This crew really saved me, I wish I could do more than just a review! I was driving to Austin when…read moremy check oil light came on which was strange since I just got an oil change this week. Turns out Jiffy lube really screwed me. Open the top and oil was everywhere. The skid plate was left open, oil leaking out the bottom because the cap wasn't on. I pulled up to these guys right before closing and they really helped me. I just bought extra oil and the service they didn't even charge for. Turns out jiffy lube took my clips and screws, so they even helped me with that. Thank you to the manager, red head and cashier terry for all the help. Really appreciate it guys!

If you ever need any work done to your vehicle. Go to Walmart and ask for Steven in the automotive…read moredepartment. This guy went above and beyond the call of duty. Walmart as bad as they have gotten as far as taking care of customers. They are extremely lucky to have Steven working for them. I purchased 4 new tires from Walmart and purchased the roadside hazard with the tires. My luck would have it, I hit something going down the road and damaged my tire. I took my vehicle to Walmart to have the tire repaired. I have all terrain mud grip tires. After they were finished installing my new tire I walked outside to leave. Much to my surprise I couldn't believe it. They put a regular everyday tire as the repaired tire. My truck was literally setting leaning to one side. I was like are you freaking kidding me. I went back in the store and thank God I was lucky enough to have Steven help me. Not only did he fix the mistake at no cost. He ordered the right tire from another store. He worked on getting the proper tire for over an hour because I purchased the original tires from Walmart.com. Apparently Walmart and walmart.com are two separate companies. He had to walk across a desert, fly halfway around the world, and kill 16 people to get this tire ordered. But he got it done. I have seen so many times where the employee just simple says "sorry I can't help you": If walmart was smart they would make Steven a district manager over several stores. They won't ever find a harder worker and an employee that cares about the customer. I have my own little construction company and I wish I had guys that would work half as hard as Steven. The guy really impressed me as you can see. Walmart should definitely move this employee where he can benefit them even further. Thank you Steven for a job done above and beyond the call of duty. Your were greatly appreciated.

Excellent service! Beautiful shop, great communications, these guys really know their stuff…read more Highly recommend!

When you drive a car you really love you want to take it to the best place…read more If you are like me you HATE taking your car to be worked on. I did not really feel like that with this place. They fixed my car fast and my bill was to be expected. Very Friendly service and Very Honest. I will recommend Bumberas to all my car enthusiast friends.

We took our 2023 Ram 3500 in for oil change and service. Six plus weeks ago. We also had some other…read morethings we asked them to look at. Our dash is discolored, our back window we were told needs a complete new window as well as the weather strip on the passages side door needs replaced. Not one time did the dealership call to update us. We called a few time 3 weeks later and were told we would get a call back. NO CALL!!! Waited a week nothing!! Called back spoke to someone and they once again was told they would call back... 10 days later NO CALL!!! Called today for over 30 mins and couldn't get a person on the phone including 2 managers. Worst customer service EVER.

If I could give them a negative 5 stars I would! I purchased a used 2017 Chrysler Pacifica limited…read morein January, while 7 months pregnant. The car had 73k miles almost 74. Test drove it, no problems, couldn't agree on a price right away, but a few days later they agreed on a cash price, that was still a little high for us, but we went with it anyway. I loved the look of the car and it fit all of my needs with our third child coming. When the car was delivered to us, I had it maybe 2 hours and this pink fluid started pouring out from under the car, I texted the sales person who delivered it to us to let him know and asked for him to notify his manager on how they intended to rectify this situation, he said he would need to speak with his manager and get back with me.. the next day they sent a tow truck out to pick up the vehicle and brought it back to their dealership. I received a phone call later that day telling me the radiator had be broken and that was the source of the leak. They also said they would replace the radiator at no cost to me. When the vehicle was ready I received a call from the service manager informing me that they replaced the radiator and flushed the ffluid and topped it off. I was already hesitate to take the car back because of this situation and reached out to the manager to find out what my options were. I was not informed that I had 3 days to return it, they never once mentioned that to me. About a week or two later I noticed the cater wasn't driving good and called the dealership to let them know that it felt like the transmission was slipping and there was a noise coming from the back of the van, that sounded like something was going to fall out of the bottom of the van. They sent someone out to come and pick it up due to me being very pregnant. A couples of days later I was informed that they reset the transmission sensor/ module and was driving good as new and were unable to locate the source of the sound in the back. Well I drove the car for about 4 days or so and noticed that it was driving like crap again and the noise from the back was getting louder and more frequent. They took it back again and did this 3 more times before informing me that they thought it was the transmission mounts needing to be replaced or what they thought was the mounts. They then located the source of the sound from the back and told me that the shocks needed to be replaced....not to mention the back up camera wasnt working and I had/have an electronic stability control warning showing and neither of those things were covered under the extended warranty... I was very upset at this point because thats not something that just happens over night... it was something they knew needed to be taken care of and failed to inform me prior to purchase. They had my car for 3 days shy of 3 months "putting in a new transmission" out of the three months I didn't make contact with them for updates until the last 2 weeks of it being worked on.. they had every excuse in the book as to why it was taking so long. I understand things happen, but I really feel like they were tired of dealing with me and felt like they would get to it when they wanted. Fast forward to the day they called and let my know my car was ready and they needed their rental back and would drop off my van an invoice to me that afternoon.. when they dropped it off, I was to pay for the back up camera replacement... over the phone with my cc.. they must have called me 6 times to get that taken care of, but when I was calling for updates, no one would answer the phone it took forever to get a return phone call. I finally was fed up and reached out to corporate which didn't do anything but play the go between and finally someone reached out to me regarding my car being completed. When my car was dropped off I had 2 new issues that weren't there when it was taken to the shop... my door was creaking like it was rubbing up against something and when I would get up to about 35mph there was a humming sound.. as well as the oil needed to be changed.. which was funny because they literally had my car for 3 months... Today the transmission issue is still there, it drives like it's going to fall out at any given moment and I personally do not believe that the transmission was replaced with a new one like they "said" it was. The invoice didn't have the transmission part listed or priced. it was listed in the notes.. that the transmission was replaced.. Long story short.. do not go to this dealership.. do not buy anything used at all from this dealership. The only person I like or would even consider dealing with in the future would be the salesman Jarvis.. he is an amazing man of God and was the only reason I dealt with any of the bullshit I got stuck with buying a vehicle from them.

Paul and his team helped me when my car broke down. They were so professional and amazing! Thank…read moreyou guys so much!

Universal, for the win! On my way from Austin to Houston on a Tuesday HOT July afternoon - my low…read moreengine oil light turned on. Panicked bc I assumed I was in the middle of nowhere but thank goodness Universal Automotive was just a few exits down. They literally looked at my car right away; got the Stelvio in a bay, checked & topped off the oil (with 0W30) and I was back on the road in less than 30 min, for $30 bucks. They also let me bring my two dogs inside while I waited. Super nice dudes. Grateful for shops that exist like this one!

​I am writing this to warn local consumers about the warranty practices at this location. I…read morepurchased a battery here that failed after only seven months of normal use. When I brought it back to execute the written warranty I paid for, the store-level experience was incredibly frustrating. ​The employee on duty attempted to twist the terms of the written agreement, telling me that if they gave me a replacement battery, it would carry absolutely no warranty moving forward. Because they refused to honor the clear terms on the spot without stripping my future protection, I was forced to leave, drive to a competitor (Advance Auto Parts), and spend $286.61 out of pocket just to get my vehicle safely back on the road. ​To protect my rights, I formally escalated this entire paper trail up the corporate ladder, eventually reaching out directly to the company President, Dennis Norris. To the corporate office's credit, they immediately recognized the error, bypassed the store's narrative, and issued a full $233.19 refund for the merchandise. ​However, I allowed this business ample opportunity to make the entire situation right. Instead, the staff on duty stonewalled me and corporate decided to pick and choose at their convenience what my loss was. When I requested reasonable reimbursement for their employee's mistake and my forced extra expenses, they flat out responded with "denied." ​If you want a warranty that is honored without a fight, take your business down the street.

Wow! Amazing service! We were ready to head out on our road trip when the battery decided to die!…read moreWe looked up a place close by and came across Batteries Plus! Not only were they friendly, but they had us changed out and ready to go in less than 20 mins! Thank you so much for the quick and friendly service!