They are all so patient and kind from the receptionist at the front desk to the dentist.read more

I finally found a dentist in my network that I like! Dr. Jeff is polite, concerning and honest…read more No, trying to sell you more than you need. The receptionist and the check out clerk were kind, friendly and informative. They contacted and had everything ready for my insurance claim. But the most kiddos goes to Brittany, the hygienist. This was the most thorough x-rays, exam and cleaning I've had in a long time. She was so sweet. She listened to this old woman prattle on. I did stop while the cleaning was being done. My teeth haven't felt cleaner in a long time. I must confess it's been four years since seeing a dental hygienist and I've had some good ones, but Brittany is up there with the best. I highly recommend this clean, well taken care of office and the staff!

This is a great family dentist! They're very professional, attentive & caring…read more They communicated with me even before the appointment.I had an appointment set up & throughout the 2 weeks waiting, they called everyday they had an opening to ask if I wanted to move my appointment. The doctors & the hygienist are very nice, friendly & did their job with ease! Overall my experience here has been great & im making this my family dentist!

They really don't listen to their customers. They've been told 1000 times that I don't have any…read moremoney but yet they still bill me for services/ things that were not necessary.

This is the greatest dentistry in town. I have always been treated with the utmost professionalism…read moreand respect. The entire staff are the kindest people and always treat me with dignity and respect. I would recommend the facility to everyone! No team better!!!!!! Charles Green

I was very nervous. But they helped me ease my nerves by being informative, friendly & helpful. The…read moreplace was very clean.

I was here 8 years ago, and now I am back in Killeen, TX, about 2 months ago, had an emergency, and…read morethey got me in the same day, now they're gonna be my permanent dental office. The staff is brilliant and understanding, and very nice.

I had a dental emergency and called immediately to see if I could be seen. The clerk said she would…read morecheck and call me back, when I didn't hear back I decided to drive the 25 minutes to the clinic. I spoke to the front desk clerk and she claimed to not have taken the call. I explained what happened and what should have been a simple fix, the tooth wasn't broken Just a veneer that came out. It was just excuses as to why I couldn't be seen, what is the purpose of saying you treat emergencies if you can only see you doctor......and then they are not there. But the worst thing is for the receptionist to tell me "well you can always wear a mask" and laughed. How does that constitute care and concern, is that what good customer service is to your facility? Horrible, inconvenient, and not patient friendly!

HORRIBLE experience showed up 30 minutes early to my scheduled appointment which they canceled…read morewithout prior notification. Do not recommend this place at all. Extremely poor customer service. 0 RATING.

I would give a lower rating if possible. Routine temporary crown to be replaced with permanent one…read moreturned into 3 hours in a chair and me having no front tooth. Dentist then moon walked all over why he broke the post and build up and fractured the tooth that was holding the post. Avoid this place, integrity issues along with poor quality of work. 3 years with them, 3 procedures all done by a different dentist!

Great service feels like an understatement. The staff was warm, polite, and genuinely helpful,…read morealways ready with tips and guidance. Miss Linda stood out right away. Even on my first visit, they made me feel completely comfortable and welcomed. They took their time with my questions and showed real care with my teeth. Just an overall excellent experience.

The dentist and the Office manager are very rude and disrespectful. I am a veteran that was seeking…read moreoutside community care and have been hung up on the phone and disrespected in front of other patients and staff. Will Not Recommend to my worst enemy.

Dr. Bulger is fantastic! I have extreme anxiety at the dentist visits and he made me feel as…read morecomfortable as possible. Excellent bedside manner. Highly recommend.

Affordable, and the service is great! My fillings were a breeze and the doctor made the whole…read moreexperience super easy. The staff is also easy to reach and the office is very clean.

Great work and understanding of my situation. Always a pleasure to visit this dentistryread more

I needed to get fillings for my front teeth, due to chipping. I was referred to an off post…read moredentistry. When I walked in I was greeted by the front desk. They were nice and the area was nicely decorated. I noticed the seating area was fairly small with only 2 useable chairs. When I got called back the dental assistant was really quiet, having to guess what was going on. The dentist was nice asking me along the way how things were going. I noticed a cold sensation on my front two teeth, whenever I was uncomfortable I said something about it to the dentist. Then the dental assistant smacks me saying "you should've said something girl". Feeling like this was very unprofessional I forgot about it. Whenever the fillings were complete I was waiting for the dentist to give me a mirror and ask how the teeth look. When the dentist leaves, I am left guessing if I'm done or not, with no one really saying anything until the assistant comes back in and says "oh you are done wait in the lobby for your paperwork". 5 days later I'm eating popcorn and my tooth chipped again.

I normally visit the office in Killeen; however, they had availability in Temple. The customer…read moreservice was great. However, I was there for a general cleaning, and it felt like a rush job. The dentist came into the room, asked if I was experiencing any pain, and after I explained, he said there was nothing visible. When it was time for the cleaning, the lady did a rushed job and didn't floss my teeth properly. Overall, it was not a good experience. While the customer service was excellent, the dental service was not. Lastly, when I called to schedule an appointment, the call center staff--or backend staff, as the gentleman mentioned--was horrible. He said I wasn't a patient on two different occasions, refused to transfer me, and left me on hold. This was unacceptable.

I showed up for my appointment and the frontdesk girl told me there was no one available to…read morevalidate my insurance so I would have to pay the "full cash price". Nevermind I provided my insurance info at least a week before. I left and found a great dentist that didn't have that issue. Though I didn't complete an appointment, I still get calls to remind me about scheduling a follow up.

I was referred here by my dentist to have my wisdom tooth extracted due to the way the tooth grew…read morein. The staff were very nice and attentive with X-rays and questions. Dr Campbell is very knowledgeable as well. He's always checking to make sure you're okay during whatever process. Fast forward to the day of surgery, they make a driver come with you and stay during the entire time of surgery. You're given instructions orally as well as written instructions just in case. After that, I don't remember much of anything until I woke up again. A few hours after surgery Dr Campbell personally calls you to make sure everything is fine. You're also given his cell number beforehand in case of emergencies after hours. I did however have complications with my removal due to the tooth being so close to my nerve. Because of this, the staff made it easy for me to schedule a follow up multiple times and though I was concerned, Dr Campbell's knowledge of the procedure put me a little at ease by letting me know that sometimes the healing process takes time and this case was rare. I'm just always the lucky rare person unfortunately. While I'm still not fully healed, I appreciate the urgency to respond to my concerns and great customer service.

I had my teeth extracted in preparation for dentures about a month ago. The surgery went well. They…read morelater had to go back in and smooth up the bone because of rough spots on the bone. I'm not upset about this as I am a lawyer and I understand that a second effort to smooth out the bone is very probably necessary in some cases. The healing of the bone in some cases may leave rough spots on the bone where dentures will not fit ideally. The staff and Dr. Ormeni were excellent. I think this is a good medical provider and I highly recommend this facility and specifically Dr. Ormeni.