Needed wiper blades and I'm too short to reach to put them on John was extremely helpful and took…read morecare of it for me

We came here for a new battery after our truck died on me. Not only did they assist with finding…read moreone but they installed it for FREE. Just for that I give them 5 stars for saving me the trouble and stress. Shout out to John for being a great help. Give the man employee of the month or something

I had such a great experience at the Mavis Tires on Western. As a single woman, I'm always a little…read morenervous taking my car in because I worry about being taken advantage of--but that was absolutely not the case here. The woman working at the front counter was incredible. She was kind, honest, and genuinely cared about helping me. She made me feel comfortable, explained everything clearly, and didn't try to upsell or pressure me at all. That level of honesty and customer service is hard to find. This location is hands down a great place to take your vehicle if you want trustworthy service. I truly wish I knew her name because she deserves recognition--she is an amazing example of what great customer service should look like. Thank you so much for helping me today! Kim Robinson

Rude employee at the counter, very unhelpful and sarcastic when asked questions, save your time and…read morejust go to oreillys down the road or autozone across the street.

You will not find a more knowledgeable and nice sales group as here. They know the products and…read morewill help in every way possible to get you going again.I drive over forty miles just to shop with this great group of people.

When we had to make repairs during a recent vacation, the folks at this NAPA were helpful and got…read moreus on our way with what we needed quickly. We made the mistake of trying another parts store in Hampstead who were less than helpful. So glad we came across NAPA!

We lost our Onan 4000 RV generator, which is gas powered, and AC during a hot day. We contacted…read moreseveral companies and were told by most they do not work on generators. Crystal Coast responded and said they could work in it. I took my RV there and Matthew was quickly diagnose the issue was a wire that had come loose in a difficult place to get To. He quickly fix the issue and we were once again on our way to Maryland. We are often commuting through the Cedar Point area and Crystal Coast is now our go to place for repairs.

Third time I have been to Cedar Point campground and my F-250 has had an issue. The radiator top…read morecap cracked and I was over heating. Once again Matt got me back on the road, repair prices were normal and service outstanding. He's real nice guy for a Yankee and knows his stuff. Ha, Ha,

Let me tell you, if you ever need towing or any type of auto repair, I very highly recommend…read morecalling Smith Auto on BELLFORK ROAD JACKSONVILLE, NC! I have used them multiple times for repairs and towing plus inspections along with many other type of repairs. This Smiths Auto ONLY, not to be confused with the Smiths on Ramsey Road (since that owner is a total turd plus i got there for an inspection at 11:15 am and i was told that there only mechanic had to go to lunch first and hes getting ready to leave so i woul have to come back at 1:00 so i drove straight to the very best Auto Repair and Towing Business in Jacksonville on Bell Fork Road, Jacksonville. They finished my inspection in about 15 minutes and took my car straight back. I promise you that you will be more than satisfied having all of your auto needs taken care of there.

My drive side wiper stop working while there's was a rain storm. I called Smith Auto for help as I…read morecouldn't drive it. I gave my information of the car as well. He ordered the part which was not used as it was my wiper was bent and he replaced. Quickly and I was off running. Professional, kind, and quick action. So I have to say if you have any problems with your vehicle call Smith auto Service. I had not gone to them in a long time, but if any issues with my car, definitely going there. The value for the work done was perfect I want to Thank them for a job well done.

They had the specialty RV bulbs that I was looking for, and if they don't have it, they're more…read morethan happy to order it for you.

went in today to get help identifying what battery my flashlight needed the lady behind the counter…read morewas ZERO help at a BATTERY SPECIFIC store and told me she couldn't figure it out I literally went to a family dollar and found out I needed simple double A battery and bought it there, there was 2 other employees and no one spoke up. Kinda weird I will never except help from them now unless i absolutely know what im walking in to buy.

If you are looking to buy a Honda, drop by and see Saleh Gabsi, in Sales. He is very informative…read moreand will go that extra to be helpful. He is truly a good and honest person who will treat you right. I highly recommend him!

TL;DR -quoted 1800 for clutch…read more-Service advisor realised a mistake but didnt call back even after I called. -new quote is 4k for clutch -tech claimed he tightened lines to slave cylinder but it was found loose and leaking by another shop. Military. Brought in a 2006 Honda Civic Si to look over some work a previous shop did for clutch not coming back up and the shop not using OEM parts like they told me. Dealer quoted 165.00 for inspection of clutch system and an additional 165 for AC issue. Tech determined the slave cylinder was empty, which was the original issue i had corrected and claimed the previous shop didnt bleed system. Car had been driven 3000 miles from Chicago to here since repair with no issues until recently. Tech replaces slave cylinder with OEM cylinder and then claims it didnt fix the issue. Service advisor quotes me 1800 for clutch and throw out bearing. I sit on it for a day and call back the following day and speak with a different advisor and she says the quote for a new clutch is 4k, 2200 more than the day before. Aside from that being outrageous even with mark ups, I wait to speak with the original service advisor while a note was left at her desk for her to call me. Following morning comes and goes and i go to the dealer to get my car back after being quoted by a transmission shop 3100 to replace the clutch AND master cylinder. SA says she saw the note but was busy and didnt call me back by 130pm. I pay the 650, ridiculous, and have the car towed to a shop. The transmission shop puts it on a lift and immediately notices the lines coming from the slave cylinder are leaking due to not being secured. I call the dealer back and ask how they determined the clutch was bad if the slave cylinder was leaking fluid and he said he tightened down the bolts. So I ask how they became loose after sitting in the dealer parking lot overnight. To which he had no response. Mind you, this is the 3rd slave cylinder that has been leaking and I gave him the back story. Never going to this dealer for anything or any reason. I might go out of my way not to even drive past it.

Honest and reliable. Best prices in the area. These folks…read moreknow what their doing. Been going there since they opened. They never let me down. Have an 1984 Chevy S 10 pick up I use to pick up animal feed and they keep it in perfect shape. A while back had a jeep Cherokee that needed repairs. They ordered the parts. Welded the frame and problem fixed. Thanks guys for all you do.

Great place to bring your vehicle if you need work done. They put near hub bearing assemblies on…read moreboth front left and right. Also new cv axles and brake rotors. And charged me a fair price. 100% recommend. Father and son owned shop. Very personable and friendly.