Probably will not do business with them again. I purchased a marine battery in 2021. Two weeks ago I started to have problems with it while I was out of town on the water. Called the store to try to get information so I could go to a batteries plus near me and swap it out. They did not have a record of it in their system. I ended up buying a new battery. After I got back a week later I contacted the corporate office to get the information I needed. They were not able to adequately explain why the Madison store did not have the information in their system. I printed out the information and took the old battery and gave it to them. They did swap it out. I will keep it as a spare. I really bothers me the information was not in their system and that is the reason I will take my business else where. read more

Wasted our time. Said they have fixed "hundreds of phones." Yet they said they couldnt replace the battery in our iPhone. Bad attitudes. I think they just wanted to make excuses so they could get out of work. read more

First first first! Batteries for evvveerrrything in the world...hahahahha. Seriously, I brought two watches here and they replaced the batteries for about $7 per watch. The price is right and the guys here work quick and are very courteous. The store is clean and right off the highway. Very happy with my experience and knowing that they replace watch batteries if very helpful. read more

I came in here for a specific phone battery and they had it on hand! The man who helped me out was very helpful and friendly. I really appreciated the great service. Thank you! read more

This was the worst phone repair experience ever. I cracked my screen back in November paid to have it fixed and I was told by a worker that I had a warranty on it in a year if my screen was faulty or cracked I could get it replaced for free. Yesterday June 1 I cracked my screen it fell down the stairs and I took it in there and they said I'm sorry ma'am we don't do that and I said your worker who checked me out last time said you did and they would not replace it for free. So still needing my screen replaced I paid another $130 to get the screen replaced picked it up a couple hours later worked fine the next day isn't today June 2 I notice my phone is cracked I hadn't dropped it or anything I called them told them what happened and The person said I'm sorry ma'am we cannot do anything about it they said we will give you $10 off for your inconvenience. The same $10 off that you get if you make an appointment online so really it did not help me at all. Worst experience and I will never go back there again and I suggest you don't either. read more

The woman who fixed my iphone 5s screen was very kind, and she fixed it in 45 minutes. Though there were no other customers since it was at 8pm read more

I was super happy that they were able to replace my screen on my iPhone and only took about an hour. It wasn't until later that night that I noticed my phone would die awful quick. I went in for a new screen, which was fixed and then a day later, my batter won't hold a charge on my iPhone. It worked fine until I picked it up from the store. I will never refer anyone here to get anything! SHADY business, that's not how you get a customer to come back. read more

Batteries Plus is the best! They have saved me multiple times with a cell phone battery and a stand alone battery charger when the charging port went bad.(I know I should prob just get another phone with all the hassle and extra $$$) but when I'm in a pinch this is my go to store. They also have all sorts of light bulbs and other cool stuff you can't really find other places. Another point to mention is that the employees are very knowledgeable,helpful and friendly. I have gone there twice when they were about to close and Justin took his time helping me and other customers. If you are in need of anything to do with cell phones, batteries, lights, etc you should definitely check this place out. read more