it takes a long time to get your car in!

Do not recommend! Tech logan was lazy and did not want to do the job. Reasoning was never mentioned…read moreuntil tech showed up not wanting to do the job! Took my business elsewhere!

They switched their pricing. On the phone they quoted me $340, I got there they said $640. My…read moreinsurance pays all but $250, but they said it is now $370...what??? We left!!!

I honestly don't know if I'll be back to discount tire. The First of all let's start with the name…read more I've called around to other places where I can get my tires cheaper. A couple of years ago, I had my tires changed. They offer to do the wipers as well and I had them changed too. My wipers started hitting down on the edge of my hood towards the windshield. He hit so much when I used them that it started wearing the paint off! The only thing Discount Tire did was look at the wipers. Didn't offer anything else. How about what happened to my hood?! Couple years moving forward, I needed to get my tires changed again. Started with a puncture in my tire. One worker came out and used some scanning thing to check the tread on my tires. Even after it was taken to the shop, NO ONE told me how balled all of my tires were on the inside wall of my tires! Irritating! They were able to get me a certificate for it. I was taken care of my Chan. Pretty nice guy until I spoke with him on the phone when I mentioned the price of my tires. Long story short, he started throwing guilt my way as if I wasn't grateful. Needless to say that ticked me off. I was asking questions, not wanting to "free stuff." I don't tolerate anyone guilting me. It was basically over the fact that no one told me about the tread of my other tires and the Chan telling me that he would see what he could do after talking to his manager. Came back on the phone, and that's when the guilt trip happened. Told me "we already are offering the certs for a couple of your tires, and I offered you to have all of your tires changed at the shop." Then he said, "I think we are already being generous offering the certs, and I did mention to you that you could get all of your tires changed." I'm like yeah, but I'm also not someone that can whip out money left and right as I am a teacher and I don't get paid nowhere near as much as I should and I'm on a budget. Not gonna lie, that pissed me off. When I ordered my tires, someone told me specifically on the phone that they could have my tire overnighted from Rochester and they would call me when they arrived. The next day, most of the day had passed and no one called. I called them. Brett the store manager answered and I told him what was going on. He said," I'm sorry, I'm not sure who told you we could overnight tires, but we aren't able to do that.." I'm literally like...WTF in my head. Communication needs to be a priority. It's like I deal with someone different all of the time. I also felt like Chan passed me off to other people because after I told him I didn't appreciate him guilting me, he doesn't even acknowledge my presence when I step into the shop. Not a friendly hello, nothing. Might as well call me cellophane. After finally getting all of my tires changed several days later when my tires came in, I called back a couple of weeks later to get an alignment. Discount Tire doesn't do appointments and it's first come first serve which I hate! I work out of town and I work all day. It's hard for me to do a first come first serve cause they're always busy or about to close. They also told me it would be over 200+. I called Cordell's and they are able to do my alignment cheaper, like 100 bucks cheaper! Cordell's also offers a shuttle if you need it which is included! Andddddddd they take appointments!!!! Needless to say after all of this, I'm taking my business to Cordell's!! As I do realize people have different experiences, and could be positive, unfortunately mine with Discount Tire was not. They used to be pretty good with customer service, but with me lately they've fallen off. I will however leave this on a positive. The guy that changed my other 3 tires, he really nice. He was a shorter Asian guy, and that's the only way I can describe him. He was very nice and very professional. I appreciate his kindness!

Bought a truck this afternoon & as I drove home checked the PSI. Over 40... that's definitely too…read morehigh... and it's hot. I headed to Discount. Kong promptly greeted me when I pulled up. Heeey! The cities don't have the things you drive over that ding in the garage, nice touch! I told Kong I had the same vehicle but different year and it was FWD this is AWD, I kept the other one at 36 should I do the same for this one? Kong asked if he could open the door to check? Kong said 36 would be good, got me adjusted. Kong also took down my name and number and scanned the VIN so my account should now be updated for the new vehicle. Thanks Kong for the friendly, thorough and quick service!

After having a good experience and yelping Tires Plus as a five, this time experience was not the…read moresame. This is 3rd time one of us has used them for oil change. I heard the phone call to set the appointment where he asked about oil change cost AND if they rotate tires, a brand they sell but we didn't buy there, which was disclosed on phone call, and was told 'yes, they would rotate them for free if he got oil changed. He did not ask when he dropped car off as we thought it was 'already determined'...then was charged $24. The staff on duty was not willing to adjust it. Well, thanks. DISCOUNT TIRES will rotate your tires for free even if you aren't buying a service or item from them. Update next day. Manager was contacted and agreed. It will be refunded.

Very great job with my vehicle thanks! The service I had was all 4 new tires put on and they did…read moregreat and were very friendly.

Great experience! Husband hit a deer and webers was able to look at it right away and coordinate…read morewith insurance through the whole claim process. Repairs look great and cant even tell it was in an accident it looks like new!

One of the best shops around. Treated us like their only customer and the quality of their work…read moreis better than factory.

I called the owner of Arden's on a Sunday evening when I had an issue with my car. I had a warranty…read morewith Arden's for a caliper, but since my car was stuck out of town and unable to take it to La Crosse, I received money that day to fix the issue myself. so thankful for the owner in being generous with his time.

I rolled into Arden's with a near dead battery and a failing alternator, and the guys got me…read morerunning again in a quick timeframe, were very polite, kind, and professional. Will be returning for all of my auto service needs.

Came in on a Tuesday morning for an oil change. They don't take appointments, you just stay in your…read morecar, pull around back, and wait in a line. The guys working there were super friendly and speedy! There were 5 cars ahead of me and I was in and out within the hour! I paid $79 for a synthetic oil change on my hatchback Subaru Impreza which seemed fair. They were honest about air filters and other suggested maintenance and it was a great experience

This used to be my go-to place for oil changes. I've been going there for the past 4 plus years,…read morewith 3 different vehicles and never had any issues. Went there recently for a transmission fluid flush and fill. There was a descrepency from the last time to this time in the amount of fluid used. When I talked to the assistant manager about it, he lied to me twice in 2 sentences. Even when I caught him in his lies, he lied more to cover it up. I tried to contact the business/owners, and it appears they have gone missing and don't respond to anything. I would not recommend doing business with this company.