Worst place ever! My poor dog's ears were filthy inside; she never cleaned them and he was half wet…read morewhen I picked him up. No brushing out of his ears like my previous groomer did. This woman shouldn't be in business!

Roxy has done a wonderful job on our two dogs...a Golden and a Multipoo. Our family is all very…read moresensitive to fragrances and no one has had a problem when our babies came home. Roxy is kind, gentle and very loving to animals and their humans

I'm really surprised I've not done a review til now - we've been bringing our dogs in for boarding…read moreand play for years. The staff and owners know and love our dogs, and our dogs are ridiculously happy when there. We know they get excellent care and Tails staff will reach out if there's any issues or concerns. We appreciate all they do!

I take my dogs here all the time. Nala and Kiara. Kiara is a golden doodle with insane energy. I'm…read morewaiting for the day. They tell me she's too wild to keep coming back. To my surprise... They always give me good reports and don't show any signs of kicking her out! That definitely earns five stars in my book!!!

Have been taking my dogs here for the past 4-5 months. Exceptionally clean. Each bath area is…read morebehind a gate so you are trapped in with your animal. 3 total bathing areas. A neat little lobby with tables and chairs that anyone can use. They also sell treats, toys etc. it is all self serve with a card or cash. The bath itself is unreal. Big Bath. You can leash them or let them roam free in the tub. The hose shoots out every thing, the soap, conditioner, flea and tick treatment and it's all timed so you can use as much or as little as you want. Easy to switch to different settings with just. Push of a button. Each bath has a dryer hose as well and towels are supplied. Just ask to clean up after yourself. There's also a disinfectant setting to clean up after yourself. We tried a few different tubs for our dogs and this by far blows them away $10 for 10 minutes and 6 additional minutes is $4. Great for all sizes. As for the area, well lit and very nice in North Royalton. There is a button on the wall you can push if you have any questions or need something. Definite 10 out of 10

I have started taking my dog here. It's very convenient and affordable. This is a self-service pet…read morewash that supplies the shampoo, conditioner, and even flea/tick treatment. They even have a drier. There are separate areas that close your pet in with you, and the area is very clean. They do ask that you disinfect the tubs, which makes sense, and that is free. They provide towels, an apron if need one, and a mop to clean up after yourself. They have great hours; open til 9, and it's well maintained. I find it easier to wash my dog there because the clean-up is easy. The tubs are clean and seem low enough for most dogs to get into. I really like this place. I wish I knew about it sooner.