This review is based on my experience and views: I will never again use their services and I cannot recommend them to anyone and would not use them even if they were the last place on earth who offer the services they offer. My pet was boarded by them for 8 days and then treated for lethargy and dehydration less than 24 hrs after being picked up (treated by a vet ER due to them being closed and not answering their phone) after being boarded with them for 8 days. 5 days after I picked my precious fur baby up she passed away. Prior to dropping off my fur baby she was healthy and active, the evening I picked her up she barely moved and I was worried sick. I asked for their management to call me after my fur baby passed away and all they could do was refer me to their insurance company and never heard from them again. I have spent almost 2 months dealing with their insurance company only to have my claim and appeals denied! I wish I had recorded every phone conversation with them from booking and wished I had videoed the drop off and me giving instructions and pickup. I never thought they would treat me in this manner and I am still in shock. I will never trust them with another fur baby and I will urge my friends and family and acquaintances of my experience with them. When I picked up my fur-baby, there was a mysterious syringe with medicine reside in it. They denied giving my baby any medication and said it must've been sent with my baby, however the plastic bin with toys and belongings that was dropped off and was new. I would love to have it finger printed and tested to find out who had touched it, did they give my baby medicine and then deny it to me or were there staff sloppy and gave medical syringes with creamy liquid laying around and drop in someone's belongings, I will never know. This entire piece is my own opinion and based upon my personal experience with this business. Their brochure stated requirements and all kinds of wording, but they didn't adhere to their own policies, and it was told to me by their insurance company that they didn't adhere to their own safe guards and documented rules and policies in order to be accommodating to me,!!!! I would rather have been denied boarding,and had I known that my pet would be dehydrated (per the different pet ER that treated my fur baby less than 24 hrs after picking her up from them) I would have canceled my vacation plans, so this experience makes me question them and their ability to follow instructions (upon drop off I gave the attending employee who admitted and accepted my fur baby,they admitted they were new , I left with them my pets water fountain that I explicitly told and left instructions that my baby only drank from her water fountain and being previously told upon booking that they had plugs near the cages and it was perfect to bring her water fountain that I made clear upon booking and drop off that my baby only drank from her water fountain ! so imagine my surprise and shock and disbelief upon pickup that the attending employee told me they didn't use it , that they were afraid she would bite the cord, I know I'm not the only one who has power cords in their house around animals , all of this and the experience I had left me shocked and changed my view and opinion of this place of business. If they had done the right thing my view of them would be different. In the end their insurance company offered me $1'000.00 and wanted me to sign forms and agree to not speak publicly, post comments or write reviews. My baby and her memory are worth more to me than $1000.00 and buying me off, so they can hide this experience and their admitted disregard adherence to their own company policies..which the insurance company confirmed they ignored policy to be accommodating. This is my personal experience with them. read more

Without hesitation I recommend Oak Pointe Veterinary Care, grooming and boarding. We are always greeted by friendly, professional staff who care about the patients by making them feel as comfortable as possible, knowing how stressful a visit to the doctor can be for them. Our experience with Dr. Morrison has always been positive.The treatment plans offered for veterinary services are an affordable way to take advantage of recommended services such as dental cleaning. Our fur baby recently had her first cleaning and the results ( and savings thanks to the monthly plan) were incredible! She even received her first toothbrush and doggy toothpaste! The follow-up care is outstanding. We received phone calls checking on our pet's condition post-procedure, encouraging us to contact the office with any questions or concerns. In addition to health care services, we have also utilized the boarding and grooming services several times and have been extremely pleased with the excellent care received. read more

"The care that the staff provides is amazing: both the care they provide to my cat as well as to me! They are all extremely personable and knowledgeable. I also appreciate the flexibility and benefits of the PAW Plan. It was a key factor in my decision to choose Oak Pointe. It helps me budget to provide the care my cat needs at a cost I can afford. I also LOVE that the office has Feline Fridays. My cat was an abandoned shelter cat, so he's very skittish. The office has been very quiet and calm both times I've brought him in for a visit, and it's definitely gone a long way to keep him calm during something that could be traumatizing for him." read more

LOVE LOVE LOVE it here!!! Dr. Brothers and Dr. Covey are awesome! They truly care for their patients and about the treatments they provide. The office is clean, the staff are friendly and knowledgeable and the doctors are FANTASTIC. I've lived in a dozen different cities with my animals and I have never been more satisfied with my veterinary care! In fact, I make a two hour round trip to Dover to take my baby to Oak Pointe because the care and competence are beyond reproach!! read more

"I called in to find out if I could get my dog's nails trimmed. They said I could and even said I could come down that same day if I had the time. I did and they took care of me and my dog quickly and courteously. I called Oak Pointe because they were close to home and I hadn't been using them as my normal vet, but because of this positive experience and some negative experiences at my normal vet, I am considering switching all of my dog's care to Oak Pointe!" read more

I can't say enough about Dr. Brothers and his amazing staff. He and Whitney were so caring toward my ferret Harley and myself when the painful time came to put him down. They took the time to explain things to me, even calling to answer my questions after office hours! The aftercare is nice too, they truly care about you and your pet. You can tell they love what they do and are compassionate about your loss. Thank you for helping me through a difficult time. read more

I have been with Oak Pointe Vet for over 10 years and have always been very happy with the service and the care my animals receive there. I completely trust Dr Covy & the staff to do what is best for my pets. They know my animals and work around my older dog's quirks and anxieties which, as a pet mom I greatly appreciate. When I've had to put a pet down they were extremely caring, as if it were their own animal. read more

The staff is amazing!!! Our puppy is very comfortable there, and his vet and tech are kind and genuinely care about his health and wellbeing:) His vet calls the next day after every visit, to see if he is doing ok with his immunizations, I think that is so nice:) The waiting are and exam rooms are very clean. Thank you for the great care that you give our precious Brutus:) read more

"Laurie always does an exceptional job taking care of both of my puppies. They always look beautiful, and I'm always confident in her judgment of what grooming style will look best on them. I'm never afraid to leave them with her, because I know they'll be taken care of and looked after like they are her own. Thanks again for always doing a wonderful job." read more

The staff at Oak Pointe are great! Our Golden Retriever has had an ongoing problem with her knee and they got to the bottom of the problem and have done the necessary surgery to restore her back to a puppy again. They have great payment and paw plans for there clients which are very convenient and affordable. Great people who care! Sincerely, Heather B. read more

Grooming: We have been taking our dogs to Lorie at Oak Pointe Grooming for years. She always does a wonderful job and is very professional about her business. Our dogs are always happy to see her and they do not seem scared or traumatized when we pick them up. The grooming shop is always very clean, too. I highly recommend Oak Pointe Grooming! read more

I love oak Point Veterinary Care. The Vets are so good to my Kubi. They also have Boarding and grooming. I like the fact that I can leave Kubi in tjheir care, while I go away, from home. If he would get sick they know his history and can treat him. Also have him groomed and ready to go home, when I return home. The whole staff members excellent. read more

Caring staff, outstanding medical care. The two main reasons why Oak Pointe has been our choice for Hobbes, our cat, over the years. Their personal care and attention to the health and well-being of our furry family member is second to none. Although the entire staff is amazing, Steph has a special gift with cats. We call her "The Cat Whisperer." read more

"I feel that the staff is the best around. Not only are they professional and very informative, but they are very personable. They make you feel like you are the only client that they have. We started taking our pets to Oak Pointe when they first opened and Dr. Covy has never let us down and has gone above and beyond our expectations of service." read more

"It always makes such a difference in our lives to have such a caring vet and staff. Our last visit was probably one of our most difficult, as the dog's diagnosis did not have a solid remedy since the diagnosis is a chronic, progressive illness. Yet, clearly the team wanted to do everything possible. That, in itself is comforting." read more

I am a multiple pet owner. Oak Pointe's Paw Plan has made it possible for me to afford the best care for them. Like everything else, the price of vet care has gotten higher. By paying over time, I have been better able to see that they get what they need. The staff is always friendly and helpful not only to me, but to my pet. read more

I really appreciated that Stephanie took the time to go through my medication options for my dogs. It was really nice of her to be so thorough and help me make the right decision. The last time I was in, Stephanie assisted me as well, and I really like her. She's very animal friendly, intelligent, and listens! read more

You all have a gem here. This vet has helped us out twice. We are from Arizona and we're visiting with our dog. Both times he ended up with an ear infection. They quickly got us in, and treated him. Super friendly staff and thorough, kind vet. I highly recommend them. Thank you to Oak Pointe! read more

"I love the way we are treated when we are there. You always take the time to answer any questions we might have. I love your PAW Plans because it not only saves me money, but now I don't have to worry about saving up the money to bring my dog to you. It's already taken care of. Thank you!" read more