I came down from Milwaukee to conduct some foundation research for my grant writing business and…read morethe staff were very friendly and helpful. They got me set up with a visitor ID so I could log in to a terminal however I would recommend bringing your own laptop and just logging in with their wifi. The terminals are only good for 1-2 hours and if you need to be there a full day it's better to just log in on your own laptop; you'll have the same access to everything as on the terminals. Put in a good 6 hours here and got a lot of good research done. The building itself is gorgeous and spacious and fronts a lively little park next to their walkable downtown area. It was a day well spent.

WILD that it's downtown, and it has an art gallery in it. Besides that it's kinda a typical library…read moreotherwise. Being downtown you can just go to cafe, restaurants etc. Live yo best life!!!

We made an appointment for our children's passports here…read more Amazing! Much better than the post office. The young lady who took care of use was very professional. I'm so glad that they provide this service.

I remember long ago when this library had exemplary staff that was polite and kind and helpful to…read moreeveryone. Not so much anymore.

This compact neighborhood branch is such an asset to the community. It's much less hectic than the…read moremain branch, has free street parking, and a good selection of books, magazines and films. There are a few community rooms for meetings, kids events and classes. I've taken ballroom dance thru the Park District in a nice spacious classroom on the upper level. Friendly, competent staff. Well-tended gardens and outdoor space for letting the kids run around a bit. Or they can hop over to the Whittier playground for a spell. We are lucky to have Dole in our neighborhood!

I always thought some things were assumed: Banks are closed…read moreon Sundays The grass is green Libraries are quiet At times I need to work remote from the area. My mom's house has time and again proven to be an unworkable place due to loud TV watching, constant interruptions, and a slew of honey dos she lines up for me. When Maze was closed, I headed over here. It started out promising, I found a parking spot right in front and an empty table with a power strip next to it and got set up to work. I put on my headphones, not to listen to anything, but to help prevent distraction. And then it started. Like a storm rolling in. First with a few giggles, cascading into loud requests from a few kids, and quickly escalated into children running around, screaming laughing and shouting. One could have mistaken the place for a book-filled Gymboree. Full disclosure, children aren't my thing. While it would easy to blame them or attribute it to a parent or two letting their special snowflake run amok; this behavior was known and encouraged by staff. As I said, the library is small and it doesn't have a separate children's room. Maybe an interactive space is this small library's thing, but for the uninitiated, some level of disclosure would have been nice. Silly me for assuming that libraries = quiet spaces.

Another great public library, located in the circle of Elmwood Park. Wonderful decor, great helpful…read morestaff. Plenty of parking and easy to get to. Photos show display honoring the military. Great Field House too.

I love this library! I have a 7 year old sister and they are…read morealways REALLY kind to her. There's always fun activities for kids and adults. They are free to join. I'm a college student so often they have text books that I need. They also always offer to order me books I need from other libraries which is supper helpful.

This is the absolutely best library! The staff is very friendly and helpful, especially in…read moredealing with the questions and book requests from my grandkids. The Monday night crochet classes are awesome! Being a senior I really appreciate the ability to learn something new in a positive and encouraging setting. The instructors are terrific and so patient with beginners ;) . They really seem to enjoy teaching and have so much knowledge to share. I've never experienced an unfriendly staff member or any negative encounter at the Austin-Irving library!! Keep up the great work.

Helpful people that work at this location. I went in to pick up a book I placed on hold. The…read moreholding shelves are well organized. I was able to grab my book and quickly check out. There is a parking lot, but it was packed to capacity. I parked on the street, and it was not big deal. I was able to see my car from where I was seating and reading. I've lived all over the state of Illinois, and I've had library cards from all over, but my first library card was from the Chicago Public Library. So, now that I live back in the city, it is really nice to return back to my literacy roots. There is nothing like having a library card. It's an important passport to the past. Books are our only ability to travel back in time and connect the dots of the present day. So, thank goodness for one of the oldest infrastructures in American history to still be up and running... The Public Library...everyone is welcomed at the Public Library regardless of race, nationalism, religion, and social economic status.

A very nice and clean library with free parking. It has all the nice things you need such a clean…read morebathrooms, printing, lots of free events or discounts to activities and classes, a scanner, books and audiobooks, DVDs and CDs, a teen section, and free movie nights. You also have access to computers if you need to work on them. So quiet and relaxing to be here. You can get books on hold online at the library website. And they have free naloxone kits for potential overdose on opiate based drugs and a bleeding control kit.

This library is walking distance to my home. It opened over 10 years ago. During the summer months,…read morehours are very different. On Thursdays, for example, it opens at 10 a.m. while other days it opens at 12 noon. You need to CALL before going to make sure they are OPEN since summer hours vary from day to day. It is a small library with a very helpful staff. The artwork up in the ceiling area of the library is very colorful and pretty to look at from time to time. If you need to SCAN a document to someone (send it in an email) you can use their Scanner for FREE. Yes, there is NO CHARGE to scan documents (if under 10 pages). Also, you make a copy on the scanner (if you need a hard copy) and this service is ALSO FREE. Note: YOU DO NOT NEED a library card to use the scanner or make a copy on the scanner. The bathrooms are very clean. It is a quiet library during the summer months. During the regular school year, this library becomes crowded with children from Oriole Park Elementary school which is located very close to the library. It not only gets crowded, but it is LOUD with children talking, laughing, etc. This is WHY I NEVER go to Oriole Park library during the school year. Movies, books and books with audio are available at this library (yes, you need a Chicago library card to check these items out of the library). The free parking lot is not huge, but I have never struggled to find a parking spot. The library is HIDDEN several feet behind Oriole Park elementary school. If you have never been to the Oriole Park library before, use your GPS because you will never see the library from Oketo Ave. One must drive down a side street in order to FIND this hidden library.

Came in today to study for an exam and couldn't focus because the staff did nothing to quiet some…read moreloudmouth that wouldn't stop bothering others and talking loudly and making noise. He was a complete distraction. Tried to move to another area to study but they reserved the complete, entire other half of the library to children only, which I would normally understand, but I couldn't even sit there despite no children being present. Didn't want to make a scene, was hoping staff would quiet the person but they let it continue for a half hour or so. Got so frustrated and distracted that I couldn't study, packed up my things and left. Guy was still sitting at the computer talking, whistling, and generally being an enormous distraction. Libraries should be quiet. Library staff should help keep libraries quiet and distraction free the best they can. No effort isn't acceptable.

I will begin here. This location has been my go to library for years. I believe I might still my…read moreoriginal library card. I would come here when I had to do my research for a project and more. I would also come here to look for books to take home to read. I do love this location. The staff has changed over the years. But I still get the warm comfortable feeling upon entering. The computers have changed which is a definite bonus. Friendly staff upon entering and leaving. Which is always welcomed. What more could I say I love libraries. This location will always be my go to. I support the Chicago public libraries.

One of the best, if not the best library, in the suburbs of Chicago. I've been to many libraries…read more The place is really modern. Everything is clean and well organized. There's even a chimney place in the quiet reading room. And, there's a café and bakery if you feel like snacking. Terrific!

This library gets an "A" for effort. With the COVID shutdown, they take orders over the phone and…read moredeliver the requested books & videos to curbside service. They also have home deliveries to Norridge & Harwood Heights residents. Really good service by the staff.

Amazing! Offers something for everyone! Very helpful when ordering books and movies! My grandson…read moreloves it when he comes into town as there is a playroom in the downstairs children's library! The staff is exemplary! In a small town we are very fortunate to have such a great library!

I came here on Saturday to update my library card. I moved to the Forest Park Area a few months…read moreago. I looked online and was happy that they were offering a complimentary parking pass to The Chicago Botanic Garden. The guy behind the counter was nice and helpful. It took him some time to get my information to get my library card. I walked around a bit and this library is quite nice. Very nice and clean on the inside and outside. There are many programs and workshops this place offers. You can check online for events young, teens and adults. I love the banner outside that says "Everyone is Welcome" Its also cool that FPL is Fine Free which permanently eliminates fines.