Bob was rude and tried to get me to use my insurance instead of the person's who hit me because he…read moredidn't like working with them. He threatened that the other insurance would force them to use subpar parts and that we would have to pay for labor. This was in direct conflict with what we heard and experienced from the insurance company. In one conversation when we were asking questions he hung up on us after suggesting we might want to take our car elsewhere. We decided and the insurance company agreed and paid for us to tow the car to a different body shop in town to get repaired. DO NOT take your car here.

Professionals. I brought in the vehicle for an estimate (I don't expect over the phone estimates;…read morethat's unreasonable). I got a direct answer, said yes and the work was done well. I think it turned out to be more work than expected. The quote was honored anyway and the work was very good. I was looking for quality, not the lowest price.

Aerle Seims was very attentive and communicated well during the work on my car. When I had a…read morequestion regarding the work, he communicated in a very polite fashion and ensured that I was completely satisfied. Complete customer satisfaction is clearly a goal at B&R. I would recommend them to anyone.

After a nasty collision with a full-size, 8-point buck, my car needed extensive front-end repair…read morework. My insurance company recommended A&M for the repairs, and I am very glad that they did: What a fantastic repair shop. They were extremely responsive and professional. The work was done on time and, as I later discovered, they had restored the car to brand new condition. As other reviewers have pointed out, the crew at A&M are very knowledgeable, highly professional, and totally honest. I highly recommend this company for any auto body work that might be needed.

My family has been taking our vehicles A&M for a few years now. they are very professional ,…read moreknowledgeable, honest, straightforward and kind. So when I had some paint damage that required repair. Jason and his crew took care of the problem and restored my car to brand new condition. I am very pleased with the work that was done. Thank you Jason and the crew at A&M! Keep up the great work!

Class act and very professional. They did a great job repainting the roof of my Tacoma. Reasonable…read moreprice and quick turn-around

They did a fantastic job on our Toyota Avalon. It looks like a brand new car. Bringing in another…read morecar for some touch up paint

Had another fender bender. M&G did another fine repair job in an efficient and timely way. Called…read moreme frequently with updates. Worked well with the individual whose insurance covered the accident. Couldn't be more content with the entire process. Recommend without reservation.

They are amazing. Very high quality repair with text…read moreupdates on the process. Very impressed and highly recommended.

I took my car to get some body damage repaired here…read more I like helping small town places out, although the lady in the front office comes off a little strong at some points. Strong enough that I wanted to look elsewhere. My boyfriend really like them so we ended up getting it fixed there. They did try to help us out and cut out some costs during out estimate, because we were paying cash. Not insurance money. But when everything was all said and done, it ended up being more that the original price. They did tell me they would have my car for 4 days MAX, and ended up keeping it three weeks. Its a good thing i didn't rent a car. I know there's always issues with getting parts on time, etc. But no one ever notified me, or called to tell me they would need it a few more days. I had to call several times to check. They would tell me it would be ready Monday, and when Monday rolled around I would eventually call and check and they would then say something like "Oh no, were going to need it another few days". I would have really appreciated notice in that situation as I cannot drive myself to pick up my car, arrangements had to be made. I also do not have the luxury of being able to leave my job, arrangements had to be made there too. I got my car back and it looks great. I am happy with the work, but not necessarily the customer service. Not sure I would go back..

This is the third time I have had to have them fix my car in 2 years. 2 deer and one fool who…read moredecided to back out of an intersection into my car. They have done stiller work every time. 2 times rebuilding the front end of my car and most of it this last time. Always had my car back with in a day of what they forecast it to be done. and it look like new every time. As long as they are in the area they will be the only shop to work on my vehicles. You guy rock thanks?

Mackin's in Cottage Grove repaired my front bumper from a deer hit& a abroke handle on the back…read morehatch. The repairs look perfect. The cost was less than the estimate & my car was done early! I'd definitely recommend this shop!

I got into a small accident resulting in the side of my car being scraped along the whole passenger…read moreside. After contacting my insurance I was greeted in a welcoming manner by the folks who run this place. They told me to come in anytime they are open for a quote. My quote was exact for the cost and amount of time it would take to fix, they had it done within a week! The quality of their work is beyond amazing. I'd say spectacular. My car looks brand new. These guys put quality, hard work, and customer service into perspective which from a business is something I admire a lot. I would recommend Art Auto Body to anyone who needs cosmetic work done on their vehicles.

Great service. Told me what would happen, able to keep to time estimate, and kept me in formed…read morewith texts at every step. Great work. Got insurance to pay for the whole thing. No out of pocket.

Everyone was very helpful. They had to keep my car longer than originally planned due to additional…read moreparts that had to be ordered. They kept me informed throughout the process. Thanks!

Truly Exceptional - Treated My Son Like Family…read more My son's car broke down and was towed to Emerald Performance over a holiday weekend with a failed water pump. I live 1,000 miles away, so I couldn't be there -- but this family-run shop went above and beyond. They stayed open late, kept him informed, offered him pizza while he waited, and treated him with honesty and kindness. He's been to other shops before, but never received care like this. The repair was quick, fairly priced, and professionally done. Knowing he was in such good hands meant the world to me as a parent. We're both incredibly grateful. Highly recommend Emerald Performance -- not just for great service, but for genuinely good people!!

Fraudulent, liars, and scam artists in my opinion. They held my son's car (which I co-own) for…read morenearly 4 months after a clutch job they performed failed. Despite being promised it would be covered under warranty, they completely changed the terms without authorization. ​The first clutch job cost $977. For the warranty repair, they "refunded" $933 for parts but then tacked on over $800 in unauthorized labor charges. They waited 2 months just to diagnose the car as needing a fork replacement--never mentioning a clutch. They waited another month to order the part, then replaced the clutch anyway and billed us. They even wrote a page-long narrative into the invoice to try and cover their tracks, and refused to provide part numbers or let us inspect the replaced parts. ​Communication was non-existent; they called my son exactly twice in 4 months. I am warning consumers about their invoicing practices, missed deadlines, and hostile behavior. ​Facts for the owner: 2008 Tiburon. Brought in March 2nd and not returned until June 28th. Before you reply claiming I am not a customer, I have the credit card statements to prove it. The Oregon Department of Justice Business and Consumer Affairs will be in touch.