Extremely RUDE parts department. I called 800-456-9683 and pressed #5 (Thursday 12:38pm 9/25) It…read moreliterally sounded like I woke the guy up. He then rattled off the info super quick and I couldn't hear him...when I asked him to repeated it (I could hear he was still there) He simply hung up on me. I called back and after 10+ rings he finally answered..knowing it was me, didn't say hello, just impatiently repeated the info (he clearly heard me say I needed clarification the first time.) I work with vendors and suppliers that work with this place (and work closely with one of the owners) and they actually recommended this place...and they will DEFINITELY hear about my experience. You never know who you are talking to when a customer calls...I imagine this will damage the business relationship they have with the owner who I work closely with. If customer service is this bad right out of the gate, you know this place is likely rotten in other areas. AVOID AT ALL COSTS! An extra 60 seconds and some kindness could have saved them from this review but tells you A LOT about a business.

Parts Guru at more than fair prices! Would definitely recommend before I go to big chain retailers.read more

I recently purchased a 2005 Jeep Grand Cherokee that came without a jack. An internet search turned…read moreup several used-part suppliers and American Auto Parts was one. They had one in "A" condition for a very good price. When I called to order it the salesman was friendly, helpful, and polite. I ordered it on a Monday and on Thursday afternoon I had my [like new] jack set. When I called to get a UPS tracking number they were helpful, and when I learned there was a hiccup in the delivery they were again very polite and helpful. In the end the hiccup had no effect on the delivery. Bottom line: I had a great experience and will definitely go to them again when looking for replacement parts for my cars.

My husband took me when we bought our first car. We have bought three cars from there now…read more The place is a big old building with lots of used cars inside. Some cars are damaged but we looked at the ones that are not. We have used the same saleman I cannot remember his name but he is friendly and doesn't treat me differently because I'm a woman and don't know much about cars. My husband and I think this is the best place to buy a used car.

Horrible customer service!!! Refused to communicate with us to fix their mistakes. They did not…read morecomplete their work blamed us for bad quality products that we bought else where so if that was the case don't accept the job. Don't agree to do something if you can't actually do it in the first place. Took our money didnt show us what they had completed just handed us the keys to our vehicles and turn us away. We didn't notice the mistakes until we got home. So when we call the owner "Amy" she didn't seem like she had any sympathy towards how we were feeling. Just told us go to our dealership and have it done there and yet still took our money?? That is not fair and does not make any sense finish your work before taking someones money thats stealing. DON'T WASTE YOUR TIME AND MONEY WITH THESE PEOPLE!!!

I went in to Line-X of Omaha needing a few smaller roof top mounting plates coated. I wasn't sure…read moreLine-X was the best option for my needs but Jason gave me all the information I needed for me to make a decision. After picking up my plates, I am very happy I went with Line-X. Line-X of Omaha was very informative and worked around all my needs.

I was looking for a specific model and color Jetta but they didn't have one in stock. Samuel and…read moreJacob in the sales department were able to find one and get it in for me in less than a week. Thanks guys! I love my new Jetta !

Service department never honors appointments. Last time I went in on a Friday for a routine check…read moreengine light. They told me they didn't have time so they scheduled an appointment for the following Monday. I took the car in on Monday and at the end of the day, they told me they didn't have time to check it on Monday so I would have to leave it another day. When I asked for a loaner vehicle, they told me they didn't have one available. This is my second time with this type of experience.

If you're thinking about getting a new ride, RUN--don't walk--to Diers Ford! We've gotten well over…read morefive cars here over the years (yes, we're basically family at this point), and every single time, they knock it out of the park. From start to finish, the customer service is stellar, the service shop is top-tier, and the entire team makes car buying feel less like a chore and more like a celebration. Want a smooth, stress-free car buying experience? Go see Kirk. He's the guy you want in your corner. And major props to Brandon for keeping the place running like a fine-oiled machine. You can tell this team really cares about what they do, and it shows. Thanks to another seamless and fabulous experience at Diers, I'm officially entering my old lady comfort era--and loving it! Say hello to the newest member of the fleet: a 2025 Lincoln Nautilus. She's part car, part spaceship, and 100% fabulous. Thanks again, Diers! You've done it again!

Very disappointing experience. We purchased a Ford Expedition that had only been listed online for…read more3-4 days. When we arrived at the dealership, the vehicle had not even been cleaned or detailed yet, which in hindsight should have been a red flag. We test drove the Expedition for approximately 15-20 minutes, and everything seemed fine. We had previously driven other Expeditions and were familiar with how they drove, so we did not think to test drive it for an extended period or have it independently inspected before purchasing. Unfortunately, on our 3-hour drive home, the transmission began slipping between gears. Once we got home, we took the vehicle to several different mechanics to determine what was wrong. Every mechanic we spoke with came to the same conclusion: the vehicle needs a new transmission. At this point, we are left wondering whether the dealership was aware of the transmission issue and sold us the vehicle anyway, or whether the vehicle was never properly inspected or serviced before being put up for sale. Either way, this was an extremely disappointing experience and has resulted in a major, unexpected expense shortly after purchasing the vehicle. I would not recommend this dealership based on our experience.

Prompt service. Very fair price. Excellent quality work. Overall outstanding experience. Anthony…read moreexplained clearly to me and did a great job. If I had a business, I'd want to hire him. I will take my vehicles to them first from now on. Five Gold Stars.

Excellent experience here, got a flat tire while in Omaha for work and they were able to get it…read morefixed and get me back on the road. Super appreciative of these guys!

Tom is awesome! My car started grinding on the way into work today and Tom not only got me in today…read morebut they were able to fix the issue. Both times I've been here I've got an honest assessment, quick service, and good pricing. Meineke has specials online too which make their reasonable prices even better.

My uncle recommended Meineke and I have been going ever since. Meineke has serviced me with several…read morecar repairs and oil changes. The owners are always helpful and willing to give recommendations to other body/repair shops in town if they are unable to do the job (which I appreciate). I feel this is a trustworthy place to get your vehicle serviced and have always been happy with the outcome. They are pretty busy so wait times can be on the longer side.