My battery died and I was able to show up and they put in a new battery for me within 20 minutes!!…read moreSuper service!!

Young guy with curly hair and earrings was so helpful. I was having the worst night of my life and…read morehe made it so much better. Thank you autozone employee.

One of the employees behind the counter Rolando Garcia was not helpful. He said his was busy and…read morevery rude and couldn't help us. He was doing nothing. The other two employees that were there were busy helping other people and were very nice

Many things I buy at Auto Zone I could get at a Walmart. Why then do I go there?…read more Customer Service! Yes this is the place to get auto parts, but advice/assistance & great prices is king. Very simple purchase of windshield wipers was one of my purchases. Been putting them on for decades with no issues. WELL TODAY I bought Bosch brand, couldn't get them on out in front of store. Went in Nate ask "problems", I explained issue, he smiled said welllllll you picked the one brand that isn't universal. He grabbed a different one off shelf, came out to truck, had the new one on before I could get the other one back in it's packaging. Nate's Customer service is the perfect example of why I chose Auto Zone. He didn't even make me come back in to go through the return process. He said "don't worry I will take care of it" That is why I keep coming back

I walked in. 2 people working. I stood in front of them with one on computer and one on phone. Took…read morea whole 2 minutes for someone to say they'll be right with me. Still waiting 5 minutes, then could get my order.

I was told that they could help me put a new $150 headlight in my car at one location. I thought it…read morewould be easy but I couldn't get it installed. The employee at another location just said nope we can't help you. I understand but he was so cold.

They do not have the best customer service. But they can answer questions whenever I have them…read more They have a lot of parts in stock and always give me a competitive price. I call them first when I need parts for vehicles.

Staff was friendly and helpful. The person who helped look up the info to locate and get my air…read morefilter found that the one they had in stock in their brand name was damaged and gave me a discount (same price as the lesser air filter) on a more expensive brand.

Awesome, awesome store! Well, to be more specific..the staff's awesome. I happened to roll up with…read moremy buddy right after closing (didn't realize what time they closed), went to open the door and it was locked. Bummer. Was walking back to my truck and they opened the door and said they'd help us real quick since my friend just needed to order some shocks. Very cool of them to do that. Got us all taken care of and we got out of their hair. I went back two days later since I needed to get some lift supports for my Xterra. True to form they bent over backwards to get them for me, gave tips on getting registered with O'Reilys online so I can get a $5 gift card, rocked out a military discount for me and issued me a $10 rebate for my purchase. Beat that, Autozone! Huzzah! So. These guys rock and I'll definitely make it a point to go them, and only them, for my car stuff needs.

Wish I could give it zero stars. Never going back. Terrible, the most disagreeable staff. Been here…read moremultiple times. Every single employee I've spoken to is unkind and short. The nasty woman, the fat guy, they're miserable and look at you like you're crazy if you have more than one question or don't know what you're doing. I thought you guys were the experts why are you acting surprised that I am asking questions about parts? The first time I was shocked. The second time I wasn't expecting it but I'm glad I recorded the entire interaction. And I will be uploading it to tik Tok. So, basically if you don't LOOK New Mexican or are from out of town and need help don't go here. Go up the street to 4th Street advanced Auto parts. Or AutoZone. These people are sick. No one's coming into the store because they know everything and their car is fine. They need to cut the snarky nasty attitudes. No wonder the store is never busy.

good service with prompt staff assistance, a notably clean bathroom stocked with fresh towels and…read moresoap, and paper towels available in the restroom for convenience.

This place is just awful. You buy a battery and the are happy to help. Once that battery needs to…read moreeither be charged or replaced suddenly the attitude everyone has changed. Awful batteries and awful customer service. Do yourself a favor and shop elsewhere. Avoid the headaches

I would like to correct my experience. After having a great conversation with whom I think was a…read moreyoung man that was a team leader there. We resolved our dispute. They fixed the problem and I would say I am a very happy camper. Thank you the lil battery shop.

These folks are always helpful with auto supplies and information. They don't keep Honda brand…read moreliquids in the store, but they will direct you to the dealership. They tested my battery, sold me a new one, and installed it easily and immediately.

Not helpful, this is an odd location. I like my local O'Reilly's. But we were having trouble with…read moreidle and hesitation in my mother's SUV while visiting relatives. It's been very hot in ABQ lately and there is no shade out front. The staff was more hesitant than the SUV to make recommendations. They didn't want to come outside to take a look or use the code reader to check the PCM for any history. There was no check engine light even though it was running very rough. But because I said there was no check engine light, they didn't even want to try. I purchased a $90 throttle position sensor but the blades on their new TPS part were wider than the old one. I didn't want to force the plug to fit so I just returned it. I'll go elsewhere. The store is well-kept, clean inside and out. It's located in a nice area and I expected the same great service as my local shop. Unfortunately, this location was not staffed with folks focused on assisting customers. I'll try the one on San Mateo.

Great customer service l been coming here for years l had a friend's mom get rear-ended and I…read morerecommended it here and sure enough the price was just perfect better than if you find it at a junkyard I'm very impressed I will be back thank you five star customer service

I bought parts from National in years past. Very helpful & had what I needed 80% of the time…read more Special order available in most cases.

Very helpful and a wide selection. I went there to get a replacement key fob calibrated and ended…read moreup with a bunch of bulbs and batteries while I waited. The gentlemen at the counter were very friendly and helpful.

Stopped in looking for a replacement battery for my generator. The young man behind the counter…read morewas knowledgeable and provided excellent customer service. Would highly recommend this store for your battery needs.