My car battery went dead. After I was able to jump it off, I called this store and asked if I could…read morecome buy a new one (gave the make and year of my car) and have them replace it. He told me sure, come on. Luckily I left it cranked while going in bc when I asked inside the guy changed his mind and said he could not do it. He said I could buy the battery there and take it to a mechanic? I declined, went down the road to AutoZone and they put the battery in for me no issues.

I now visit this store for my car replacement needs. The welcome that I received from the opening…read morestaff was warm and pleasant. The service is great and Twiana is a breath of fresh air for this store. She is very knowledgeable, kind and helpful at all times when I visit the store. I will surely return for my car care needs. #ahappycustomer.

Amazing service! I went early in the morning, and everyone there was super nice and accommodating…read more They offered a complimentary shuttle that took me back to my apartment while I waited, and then picked me back up once service was completed. Hunter was my service advisor, and made sure I was kept in the loop at every stage. Their online portal was incredibly helpful, and allows you to receive real time updates as well as select which services to approve based on the technician's recommendations. Everything was very efficient and well communicated. I didn't catch his name, but the gentleman driving the shuttle on 8/20 was very kind! He texted me when he was on his way, and was there to pick me up within 10 minutes. This was such a great perk and alternative to taking an Uber or Lyft! The associates that closed me out were also very kind and helpful. They made sure to go over everything that was completed, as well as provided me with recommendations for services I may need in the future. Overall a very easy and comfortable experience for a girl that knows very little about cars! Highly recommend!

I took my Highlander SUV to Toyota of Newnan for the first 70,000 miles, as my car had an extended…read morewarranty. Never had a problem - great vehicle. But once the warranty ended, I had my oil changed closer to my home. Then I received a coupon in the mail for a great oil change deal, so I went back. The service dept. leaves something to be desired IMO, esp if you are a single female who knows nothing about cars. First, they found a cracked boot. I got a second opinion closer to my house and Toyota was 1/2 the price. Or so I thought. I mentioned this to the service writer. Not once did he tell me that the price quoted me was only for 1/2 the axle. I know nothing about cars & I feel that he just wanted me to get the job done there, knowing full well that the other quote I received was for a FULL axle. The work was done & the price was as quoted EXCEPT for a $95 shop charge. This WAS NOT part of the original estimate. This is super shady - will not be going back EVER.

The technician who completed the oil change was professional and sitting area was clean. The issue…read moreI had is I asked for tire rotation and balancing. When I got halfway down the highway, my tire light came on. I took it a few days later to another express because I heard noises under the car. The under carriage of the car was not bolted in. Then I found out a few days later, the tires did not have enough air in them. What's really going on with this shop??!!

Thank all that is holy for these guys. Im 3 hours from home and popped a tire last night…read more Luckily, the closest place to pull into was their shop! I called first thing the next morning to get my car in the shop. I pulled up in my Uber to be greeted by their staff. I told them no rush, I had a few hours to kill before I had to get on the road. They insisted to get be back on the road ASAP, took my keys and started their work. EXTREMELY thankful for these hardworking humans. Thank you all for getting me back on the road, safe and sound.

Found this location to be very customer friendly and helpful. Will use this location for future…read morenneeds

Rather than be helpful in solving a simple cylinder miss issue they felt the need to just insult my…read moreson instead. I thought that their main purpose was to help people keep their cars on the road longer but their bright idea was to just just get a new car. $38 at and a little bit of human decency from Advance on Bullsboro rd took care of it in 10 minutes

I just purchased a vehicle from here and must say that I am shocked to see all the negative reviews…read moreon here, my experience was the total opposite of negative. I saw the car online, sent in a inquiry about it, the next day I got emails to come in and see the car but there was only one picture of the vehicle, so I said "no 'm not unless you post more pictures for me to look at". They sent me several and told me they had just got the car in and that's why there was only one picture and it wasn't inspected or detailed. I then got an email from salesman Peter and he asked if I would be coming in that day since the pics were sent, I said yes, (with the determination of NOT buying a vehicle) but just looking at it as it wasn't clean, but did have a clean autocheck history and did have every bell and whistle that I wanted in a vehicle. I got there and was treated great! Peter was a fun and honest and professional person to work with and made my experience enjoyable. He didn't try and BS me about anything dealing with the car and was upfront about what he (the dealership) could and could not do. I would use him again if need be. Now my only gripe if there is one is this, why would a dealership even load pictures of a car that they just got in and list it for sale when they haven't done any inspections, any maintenance or detailing. That's like putting the cart before the horse. So I bought the car on that Saturday (so much for not buying when I said I wouldn't), but didn't receive it until Wednesday because they had to do the aforementioned maintenance, inspections, detailing. Peter did honor his word by having the car delivered to me since I lived about an hour or so away and didn't want to drag my wife back down there to go get it. So all and all this was a pleasurable experience, I love the car (SUV), it came to me clean and small imperfections were repaired/corrected to my surprise. Only time will tell if the car will hold up but everything on it seems nice and strong so I am pleased. Thank you Peter and the rest of the staff that helped (even if it was just getting us water to drink), I appreciate it and am glad I am not one of the people who had bad experiences for whatever reason.

Absolutely avoid at all cost. They say they have fair pricing but used a bait and switch tactic by…read moreadding 4k on top of MSRP for a chevy with bs fees that I think came out of thin air. Same old dealership add on fees that in my opinion don't do anything to add value to the car. Promises one thing and when it comes to signing they show different.

The staff and service were fantastic. There was a very long…read morewait, almost two hours, but that's my fault for going on a Saturday. I'd recommend mid week:) Knowledgeable and friendly as well.

Not the same service they used to have. Not sure if management has changed or what's going on but…read morethey are unorganized and the customer service has gone downhill. After over 12 years, I'll be moving on to Costco. It sucks because I have always loved this store. Made an appointment, brought car in, 2 hours later, not even a call. I had to call. I just picked my car up and asked for my key. I grabbed the key from his hand swiftly, no yanking. And the only reply is "you didn't have to snatch it sir. I did not snatch the key, I did grab it swiftly so that I could get out without showing my frustration. But, oh well. That didn't work, still had to stop and tell him why I grabbed the key that way because, even though I never once got an apology for not only not getting a call, I hurt his feelings by grabbing the key too swiftly (again, there was no yanking or pull away from him). I was really trying to just get in and get my car and get out of there. This was one of the worst customer service experiences I've had in a long time.

Been coming here for over 10 years. Friendly staff, good prices and always a great experience.read more

went to them before to put on tires on my truck for me was pretty fast however they tried to keep…read moremy tires that were on it which were still good. went to get two new front tires and an alignment on my other car waited an hour and 45 minutes they didn't even pull my car back yet and I had to go to work so came back the next day said it was gonna be an hour and a half till they could even do the tires no alignment that day so asked if I can come back in an hour and a half he said no I would be put at the end of the line even though they knew I already wasted an hour and 45 minutes the day before. I like supporting small business but that's just ridiculous that you think someone should sit for over 3 hours my time is worth the 20 bucks I would've saved there

To me, visiting the McDonough shop is like being a (hungry fat) kid in a candy shop, I always see…read moresomething new and that I want. I've always received top-notch customer service, from the time I walk in the door, through the purchase process, and checkout. The place is always clean, neat, and well stocked. I realize we can all have a bad day or experience, but Summit's folks have always tried try to make me successful, and I appreciate them. I do wish their prices were a little lower, but that's just because I'm a tight fisted miser.

Purchased a motorcycle battery 4 months ago. I was experiencing some issues with it. Some…read morehesitation when starting. A Harley dealer determined it was not working properly. The dealer replaced it. Motorcycle is now operating properly. I contacted Summit Racing. They reviewed my request for a refund and approved it on the spot. I am very pleased with with my total experience with Summit Racing Equipment. The price was excellent. Got it quickly. Customer Service was excellent. I don't write reviews unless I had a very good or very bad experience. Ed