Bob was rude and tried to get me to use my insurance instead of the person's who hit me because he didn't like working with them. He threatened that the other insurance would force them to use subpar parts and that we would have to pay for labor. This was in direct conflict with what we heard and experienced from the insurance company. In one conversation when we were asking questions he hung up on us after suggesting we might want to take our car elsewhere. We decided and the insurance company agreed and paid for us to tow the car to a different body shop in town to get repaired. DO NOT take your car here. read more

Professionals. I brought in the vehicle for an estimate (I don't expect over the phone estimates; that's unreasonable). I got a direct answer, said yes and the work was done well. I think it turned out to be more work than expected. The quote was honored anyway and the work was very good. I was looking for quality, not the lowest price. read more

Summarily refused to spitball a cost for a simple scratch... Just give me a range so I have some idea what I'm looking at...$100? $1,000? I'm in a wheelchair...I can't just stop by... I just need to know roughly what it's gonna be before I try to pack up my chair and make it into the truck...I need to know if it's worth the tremendous effort that that requires... I'll take my business elsewhere, thank you. read more

Just great work..... Bob and his team made the whole experience so easy and rewarding. The paint match was perfect and the quality of the paint finish just excellent. read more

These guys, the original founders I heard, have not stayed in business over 35 years for nothing! Imagine navigating technology, insurance laws, vehicle material changes, the economy, covid, etc., & still being able to maintain top notch work and second to none customer service! In todays world where it seems everyone is trying to pull a scam - Freebird is a breath of fresh air! read more

Went in for an estimate for my insurance company. Bob the estimator was extremely short and unpleasant. After he sent the estimate I explained there was something on it that wasn't right and I would like the car to be repaired how it is. He told me if I planned on cashing out " he was wasting his time talking to me". Needless to say I'll never be taking any of my cars there ever again. read more

Perfect repair and maintenance to my wrangler. :) This staff of essential workers are friendly and professional. They'll help you get your car repaired properly. read more

I just picked up my wife's convertible mustang and it was damaged and had been driven 10.2 miles when they had it for the week. I met with the owner and he wants computer data from the system to prove his staff did the damage. This car is a garage queen and is seldom driven in the summer and never abused. I'm working with the owner who could make this right but we'll see how that goes next week. I took a photo when I got home with the computer screen and damaged. Miles driven, MPG, time on the road are all listed on the computer system. They also don't document miles before or after the repairs like other shops I talked with today More to come and I hope this can be resolved without litigation. Customers beware I get a resolution on this matter. I'll provide an update next week from Ford and the attorney if necessary. UPDATE: the owner Has now agreed to pay for only one wheel well insert that was damaged during the unauthorized Joy-ride. He excepted me to pay for the other and Allie his staff to do the install. I asked him to do the right thing and pay for both inserts and fix the damages he now accepts 50% of by his staff but he refused. I am seeking other options for appropriate relief and accountability. Potential future Customers BEWARE of unauthorized usage of their vehicles when under their care for repairs. Remember, there are no security cameras on sight and the shop doesn't track mileage before, during or After a project repair is completed. He also said his young son works there, so this may be common practice with not accountability and the customer has to prove the damage wasn't present before the car was there. Recommend you take photos before you drop off and photo of mileage before so you can protect yourself. Be careful with this predatory shop, your vehicle could be abused like mine. read more

This com1pany ripped off my son. Deductible was 1K and Freebird charged my son 2.5K when he picked the car up.

Best experience ever from start to end.. Front desk lady friendly and helpful:) Rick looked over my car and saw exactly what was needed and did not add extra fringe costs that two other body shops did. Once the parts were in Rick called me and set me up with an appt to get my car fixed. He was warm and helpful. Body shop team did a great job and when I got my car back not only was everything fixed and looked like it used to, but my car inside and out was cleaned!! Who does that?? Freebird Body and Paint.. Thank you team for taking such good care of me. If you need work go to this shop!! read more

While we didn't end up leaving the car there due to other issues, they were very helpful and polite and recommended options, no charges. I would not hesitate to use them. read more

Picked my 2016 Jeep Cherokee up after leaving it 5 days for body work. There was a ding in the driver's side door that wasn't there when I dropped it off. I spoke to the owner and he said that they don't "ding doors" and it had to be preexisting. If this were the case, why didn't his painter call to let me know before clear coating over the ding and the black paint smudge? Why wouldn't I want my brand new car repaired completely? Very poor judgement and customer service! Now the ding and smudge are clear coated over with paint and I'll need to have the whole panel repainted AGAIN to fix it! Don't use these guys!! read more

Freebird Body & Paint - Body Shops Near Me - Corvallis, Oregon

I rear ended someone in my work truck and was busy for a couple of months and was not able to take my truck into Freebird right away so I called them to let them know so they could note it on my file. The week before I took my truck into them a large construction truck and trailer drove through their office but that did not stop them from doing great work. Normally after accidents you almost always have a little rattle or squeak that you did not have before. I had non of that just a truck in perfect shape again and nicely washed. The service here was amazing. From the friendly office personnel and estimating staff, to the handshake after a job well done. They even have fresh coffee and pastries, large TV and comfortable furniture to sit in if your waiting for a ride. read more

Are you kidding me, Free Bird? You're the best. I rear ended an SUV in my 04 Honda Civic (think the hood was smushed up like an accordion, and the front headlight was smashed in). Rick France was a godsend; he looked over the car thoroughly, explained things in layman's terms (I know NOTHING about cars), and went through the estimate. To be fair, the estimate was around $3300, which was more than half of what I paid for it to begin with. He could see I was visibly upset and gave me some great advice, which was to list it on craigslist as a car that could be rebuilt, rather than sell it to a chop shop which wouldn't pay more than a few hundred. Rick even went so far as to check to see if someone he knew (who was looking for a fixer upper for his daughter) would be interested. You don't get that kind of service many places). In the end, I placed it on craigslist and had two interested buyers within an hour. Ultimately, I ended up trading it in for 2k at a dealership which I put towards a new car. If I ever (holy sh*t let's hope not) rear end anyone else, I'll be back here for sure. read more

My car was taken into Freebird after I was in TWO separate accidents in ONE DAY! It was the most stressful experience having to deal with two separate insurance companies at the same time. When Freebird took over and started dealing with the insurance companies themselves they lifted so much stress off of my shoulders. Rick and every person that helped me at Freebird treated me so well and went above and beyond to make the experience as quick and painless as possible. They made my car look absolutely beautiful, even better than it did before I was in the two wrecks! They amazed me with their service, a solid 10 out of 10 from me. read more

A special shout-out to Tim Stearns as he took care of my car in a very timely manner. His professionalism and friendliness put my mind at ease immediately. Freebird will always get my business! read more

Don't even THINK about going here. I got a high quote and the owner wanted to total MY car so he could sell it for parts and make a profit. When I sent him a letter saying he was not allowed to do that he got all irate, refused to work on my car, tried to get me to go in the 'back room' so he could have some thug beat me up. I laughed in his face, took my car to another shop and got a quote 600 dollars less than rip off Freebird. That shop told me my car is not totaled and that Freebird just wanted to sell my car for parts and leave me with nothing. I have filed complaints on them with the BBB and other places. Your fault if you go here and get ripped off. read more

I have taken my vehicle into Freebird twice now for repairs and both times have received excellent customer service and fair prices. Would highly recommend to others. read more

Must give a big shoutout to the people at Freebird. We are headed out of town for a while and noticed a problem with the front bumper cover. Stopped in at a busy time. The lady was attentive and friendly. She talked to someone in the back and pretty quick there were 1, 2, then 3 guys troubleshooting. Five more minutes they come back with a 'fix' that will get us to AL and back! Thanks Freebird!! read more

I've gotten service on my car here a previous time, and man - these guys are awesome! They are so welcoming and really listen to what your needs are. I went in recently to get my tail lights changed and Rick was so accommodating to my schedule and last minute request. Prices are very fair, if not the best in town. Communication is so important, and these guys understand that well. Thank you!! read more

I originally ended up at Freebird because I was rear-ended and the other driver's insurance company told me that they did good work. The staff there was really flexible with my schedule and opened early just so I could get it in on my way to work. The body work they did was impeccable and the staff were super friendly so when I needed to replace my side-view mirror Freebird was my first choice, My positive experience was repeated as Rick the owner not only gave me a great quote, but was able to cut it by more than half with a used part that matched my car's body. I would recommend Freebird for anyone because they are fast, friendly, and do great work. read more

I was trying to sell my car and there was some outer wear and tear that was causing my car not to be sold. Freebird gave me a free estimate and ended up even being able to remove some of the paint scrapes on my car for me for free! They were very helpful and gave me so awesome advice. I will definitely go back to them if I need to get my car repaired! I have been taken advantage of at many car shops and charged way more than I should have been in Corvallis, but I feel entirely comfortable at Freebird! read more

Had such a great experience here, even though what brought me in was the worst (car accident that wasn't my fault and insurance issues). Big shout out to Tim for explaining everything to be, always being friendly and polite, and helping me feel comfortable with the whole process. And my car looks great too! The only downside was when I'd call to check in or ask a question, whoever would answer the phone (if it wasn't Tim) could be a little brusque, which was off-putting. But overall, I'm very happy with my experience! read more

Freebird is the greatest. They did a super job on my Ford 150. Not only was the workmanship outstanding but they worked very well with my insurance. The owner who was passing through the front office took the time to sit and visit. I will recommend Freebird to everyone. read more

This company is FANTASTIC!!! I have had two different cars worked on at this place, one of them twice now. They do a fantastic job and are very customer service oriented. I felt like a real person here instead of feeling like an inconvenience or an idiot for asking questions. Not only did they do the repair that I was there for, but they even touched up a small spot in the clear coat that was peeling up on one of my door handles no charge. I'll certainly be coming back if I have a need for any other paint or body work!! read more

Their work was okay (bumper repair/paint for a rear-ending), but they actually scratched up my vehicle in the process! And then they were indifferent to the issue and unwilling to do much to make things better. I didn't get the great customer service others referred to either. There are much better body shops in Corvallis, and ones that stand behind their work. I would not take my vehicle to Freebird. Ever. Again. read more

I've taken my car to Freebird two separate times for body work/repair, and both times was so impressed with their service. They're friendly and helpful on the phone and in person when you go in. Their work was flawless. They got my car in and out quickly. And they even detailed the inside of my car as a bonus courtesy when they handled the bodywork! I always recommend this place to friends. read more

Just had my car repaired at Freebird! Great service, quality repair, and a very clean car when I picked it up! Highly recommend Freebird!

Friendly staff, good communication, good-looking work. They had to keep my car for several days longer than expected, but they called me regularly with updates and confirmations. Good experience overall. read more

These folks do fantastic work. It took a little longer than I thought but honestly I'd rather them take their time and do it right. Which they did and I swear my car looks better than before it needed body work! Thanks Freebird. You all rock. read more

Freebird is amazing! I've had work done on my grey Mazda a few times here and seriously I feel like I'm driving a brand new car each time. They are professional and do great work and quickly too! I got my car back a few days earlier than I anticipated which was an added bonus. Shawn is always so nice and funny and the other office staff is warm and welcoming. HIGHLY recommend these guys! True professionals. read more

My car was nearly new when someone turned across traffic right in front of me and I had no choice but to slam on the brakes but hit him with my shiny, beautiful, blue WRX. I thought this jerk had just ruined my favorite car ever (my 2nd WRX that I had loved since the second I got it). I was so impressed with Freebird and how they took care of everything faster than I expected, made my car better than new, dealt with insurance, and were excited to get it back to me. They were always willing to take a few minutes to talk to us when we called, though I must admit we tried not to bother them too much. My husband had worked with a different auto body shop in town before and we will never go back there because of the experience we had. I sure hope we don't need their services but if we do, we will definitely be going back to Freebird. read more