The good news! They have every part in stock, usually, because this is the mother store…read more The bad news; they are massively understaffed and the employees don't give a GATTAM. So slow. So depressing. So bad. I'd be embarrassed to be the GM of this store.

The guys that work here are not working. The ladies on the hand were kicking butts. Taking care of…read morecustomers with a great attitude. This place is lucky because it's the only car part near by...

I purchased (2) $7.49 parts, a T45 and T55 bit complete a brake job on the other side of the city…read morefrom where I live. It turns out that I didn't need them and I tried yo return them the following day at the store closest to my home. The two associates, one being the Manager told me that even though I had the original receipt and both bits were unused that he could only return one of the bits and to take the other one back to the original store of purchase. He then said that itvwas a "systems" and he couldn't do anything about it but if I called the original store of purchase, maybe they could tell me how he could do the transaction. I called the original store while still there with them. I eventually got to the GM of the original store who did call the store that I was in, only for them to tell me that they could "only" give me a in store merchandise card for a part that I have the receipt for, is unused, and I paid cash for. Needless to say that in a time where "brick and mortar" businesses are struggling to stay in business. You would think that they would do better business practices than this. I have to spend $25 worth of gas to get an $7.49 ($8.22) refund or get an in store merchandise card for a retail store that I NEVER, EVER plan to enter again!

Always great customer service at this company! They helped me put in a tail light with no…read morehesitation. THANK YOU PAUL AND MELVIN!!!! I will always remember your kindness!!!

Great painless install of my Katzkin leather in my Lexus Lx470. Bought my Katzkin's and they…read moreassigned me to Cole Brothers. Great job, fast, thorough

We have depended on these folks to tint all our vehicles as well as place new leather in our newest…read morejeep.we love the simplicity of doing business with them. If they make a mistake they quickly fix the issue, no questions asked. They are personally owned and operated but have built there business into what seems like a corporate empire based on there great service and willingness to seek perfection, to keep customers like ourselves coming back. Great job !

Mason was very helpful and knowledgeable and that made it very easy to find what I needed.read more

We have a platinum commercial acct with you guys. Everytime we come to this particular advance we…read morealways experience problems. We had to ask someone to help us no one wanted to help us. I have no experienced unprofessional service like this before.

Predatory business that will lie to you about time estimates and charge insane scam prices. Chose…read morethis company because they promised it would be done by a certain day (it wasn't) and 3+ rating (which is usually good for a mechanic) only for them to have me drop it off at shop down the street with a 1.3 rating and slew of bad reviews. They then proceeded not to tell me they retrieved my car from that place when it was done, so I went to that place but they basically said I was SOL. Once I got to this place the two men behind the counter were extremely unprofessional, unhelpful, and could not answer any questions. Take your business elsewhere or pay the price.

I took in my 2000 Jeep Grand Cherokee and they did a great job replacing virtually all these…read moresuspension which needed attention after 25 years of use. The very grand Cherokee has been in our family since new and it is a beloved member of the family so I was a bit concerned to have anybody work on it. They did an excellent job and it once again drives like it should. They were very responsive and professional. I highly recommend them.

Went to Hermitage Budget Brakes in 2022 for brake inspection on 2016 Mazda 3. Told brake pads only…read morehad worn down 50%, and to come back and see them when work was needed. No charge for that inspection. July 2026 went back with same car and had brakes and rotors replaced for 950 dollars which included a nice discount from Chris at the front desk , because I was a repeat customer. Very happy with cost and work done. In addition to my Mazda, I have also had brake service done on a 2017 Nissan Murano, 1999 Acura TL, and a 2014 Subaru Outback all at this location. Never a bad experience, highly recommended.

On November 28 The guy that helped me was rude. I came in because I needed help with my breaks I…read moregot done with them 6 months ago. I of course knew my breaks was scrubbing and was extremely low which is why I stopped by. He said I needed a rotor and my right break pad was ok but left side was not. The rotor he priced with labor out the door was $800+. He wanted to be rude by bringing the other guys around to show how bad it was. Then when I was getting ready to go he was trying to be funny and say how I'm a disgrace and could go out and kill somebody bc of the condition of my break and he's seems 2-3 accidents happen in front of the shoppe because of bad breaks. I get it he was trying to sale me on it. Then he said before I had to leave he wanted me to sign some type of waiver tha if I go and kill someone he's not at fault. Of course I told him no unless my lawyer was present. Fast forward today I took it to a mechanic and he said me where the right side break pads are less than 10% and how how they used a really cheap brand pads and that's why they wore so quickly. Mind you the guy said my right side was good and only left side needed to be fixed. I will Not recommend the to anyone. They only car about your money and great at being rude.

My tires had a lifetime warranty, they replaced a couple of them over the years too…read more Comfortable waiting area and pretty speedy replacements, great customer service. Thank you Discount Tire.

A very courteous service representative Nate came out and assessed our tires. We did the free…read morerotation and he did say we would be needing to think about getting some new ones soon. He actually showed my husband the tread wear number. The rotation service was free when we bought the tires

They worked on my truck and my wife's SUV and they are great! And so honest on their quote and…read moreservice. I haven't ever felt taken advantage of there.

Repaired my truck very timely and within quoted estimate. Provided me with details of repair and…read morepossible issues to be watching out for. Highly recommend.