Bought a car today was awesome staff was great the service was a good experience didn't haggle or…read moreget me to buy extra stuff

"The entire team went above and beyond to help me find a car. Laura and Geoff found my exact car,…read morewith low mileage and a pretty color!! The transaction was stress free!! Thank you for treating me like family and helping me not stress out! Will be back when I need my next one! (Hopefully not too soon)"

DO NOT HAVE YOUR VEHICLE SERVICED HERE they will tell you something needs to be fixed even if it…read moredoesn't need to be they work off commission the more money they get you to spend the more money they make & watch out for hidden fees that they don't tell you about until it's time to pay & yes your bill will be higher then what they first say & no military discount like at other Ford dealerships in the surrounding area that give 10% off

This company is shady!!!!!! Very unprofessional, undependable and unreliable. Their full of…read morebologna...to much has transpired to go into detail. They will do and say absolutely ANYTHING to sell a vehicle. I wish I had read the reviews before my purchase. Do you due diligence.

Chris and the team in Jeep service have been great to work with! Not perfect every time, but…read moreultimately resolved all my service needs. I have taken my 2022 Grand Wagoneer and 2013 Jeep Wrangler Rubicon both for routine maintenance and electronic / air shock troubleshooting. They have been kind, courteous and responsive. I appreciate all they do and recommend them.

Service is terrible in getting back to the customer or even answering their phones. When Jeep can't…read moreeven get ahold of anyone in service- that's a definite red flag. The attitude from the woman service advisor is a bad look for the dealership. Find somewhere else to take your Jeep. Even the other dealerships in the surrounding area know the challenges at Ewald in Oconomowoc and warned us but seeing we bought the car there it had to be taken there.

Happened to stop here in my Ford and had an issue with it resulting in it being unmovable for over…read more3 weeks. Ewald gave me a loaner Chevy Silverado for the duration, despite me not being a customer, and even paid for a rental vehicle when I had to go out of state. Angie primarily helped me and was absolutely amazing, but everyone I interacted with there was as well. The most professional, helpful, and kind dealership I have ever interacted with, period. They went out of their way, to their expense, to help me even though I've never spent a penny with them. I will definitely be buying my next vehicle here.

Stopped in looking for a suv. Drove 1. The salesman was very helpful as were the manager's i met…read more Sadly they had no newer 1's i was looking for. Bob was understanding and thanked me for my visit.

Poor sales department, they make you promises and they don't even follow through. I wouldn't…read morerecommend this place for anybody. They haven't changed over the years.

Great service and overall great experience. Cole was super knowledgeable and helpful. Definitely…read morerecommend!

did you know that Ewald Kia in Ocon is dog friendly? I was able to bring my puppy with me while I…read morewaited for my oil change. Everyone was so sweet to her!

I wish there was a zero star rating. The bar is set pretty low for most dealership service centers…read morein my opinion. That being said Ewald kia service continues to set the bar lower every interaction I have with them. The threatening of voided warranty by upselling unnecessary maintenance (admitted by our salesman Dallas). The non responses to multiple messages left about warranty issues. When you schedule an oil change, expect it to take up to 2hrs from your scheduled time to complete. One of the main sales points to buying with Ewald Kia was the 10 extra years of powertrain warranty with new vehicles, but given their service department, I'm not sure this is really all its cracked up to be. Truly and utterly dissatisfied with Ewald Kia service department in all aspects of business. Go elsewhere if at all possible.

After moving to Wisconsin last year, I was in need of a mechanic. My friend recommended Andy's, and…read moreI've used their services for all of my automotive needs from that point on. Thus far, I've been there 8 times this past year and I have to say they do an amazing job at a very reasonable rate. The employees are super friendly, and Andy is always willing to work out a decent deal for small services (I had my heating core flushed for almost nothing) They are very knowledgeable on what you need done to your vehicle, and never try upseling you additional services that aren't necessary. They also offer towing services that are available quickly and at good prices as well. Highly recommend them!!

I have never had anything but trouble with Andy's. They have continually misdiagnosed problems or…read moredone work that I did not ask them to do. There have been sometimes that they screwed up work I did ask them to do. And there have been several times that they have charged me double what they quoted me. If you are looking for a good mechanic in Watertown, go to Mel's Garage. They are amazing. But steer clear of Andy's.

My first experience with this establishment came on 7-10-2024 at approximately noon…read more I had contact with at least three employees. I sensed professionalism from all of them. At no time did I sense any negative vibes, warning flags or concerning behavior. I am proud to say, "I have no problem coming back to do more business with this establishment as needed".

I had a very disappointing experience with this dealership. I purchased a used car that broke down…read moreafter just two days of normal use. When I contacted them to explain the situation, they refused to respond. I took it to another repair shop and they tried their best, however it was ultimately deemed irreparable. Finally got ahold of Zach 2 months later. There was no effort to remedy the issue or discuss any reasonable solution. They did offer to charge me $50.00 an hour to look at it AFTER telling me it had a catastrophic electrical failure. It felt like once the sale was complete, customer service no longer mattered. I understand that used cars can come with risks, but a vehicle failing almost immediately raises serious concerns about how it was inspected or represented before sale. I would strongly caution others to be very careful when considering buying a vehicle from this dealer. Make sure to get an independent inspection and understand exactly what you're getting into, because support after the purchase will not be there.

They did two repairs for us. Very nice work done on time and they people there were so friendlyread more

Bought a 2011 Escalade from them supposedly a family driven truck after taking in for oil change…read morefound out it needed 4000 in front end repairs cars they sell are mechanical unsound and body work is filler Make sure you have mechanic check out!!! overpriced!!