They had 2 batteries to choose from 2yr.3yr.with a great price for both.,so we took 3 yr. and they…read morehad them in stock!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I saved a lot of money and real easy transaction and friendly staff. Took just a few moments.read more

Tracy and her team are great! A dealership told me my battery was going bad, so I stopped by and…read morethey tested it on the spot. It turned out my battery was perfectly fine! The service was quick, honest, and professional. I really appreciate their help and would definitely recommend them.

I stopped in Tuesday morning for a key fob battery....I have the lifetime replacement plan that I…read morebought in a MN store that I thought allowed me to walk in to any store, give my phone number, hand over my key, mew battery and out the door! However, this must have been the first time I did it here.... Jake was very helpful and informative and said some stores are franchises so maybe my plan didn't transfer over? He kindly got me a new battery and had me on my way. Thank you Jake for the friendly, fast and informative service....a pleasure.

It's a small shop, but big on expert & friendly service, knowledge and advice. Huge selection…read moreonsite and will get what you need for specialized needs. Support local business and recycle responsibly.

What to thank them for the honest treatment. Didn't sell me a battery…read morefor my phone because the charging port was bad and the phone does not have alot of life left. Thank you Dave Schneider

1 STAR -- Extremely disappointed with the customer service at Batteries Plus in Stevens Point…read more I am extremely upset and disappointed with the way I was treated at this location today. Yesterday, I went to Batteries Plus to have a replacement car key and key fob made. Unfortunately, the store had no power, so the employee asked me to come back later. Instead, I called the store before making another trip. The employee I spoke with yesterday was very helpful. He confirmed that the power was back on, that they had the part I needed, and that although they were a little busy because they had been without power for so long, he could still take care of my key and fob. He gave me an approximate price of $175. I specifically asked if I needed an appointment, and he told me NO. I then asked if I could come back the following day, and he said that would be fine. So I came back today based on the information YOUR EMPLOYEE gave me. Unfortunately, I dealt with a different employee today, and the experience was completely different. When I explained what I needed, his response was, "You know they are so expensive." I told him yes, I knew the price because the employee I spoke with yesterday had already given it to me. He then told me that they do these services without an appointment. I explained that the employee yesterday specifically told me I did not need an appointment. His response? "That's a lie." I was absolutely shocked. I am the customer. I called ahead. I asked questions. I confirmed the price. I asked whether I needed an appointment. I followed the instructions I was given by YOUR employee. If there was a misunderstanding between employees, that is an internal problem that should be handled between employees. I should not have been made to feel like I was lying, stupid, or somehow responsible for their lack of communication. And it wasn't just what he said--it was his entire attitude and the way he spoke to me. I felt uncomfortable and disrespected standing there. At that point, I took my keys and left. I told him he was being rude because, honestly, he was. I completely understand that employees can have stressful days. I understand that stores can be busy. I understand that miscommunication can happen. What I DON'T understand is why a customer who did exactly what she was told should be treated with such disrespect. Your own store advertises key cutting, key fob replacement, and programming services, so I expected a professional customer-service experience. (Batteries Plus⁠) Instead, I walked out feeling embarrassed, frustrated, and extremely disappointed. The way you treat customers matters. A simple, respectful explanation would have been enough. There was absolutely no reason for the attitude or for telling me that what another employee told me was "a lie." I will be taking my business elsewhere. $175 is not an insignificant amount of money, and I am certainly not going to spend it somewhere that makes me feel disrespected before I even receive the service. I hope management sees this review and takes it seriously, because this was not simply a misunderstanding about an appointment. It was a customer-service failure and an unnecessary lack of respect.

Nice place n nice price on parts I would highly recommend this for men or women that needs parts…read morefor the vehicle that's not to pricey.

Great service. Dan, the manager was very pleasant and helped me to find a battery that I can't…read moreanywhere else. Told me to add the acid in the battery. I simply asked him if we can do it here. Sure, he said and did it all for me. Thanks Dan, I'll be back

Amazing service. My phone call was answered quickly and accurately, and I was able to run in and…read moreget my car battery swapped out in minutes for a very fair price. Professional, smart, and they HAVE what you need in stock. Outstanding. Also I should mention that I am a female customer and was treated fairly and not talked down to. This matters to me and is not a common experience.

I was having trouble getting batteries to fit a megaphone. They couldn't get it to work either. So…read moreI was able to return it to the place I purchased it. Nice people. Great customer service!

Cameron was amazing I highly recommend him for any of your automotive needs. Quick, knowledgeable…read moreand nice. Helped me with my battery :)

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!