I had such a great experience at the Mavis Tires on Western. As a single woman, I'm always a little…read morenervous taking my car in because I worry about being taken advantage of--but that was absolutely not the case here. The woman working at the front counter was incredible. She was kind, honest, and genuinely cared about helping me. She made me feel comfortable, explained everything clearly, and didn't try to upsell or pressure me at all. That level of honesty and customer service is hard to find. This location is hands down a great place to take your vehicle if you want trustworthy service. I truly wish I knew her name because she deserves recognition--she is an amazing example of what great customer service should look like. Thank you so much for helping me today! Kim Robinson

Rude employee at the counter, very unhelpful and sarcastic when asked questions, save your time and…read morejust go to oreillys down the road or autozone across the street.

I stopped by to get new license plate illumination lights, and Matt was able to find the right part…read morein the system, even though I wasn't sure which features my car had. Then he went above and beyond to install the lights for me. Bravo to Matt, and thank you. The store was also well organized, clean, had sufficient workers, and even offered a military discount.

Car died earlier and got it jumped just long enough to take my car to get the battery tested at two…read morelocations in Sneads Ferry. I usually go to Autozone so that was my first stop. They were having some battery test er issues so I ended up going to O'Reilly. Walked in and was greeted by Jonathan. Told him my story and he immediately pulled out his battery tester and checked my battery. After he explained all the batteries they had for my car, I decided to buy a new. Ordinarily, I would change my own battery but I had just had shoulder surgery and was in a sling. I had to swallow my pride and ask for help installing my battery, Jonathan kept telling me not to worry about it, that they install new batteries. All I could think about while Jonathan was sweating and installing my battery was the memes saying something about, if you need to have someone replace your wipers or battery, you need to turn in your man card. I highly recommend O'Reilly for batteries. Their prices were competitive and even a bit cheaper than their local competitors.

This location was willing to wait until my help came even meaning them staying late and I am so…read moregrateful

I scheduled an appointment for 1:30, to have my state inspection done. I got there ten minutes…read moreearly, the guy told me it would only take max 30 min and 15 before they could get to it. He said he would call me when it was done. The wife and I went next door to window shop. One hour later we come back, I ask how much longer and the guy said "We haven't gotten to it yet." 15 minutes later they started the inspection. Never going back.

I always take our cars to Holly Ridge for our annual inspection and often for Tire service. The…read moreparking lot is usually packed, but they managed to offer Service quickly. The service is fantastic and a good value.

Filled out a review and accidentally gave them a 1 star grade by mistake. I have always had 5 star…read moreservice from the friendly staff at HollyRidge tire.

Very friendly place. Good service is hard to come by it seems these days buy the value for service…read moreand the smiles when you hit the door is amazing. I paid 260$ for sensors to be replaced and tires rotated. Free installation and veteran discounts. What a bunch of great hard working people here. I was in and out within an hour. It is a kind of hidden place down this busy road but i don't think i will be going elsewhere. Edit- didn't mention the guys name.... Chris- stellar, kind, hard working guy. He is a vet himself apparently!

Always outstanding and professional service!…read more I guess I have to write more but tires are tires and you can buy good ones and bad ones anyplace. It's the people that make the difference. Discount Tire seems to have their processes figured out. The inside staff are fast but helpful even when you want to do some upgrades or add fancy wheels and change tire sizes (which I have done a few times). The technical crew doing the work seem focused and not messing around and you can tell safety training has been important and is instilled into the team. Even when I drop in for just air and want something other than the door sticker they are accommodating but ensure I know what I'm asking for. This time I was hauling a heavy load for a long distance across several weeks and wanted some extra air but was unsure of what I needed. They came out and of course, checked the sticker, which is the factory defaults but no longer went with my upgraded wheels and tires both non-standard sizes). I gave them my weigh estimate and my best guess and they did a few calculations and came up with nearly the same number I did (I was off by one pound of their recommendation). Taking the time to do things like come out to your vehicle and look at your situation is par for the coarse here. And I really appreciate the extra effort.

if I could give 0 stars I would. Came here to just rent a U-Haul trailer and the man at the desk…read morewas horrible and had the worst attitude. He accused me of having one with him, by that time I had enough and was just ready to get out of there. Never been spoken to like that from someone who I was coming to for a service. Never coming back to rent a trailer or get any mods done to my truck. 0/10 don't recommend.

The guys that work here suck. Terrible attitude. If you want someone to give you an attitude and…read moretry to talk down to you because you want to spend money at their store, this is the place to go. Definitely won't go here and wouldn't recommend it to anyone at all. Thing is I've bought subs from this place before and the only reason I ignored their ugly attitude was because I was too excited about having a new car to care. Don't go here trust me.

Been going to Patriot Automotive for the last several years since we moved here. Had a couple…read morenot-so-good experiences at the local Honda dealership. At Patriot, they're honest, straightforward and tell you what you need; and what you don't need.

I felt the workers wer dishonest , quoting one price & charging another ( cash only). then rude &…read morethreatening after they didn't approve of me taking things out of my vehicle that belonged to me( personal property). will never give them a good referral .

Let me tell you, if you ever need towing or any type of auto repair, I very highly recommend…read morecalling Smith Auto on BELLFORK ROAD JACKSONVILLE, NC! I have used them multiple times for repairs and towing plus inspections along with many other type of repairs. This Smiths Auto ONLY, not to be confused with the Smiths on Ramsey Road (since that owner is a total turd plus i got there for an inspection at 11:15 am and i was told that there only mechanic had to go to lunch first and hes getting ready to leave so i woul have to come back at 1:00 so i drove straight to the very best Auto Repair and Towing Business in Jacksonville on Bell Fork Road, Jacksonville. They finished my inspection in about 15 minutes and took my car straight back. I promise you that you will be more than satisfied having all of your auto needs taken care of there.

My drive side wiper stop working while there's was a rain storm. I called Smith Auto for help as I…read morecouldn't drive it. I gave my information of the car as well. He ordered the part which was not used as it was my wiper was bent and he replaced. Quickly and I was off running. Professional, kind, and quick action. So I have to say if you have any problems with your vehicle call Smith auto Service. I had not gone to them in a long time, but if any issues with my car, definitely going there. The value for the work done was perfect I want to Thank them for a job well done.