I rarely frequent an auto parts store. But when I do, it's usually an AutoZone or an Advanced Auto. For this particular outing, I really only needed a gallon or two of windshield washer fluid and this O'Reilly's was the closest to me without going out of my way. I will admit, I've never been to an O'Reilly before. After this experience, I can't say I'm likely to return, regardless of convenience. I walked in one afternoon last week with my 8 year old son to a completely empty store with the exception of one customer at the front desk. There were 3 associates working that I could tell. None of them greeted us, asked if we needed any help, nor did the old lump-on-a-log associate who checked my order out at the cashier stand even act like he wanted to be there, much less friendly or welcoming towards myself or my son. In actuality, he seemed put out that he had to ring me out for 2 gallons of windshield washer fluid - such a chore, I know! This guy seriously had the personality of burnt melba toast. Very offputting. Regardless, we made our purchase, retrieved our receipt, and walked out. I will not be walking back in. They get 3 stars docked for these 3 reasons: 1. The rudeness of the employee who "assisted" us. Not. 2. The higher-than-average prices on their add-on items such as our purchase of the washer fluid. 3. The fact that the receipt literally printed out via DOT-MATRIX PRINTER. 1988 called, they want their printer back. Seriously, it's nearly 2020. Upgrade your mess. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Mount Juliet, Tennessee

Lucas at this location is awesome. Friendly, knowledgeable, and patient. Very willing to assist with my issue on my bmw. He was very busy, but was efficient. Had a positive attitude. read more

A girlfriend of mine stopped in needing help to see if it was the brake lights or a fuse for the reason her brakes lights were not working. No one would even help her with this issue just stated they could sell her the brake lights and that's all they could do. I think that is horrible, as some women just need a little help and they were so lazy they couldn't walk out there and help her for one minute. There are signs all in their windows stating they will check this and check that but they wouldn't even walk outside to help her figure out if it was a fuse or brake lights ! read more

Sold me a battery for my old Taurus that went dead after a little over two years. Was informed the Battery only had a two year warranty so I had to buy another one. What happened to the Sears Diehard ?? I won't be going back there. read more

I'm by no means a mechanic but I tend to do my own work so I rely on research and knowledge of those in my path. They have always helped me find what I need and if they couldn't they directed me to who could. Generally I get the help there. I have a 1965 tiller that is begining to need parts ,so thinking outside the box is a must and sure enough we found what was needed. Great place to get what ya need and shot the bull. And I've been to the other auto part stores in mt juliet and this is by far the best. read more

Daughter puts diesel in gas tank, and these guys saved my a$$. Can't say enough. Didn't get his name, but he gave clear instructions and sold me only what I needed. read more