This was mine and my husband's first experience with Dr. Bailey and her amazing staff. The moment…read morewe walked into the lobby we were warmly greeted and welcomed. We both had excellent hygienists that were knowledgeable, personable, and gave us great suggestions for better flossing, brushing, and maintaining our teeth, gums and smiles. Dr. Bailey was so nice, friendly, and clearly exemplary in the field of dentistry. For a small cavity, she used a new sandblasting technique (at least new to me) where numbing is not required, the cavity is sandblasted, sealed and it only took about 5 minutes ~ amazing. I highly recommend Dr. Bailey and her staff for your dental and oral health ~ you won't be disappointed.

Dr. Bailey goes above and beyond to make her patients feel comfortable and welcome in her office…read more She made me feel more like a friend and she asks me about things we discussed at my previous appointment; this shows me that she actually cares when she's being friendly and she's not just chit chatting to be nice. I am always called back very quickly and the office staff is professional and knowledgeable. Dr. Bailey is gentle and very thorough when explaining everything. The office is tastefully decorated, modern, and easy to find. The fresh flowers at the front desk are a nice touch. I never thought I would say this but I enjoy visiting the dentist. Thank you Dr. Bailey and staff!

I asked off early from work to get to my appointment on time only to sit in waiting room for 30…read moreminutes. When I got called back I waited another 10 minutes and a man they called Dr. H came in and when I mentioned how late they were running he got very defensive and demeaning. He did not seem to think that his client's time is also valuable. This is the 3rd time they have been run over on time, I will be changing dentists.

I just had my final bridge put in after implants. An excellent job! It looks and feels fabulous…read moreand I'm very very happy with it!

I definitely would not recommend this place. I walked in there with a toothache. I got $150 x-ray…read moreand a $90 consultation that amount to about 20 minutes of listening to the doctor propose a $45,000 treatment plan. He never even looked in my mouth. He never even asked me how I felt, I showed up in pain and I left in pain. I had to end up going to another dentist to have some pain medication prescribed to me. He did not seem the least concerned about my current condition, but was more interested in what they could do for me down In the future. I felt like I was at a seminar with somebody trying to sell me a timeshare. The staff was nice and courteous just like some of the reviews say but the bottom line is they are more interested in upsell Ing you dental work that is not necessary. I left there with a bad taste in my mouth. They will never see my face there again. Beware, don't let their reviews fool you. I am almost sure that their Google reviews are all AI.

This is such an amazing office! From the staff in the office to the hygienists to Dr. Malone and…read moreDr. Costa. We moved here two and a half years ago and had the same dentist forEVER! This was a beyond wonderful change and experience. Very professional yet on a very pleasant and friendly level. A fully equipped lab below to suit every need in the oral business. We can not express our pleasure and pride in sharing to anyone and everyone who is new to the area or in need of a great office and staff... KNOXVILLE SMILES will never fail in making you secure in picking a great place to go for any and all dental needs!

This is an amazing dental office. The staff is friendly, understanding & they go over & above to…read moremake you feel comfortable during your procedures...neck pillow, blanket music of your choice etc! They were fixing a disaster of a job I had done at another dental office & I feel comfortable knowing they will make everything right again! They listened to me, understood my concerns & are well versed with patients who have extreme TMJ issues, which I do! I couldn't be more satisfied with how I have been treated! Highly recommend!

I have been going to Dr Bradhaw and team for many years. Always a top-notch experience from making…read morean appointment to whatever dental services are required. This trip was a little different. I have to give a huge shout out to the team. I had a 10 am appt which should normally have lasted about 1.5 hours. They found a deeper problem. They worked straight through lunch until 2 pm to finalize the issue. They did not have to go the extra mile, but they did. Dr Bradshaw is an amazing dentist and more. He has the best team behind him that understands what is needed to get the job done and create a wonderful patient environment. I highly recommend a place where anyone who is afraid of the dentist can come and feel comfortable that they are in good hands. THANK YOU, Dr Bradshaw, and team!

Appointment times start promptly without having to wait forever in the lobby. The dental hygiene…read morestaff are great and very thorough. I like the fact that the dentists rotate from appointment to appointment. This not only saves time (to get the one that is available), but I also get slightly different viewpoint from their "fresh" look. In fact, one time they caught a benign tumor on the back of my uvula.

Excellent dentists in this practice. Dr Kizer is outstanding; I've been a patient for many years…read more and have complete confidence in my dental care there.

Based on at least 2 visits, one for initial evaluation and cleaning + the other for some dental…read morework. My experience was overall positive. I loved having a website that let me schedule online and have text to work through confirming appointments. The website to submit paperwork in advance was really nice as well. The front staff and dental team were great on both visits. Any dental visits are tough for me generally due to a lot of challenges but they worked through them (and with me being a newer patient) and made me feel like I had been there forever. The tech was good - got pictures, x-rays, etc. They dictated my gum placements via a headset and helped me learn more than I ever had anywhere else before. The dental work was good overall for what I had done. I'll be back and will keep posting updates as I get to a few more visits.

The dental care is solid but there are a couple things that really bug me about this business: (1)…read moreall the advertisements in the lobby are all about making your smile better through cosmetic dentristry--the barrage of ads actually makes you wonder if your smile is "good enough" and (2) the staff is treated poorly (at least on two occasions in front of patients) by the dentist, one time bringing the poor woman to tears.

I hate the dentist, it's the worst. For me to give this 5 stars speaks to how truly great of an…read moreexperience this was. Scheduling was easy, paying was easy, and well my teeth don't hurt anymore and haven't since I saw came here. Did I mention I used to have my buddy do dental work on me at his Kool Smiles practice for children on Saturdays when nobody was in? Yeah that left the right side of my mouth unusable for chewing. Fixed now! Thanks doc!

I have Dentophobia and that put me into the position of having to desperately fight that phobia to…read moreget to the dentist. If you don't go to the dentist regularly, bad things happen. Dr. Bethany Thomas, along with her incredible staff, put me at ease and allowed me to feel safe under their care. I am now on a roll with Dr. Thomas with taking care of the dental issues that occurred from not regularly seeing a dentist because I was scared. With Dr. Bethany Thomas, there is no reason to be scared. Also, each staff member is so very kind and understanding which is rare but greatly appreciated. I highly recommend Dr. Bethany Thomas especially if you do have some kind of fear when it comes to going to see a dentist. They will all take excellent care of you.

My experience with confident smile and implants wasn't good at all this was my first set of…read moredentures the tops didn't fit they kept falling down the bottoms didn't fit i went back on numerous of times because the bite was off couldn't eat with the dentures after going back time and time again they made me a new set of bottoms which was a little better but still didn't fit properly and with both top and bottom dentures in i had to force my mouth closed they were very uncomfortable to wear i paid good money to get these dentures and for them not to be correct that's not acceptable I went back in today March 23,2026 to see if they would correct they're wrong of course they wouldn't they tried to sell me another set absolutely not so having so much trouble from these dentures and confident smile and implants not correcting them finally i went somewhere else and paid for another set and they for wonderful they look good in able to eat with them my bite is correct and I would recommend them to anyone Aspen dental made them and I absolutely love them they look and feel great so I'm telling you whoever reads this i wouldn't spend my money with confident smiles and implants I would look around in totally unsatisfied with them and I don't recommend them at all Larry H

Had a bridge done by a dentist there which was absolutely a disaster. later went to another…read moredentist and he couldn't believe how it was done so needless to say had to get it completely redone. In the process of first bridge she said three teeth needed to be pulled which I found out was very unnecessary. So I recommend do not let them do a bridge or pull good teeth without a second opinion .