Found this location to be very customer friendly and helpful. Will use this location for future nneeds

Rather than be helpful in solving a simple cylinder miss issue they felt the need to just insult my son instead. I thought that their main purpose was to help people keep their cars on the road longer but their bright idea was to just just get a new car. $38 at and a little bit of human decency from Advance on Bullsboro rd took care of it in 10 minutes read more

I used to be an O'Riley's-only kind of guy, mainly because of customer service. However, the incredible customer service I experienced tonight at this Autozone, and particularly from General Manager Brady, has completely reversed my attitude. While on a work road trip from Texas to New Hampshire my alternator went out along interstate 85 in Georgia on Wednesday 12/18. It was evening, and the closest town was Newnan. All the auto repair shops were closed, but the local Autozone showed online to be open til 9pm. This was our only hope, as I had a job in Charlotte, NC the next day. I called in to confirm they had the alternator for my Toyota Matrix in stock, which they did, and they put it on hold. Armed with some Youtube videos, we were hoping to replace the alternator on our own in the parking lot. The tow truck unloaded us at about 8:15pm. Our goal was to get everything done in time for Autozone to give us a jump with their jump box before closing at 9pm. Unlikely, but possible, so we got right to work. One of us working on it, the other supporting, buying supplies as needed. 1st awesome thing: Brady kept offering to lend tools to us so we wouldn't have to buy so much. We had stupidly not brought a single tool on the road trip. We ended up borrowing a ratchet set, some left over spray cleaner, screw drivers, etc - this was totally clutch. 2nd awesome thing: as it became clear we would not finish before 9pm, Brady said he'd be willing to stick around a little after store closing so that we could continue to borrow tools, and so that we could still get a jump when we were done. Well, miraculously we managed to complete the install of the new alternator by ~9:40pm. Brady was still in the store, still available even though they had closed at 9pm. He came out, jumped the car as promised, and everything worked! At this point we were COVERED in grease, trying to wipe off hands and arms with some paper towels we bought. 3rd awesome thing: It was then that he offered for us to use the bathroom to wash off the grease, oil, etc. At this point he had already stayed almost an hour after store closing, and he still extended help that would require him to stay even later. After quickly washing up, I tried to tip Brady and he declined. He said something like, "There, I did a good deed!". Well, I cannot overstate how significant this set of "good deeds" were for us, nor how impactful they have been on my perspective of Autozone and its folks. Thank you so much to Brady and Autozone. Your new super-fan, Hale read more

This AutoZone is located in the Stillwood Pavillion shopping center off of Lower Fayetteville Rd. near the back end of the Summergrove subdivision. This AutoZone is close to my home which is why I frequent it when I need something for my car. The staff here is very friendly and knowledgeable. They are willing to answer any of your questions and guide you to the right part and/or what needs to be done to fix your vehicle. As for me, I came in for a battery. They checked my battery, saw that it had a bad cell, and replaced it in my car. The only issue I have is what I paid for a car battery which is not their fault. Overall, I would highly recommend this location. read more

Bruce and Brady are always super helpful in assisting me with my car care needs! If you need any parts or accessories I highly recommend you visit them there. read more

Thank you to Rachel and Bruce at AutoZone!!!! After running errands, suddenly there was smoke coming from under my hood and was not in great shape. Thank goodness it happened right in front of the AutoZone. They not only came right out to help with my car, made suggestions to the issues, recommended a nearby mechanic, and let me wait inside (gave me a chair as I tried to calm my nerves) while I waited for the tow truck. They could have just said a few things and let me be on my way....but no, they could see and sense my stress and made a bad situation so much better! I am so grateful for your help, and great customer service!!! Thank you so much!! read more

Excellent customer service, friendly and knowledgeable. It's nice to know I have somewhere to turn when I have an issue before I go to the mechanic or before an issue arises. read more