Always very helpful with questions I have about auto parts. Friendly staff and clean store.read more

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Typical rip off dealer. I came here specifically because I had a 20% off offer, otherwise I have…read moreanother ford dealer much closer to me. I needed an oil change on my F350 and I also had some water leaking into the cab. I told them I think it might be can lights because I already checked sunroof drains. They charge $125 "diagnostic" fee and the oil change was supposed to be like $130. That would be around $200 after tax and 20% off. Of course that didn't happen and I was hit up for $300. They specifically tell you to show your coupon BEFORE service so you know they just jack up the price add extra "shop supplies" and all the other bs they add. I also question what diagnostic was done since it was only there for 2 hours max and about an hour in they called me asking if I wanted other services while they did the oil change. They just told me I needed new cab lights and they would be $800. No specifics on how they confirmed it was the cab lights and not the windshield or anything. Plus they told me the cost is so high because they had to pull the headliner to replace the lights which is simply not true. The lights come off right from the outside and if that was true that pulling the headliner is such an issue... how did they diagnose it? They certainly didn't pull the headliner in the short time they had it. Easy $125 for them. They no few people will pay the $800 so they basically do nothing and make $125. Honestly I'm not one to make a fuss so I paid it and left. I will simply never be back, definitely not for issues and not for service either. Bought replacement cab light seals for less than $20 and will replace myself.

Visited this dealership on Friday July 9 to get an estimate on selling my ram 3500. They offered…read more82,000.00 which was an agreeable price to me. They told me I had 7 days to bring it in and sell it. I returned on Thursday July 15 with title in hand. They pulled up the offer and agreed to the price again, and we began signing paperwork. After all the paperwork was signed and the title was signed over to them they came in the room and said they were backing out of the deal. The reason? Because the truck has a manufacturer recall. They told me I'd have to go get the recall fixed, but by the time I could get it fixed the offer will have expired and they'll be glad to reappraise it at a later date. I got a bad feeling when I first walked in, and I was cautious about the entire interaction because of this bad feeling I had. It's nice to know I should have trusted my gut. This is a shady group.

I know they haven't claimed this page, but writing this review in the even people come here and…read morewonder. I found Max Used Auto Parts via car-part.com, and they were quick to reply, helpful (had to take a door apart to check a wiring configuration), and honest. Got a part sent to CA from NC, and it was exactly what I had asked for - in good shape - and working as expected.