Review #842 Posted on 12.27.24…read more I've came to this branch ever since moving here in 2018. All the employees are super welcoming & friendly. My most recent visit was to get my son his own checking account with debit card. Denyse is always super helpful every time I come in, and she helped me set up this appointment, & then I came in with my son, and explained everything to him on how things work with his debit card and account. Stop by here, and they'll take care of your banking needs. They're located on Grant Line Road.

The customer service is absolutely terrible from the financial planner to telephone customer…read moreservice. They delay every transaction possible and do not have any documentation available on line to verify transactions. Go somewhere else!

This bank's service is quick and polite. Nice change from a regular bank. I strongly recommend;…read moreonly thing, they're closed weekends but have everything you need. Including free atm and automatic overdraft protection.

I don't know what people are complaining about, but I have only received the best from Operating…read moreEngineers and I'm not even the member (my father is). My branch is Tracy, but because it's close to Las Positas I occasionally come here. *On one occasion, I lost my card and they were so kind enough to issue me a card right then and there. The staff is super friendly and treated me with the upmost respect. Everyone I meet who notices the OE3 credit union card has nothing but good things to say about the credit union, as well as, the establishment itself. *Note that they do not do this anymore because they aren't able to print these style of cards.

Been Banking here for 5 years now and they have always token great care of me. This Location is in…read moresafeway parking lot which is jammed packed. Bank is Clean and sanitary. I was in there the other day because I Needed help with stop payment on an ACH and Hector fought for an hour to straighten the mess out through no fault of their own. Thank you Uncle

Do not I repeat do not use this place they're atm stole 500 dollars from me as I was making a…read moredeposit the atm completely shut off and customer service did nothing because I'm not a member this place needs to be shut down

This is solely about two specific employees. They're both white women, both have glasses, one is…read moreblonde and the other is brunette. I think the blonde one is Debbie? Either way, they are both absolutely rude, heartless, and also low-key racist. I regret ever helping my grandmother, get an account at this branch. The blonde lady, especially is this atrocious with customer service.

We took out a HELOC with F&M, and that process was for the most part smooth. However, any…read moremanagement of the loan after that is a nightmare. The website they use is terribly outdated and requires a paper that was mailed to me in the early part of the loan creation to even get access. We do not have that paper any longer, and getting access without it has been nightmarish. We are now selling the house and sadly will probably pay a pre-payment penalty, which honestly is worth it just to be done with F&M. The people in the bank on Dale road are nice enough, though the painful process following the loan origination are enough to keep me away from F&M permanently. The three-star rating is strictly for the staff, it has been a train wreck since then.

It was easy to set up an account, very personable employees, convenient location, and their mobile…read moreapp is easy to navigate

Friday 2/6/26, ATM is down so I have to go inside for cash…read more 2 tellers are open but they say "we'll be with you in a minute". These 2 are just staring at their computer screens. You already have an ATM down and now 2 employees not helping a customer and it's a Friday afternoon. After a few minutes, close to waiting 5min, I start walking out. It's not until then do one says "Sir, I can help you". I decided to leave told them how ridiculous it was inside with broken ATM on the outside. Had no problem paying a fee to get cash from another bank. That ATM worked so it tells me it's time to find a better bank. *2/14/26 ATM was working but you could not get cash.

Awesome experience good people great service Was financed…read morequick and easy highly recommended!!

This place is an absolute nightmare. First off I want to…read moreadd that the first month and a half of experience that I had with these people was nice. However it was all an act to be clear. Back in February due to a nerve condition I was forced by doctors and hospital staff to undergo losing my child because both myself and the baby weren't healthy enough to continue carrying her. I was 24 weeks along. The weeks leading up to it I was in and out of UCSF very very sick. The whole thing was devastating for me. Due to it all I ended up spending 3 weeks in the hospital. Getting shuffled between memorial and UCSF because I have a lot of medical issues and I couldn't just go anywhere without having complications. Due to that I was a week late on my payment. Not even six months into the loan. I said every time up front in the beginning to the end I was more than happy to violate my own HIPPA rights and show the paperwork with proof. When mind you a fat chunk had been paid up front and up until then. That week after the first 5 weeks of dealing with this. June called me asking for the payment. My payment at the time was only a week late. I didn't mind her calling early even though I was sick. What I did mind was that I was gagging on the phone. Holding back puke to talk. I know she could hear me. And she got rude with me in that moment that I couldn't sit down and pay her. That I told her I had to contact my finance attorney. (Who she keeps telling me is a lie until she finally stopped refusing to call him for the final pay off and did her job.) And that I couldn't help her but if she wanted to be helped she could be. While I'm explaining my entire medical issue I'm facing in the moment. Which I felt I should of not been made so uncomfortable to feel the need to do that. Since this issue I have dealt with NOTHING SHORT OF HELL AND PANIC FROM THESE PEOPLE. After this happened I was already thinking about moving my loan. Before I did. Anytime Wells Fargo hit an issue or something happened and I had to contact them. I was so uncomfortable to call the office due to how she had acted that I would literally break down panicking trying to pay my bill before I even called. I tried to have a friend do it once it got really bad. So she then berated my friend for calling while taking the payment anyways even though she wasn't supposed to instead of explaining nicely she wasn't supposed to do what she was doing. And told her I had to call next time. Pretty much locking me into dealing with them regardless. Even though I still took exterior steps to get them paid. After another month or two of trying to push myself to not panic and call for the next bitch out of judgment from a lady who seems to have very little life experience of dealing with people other than her own kind and in her job. Long story short ever since she found out I was someone she didn't agree with and passed judgment on. I've been dealing with shit service and hell. Oh also since they thought so low of me. They didn't ever pay anything on my principle amount. Violet's stays and federal la on what they paid on interest first. And photo copied documents that I didn't sign into one so did so crap like I can see the line from the paper on the copy. And they upped my interest 7% on the copy they gave me in May. When the contract I have that I signed when I bought it says less. We hope it will push into court here in a month or so once we get done making sure there aren't others without money or legal counsel to class action sue. And thenI don't care what you think of feel about people. Even if there payment is late sometimes. Or people have weird banking situations like I do because I manage a lot of money. We have contacted Lendmark cooperation by attorney and have asked that due to medical bias and the phone recordings that prove this is when it started. That June should be fired and removed from the corporation as well as her manager Alma for assisting the effort in thinking it was funny to not send over contracts consistently requested by the party the loan is for. We will he pushing for compensation if they don't. Seeing as all I've asked for from the start was an apology. And for them to be nicer to where I don't have to yell out of fear to not be insulted 45 seconds in. Don't go here. Don't let anyone approve you here. Even if you need the car. It's lot worth it if you buy it. And then when they don't like you they start keeping all your payments against the interest tact law and use their own bias to financially illegally screw you. Save yourself. Go elsewhere.

I had a wonderful experience with Cost-U-Less great customer service, and friendly staff Sean went…read moreabove and beyond my expectations. I will definitely recommend others

We were greeted as when we walked in the door by Oscar. Oscar helped us with our transaction. He's…read morevery personable, even his coworker ( didn't get his name) he offered yo buy us beverages while we were getting insurance. I highly recommend Cost U Less on Main St in Manteca, ask for Oscar.