It took me over 30 years to find a great laundromat in Oakland... but this is the place! Clean,…read moremachines that work well, pay with card at machine with no coins or stupid apps necessary, friendliest helpful staff AND next to terrific coffee. Didn't think I would ever look forward to laundry day!

Plenty of washers and dryers, and payment was easy and super flexible. You can't get coins onsite…read morebut you can put money onto a card for the machines or use the app to pay (and also to track your machines) which was awesome! Service was friendly and super helpful. Decent amount of table seating and good Wi-Fi if you have mountains of laundry to wash like I did. Place is well kept. Parking can be a bit of a challenge (note street cleaning on Tuesdays) but otherwise no complaints. This would absolutely be my laundromat of choice!

I enjoyed doing my laundry here. They have so many different size machines and the prices per load…read moreare about average what you see at other places. The inside was clean and kept up.

I've been coming to Alameda Launderland with my family for years, but my experience with the…read moreemployee working the evening of September 18 was extremely upsetting. Throughout the evening, my dad and I were repeatedly spoken to in a condescending and confrontational manner while the employee enforced rules she said came from the owner. Around 9:30 PM, my dad needed additional change so we could finish our laundry. The employee told him the change machine was turned off after 9:30. She did ultimately turn it back on and help him, but the way she spoke to him while doing so was unnecessarily rude and condescending. Then, at approximately 9:55 PM, I personally watched her assist another customer with getting change. What stood out to me was the difference in her demeanor. I did not observe the same condescending attitude toward that customer. I was also confused about why customers would be unable to get change after 9:30 if 9:30 is the cutoff for starting a wash, since people who started their laundry before the cutoff may still need quarters to finish drying. In all my years coming here, I personally had never encountered this before. There was another uncomfortable interaction while I was trying to remove my clothes from one of the dryers. The employee was changing a trash bag directly in front of the area I needed to access. I was standing there waiting to get to my clothes, but she did not move or acknowledge me. Another customer standing behind me eventually spoke up, and only then did the employee move so I could access the dryer. The biggest issue involved the laundry carts. The employee took a cart I was actively using away from me twice that evening - they were in front of my clothes in the dryers. There were approximately eight or more other carts available at the time, and I did not see anyone waiting for a cart. It was also already after the 9:30 last-wash cutoff, and we had a large amount of laundry actively drying. Given those circumstances, I questioned why it was necessary to take the carts we were actively using rather than one of the numerous available carts. She told me this was a "new rule" from the owner and said the owner watches the cameras. She also said she had never seen us there before. We have actually been customers for years, I come regularly, and I have interacted with her before and am aware of the rule. Whether she personally remembers us isn't really the point, but I didn't understand why that was relevant to how we should be treated. When I questioned why the rules were being enforced so aggressively with us and told her I felt we were being singled out, she told us that if we were the "type of people" who thought we were above the rules, we should go somewhere else. That was the most upsetting part of the interaction. My dad and I were not saying the rules shouldn't apply to us. We were trying to finish our laundry and go home. Being characterized as the "type of people" who think they're above the rules made the interaction feel personal, as though our character was being judged rather than an employee simply explaining a policy. Customers can follow rules without being spoken down to, and policies can be enforced without turning an ordinary interaction into a confrontation. I also did not observe the same rigidity in her interactions with other customers who were still finishing their laundry that evening. I want to acknowledge that the other employees I've encountered here over the years have generally been kind and respectful. This review is about this particular experience. By the time our laundry finished drying, I was trying to fold our clothes while physically shaking from anger and holding back tears. A routine trip to do laundry should never have left me feeling that upset and unwelcome. Since the employee specifically told us that the owner monitors the cameras, I hope management reviews the surveillance footage from approximately 9:15-10:00 PM on September 18. I would actually welcome that, because I want management to evaluate the interaction for themselves.

Woodys is amazing! I have been going her for the last 14 years. Ling is amazing she washes and…read morefolds my clothes. I made the mistake and forgot to take out a pen from my Chef coat. Long story short I had ink all over my whites. Ling kept my clothes an extra day so they could soak and get the ink out. She felt bad but it was 100% my fault! She got every drop of ink off the important items! I LOVE LOVE LOVE THIS SERVICE!

Very clean, machines well taken care of. Reasonably priced washers. Machines seem near brand new,…read morelots available. Owner is walking around supervising and cleaning throughout the day

Mirna!!! Is amazingly Sweet content ask for the most perfect host! Yess I'm from out of town the…read morelast review I read said it was next to a 711 which I love because of all the great snacks n plus the ice.... So the place was clean she came to gracefully help me out showed me how the process is and you have to purchase a card for a $1 and if you have loads n loads of clothes this is the spot yes you can bring huge blankets and rugs ect. Yes they have lots n lots of huge washers to boot plus the dryers work great you put $2 and yes just once n they were dried but depending on how much clothes are being dried any hoot u know I definitely recommend it

Drove by plenty of times like when going to 7-Eleven for snacks. Finally checked it out last week…read moreat around 11 PM and I was pleasantly surprised that this wash house is hella clean, the worker is readily available for questions or troubleshooting the machines, and the prices are about average. Love love, love the fact that it's 24 hours, really well lit

I love this place. There are ALWAYS people to help in the corner store that has the same owners and…read moreis five feet away. The machines are new, installed August 2024. Everything is clean. They have giant machines for $12 with extra features for a bit more. At the smallest, there are $4 machines. I did a white blanket in one and a medium sized dirty rug in another. All machines except the smallest take credit cards and phone. Change machine for the smallest is right next to the machines and new and always full. Laundry gets clean. Dryers don't burn clothes. Attendants are excellent. You can tell it's family owned and they care. Oh - side facing the sidewalk is all glass, so it's beautifully sunny, if we have sun. Easy parking, even on street cleaning days. Never crowded. They also have wash n fold. I've never used it. Based on how responsive the people here are and how neat and organized the finished laundry looks, I would bring my laundry here.

All new machines and loving, respectful and kind people running the show…read more What more can you ask for?! The rest of it ... nobody's perfect.

best experience at a laundromat i've had ever! it's so clean, cute, & so many choices of machines!…read morejoanne is so sweet & welcoming! it was my first time in the laundromat by myself without my sister since i'm not from here so i was keeping to myself but joanne started talking about what they offer there with me and they have detergent powder or liquid if you forgot it at home (which i did ) & other materials you would need to do your laundry! we also talked about our love for cute things lol! she is a fellow monchichi lover! so i will definitely go back when i come to visit & need to wash my clothes! ‍

I love it! Great prices and a couple of blocks from Lake Merritt! Clean. And lots of room. Nice…read moredecorations. Small parking lot but parking on the streets. I recommend it! Rating is an A.

My apartment building has terrible laundry machines so was very happy to find Grand Ave Launderette…read morevia Yelp. I just purchased a linen quilt and new sheets for the summer and wanted to give them a good wash so took them to GAL. Stopped by Friday morning and was greeted with friendly smiles and help opening the door. The owners sorted through my items and gave me an estimated price. They also offered me a discount because it was my first time there. The owner wanted to make sure I understood that the linen quilt may be wrinkly, and I was like, "I hope so!" Ha! We also discussed pick-up time. They noted they could get the items to me later that day, but I told them I might have a meeting and asked if I could pick up the next morning. They were very accommodating. Upon pick-up, all of my items were ready and packaged beautifully. I was so happy to have a freshly laundered bed without the headache. A quick note: the hours on Yelp are their typical hours, but they've adjusted them during the pandemic. Friday, they were open 9 AM- 3 PM.

Embarrassed at how long it has taken me to write this review since I have been utilizing their…read moreservices happily since November. Hands down this is the best business I have been to in a long time. The family who owns and runs this company are incredibly kind and caring, and I am so thankful to be able to come to this place and trust that my child's clothes and bedding are cleaned with the utmost care; they even package his little clothes neatly in paper. Oh, the joy it brings me to spend my money here!! Side note: I got locked out of my car one day, and the family made sure I was able to contact AAA. The father even looked out for me until they came. This is exactly what our community needs. Thank you, Grand Ave Launderette Family!

Twas about $1 more than laundromats around , including a $1 payment for a card no coin usage , and…read morecaused damage to some of our clothes .

I've been coming here to do my laundry in the afternoons, and I've always had an excellent…read moreexperience. The place is very clean, the machines work great, and everything is well organized. The staff is also friendly and attentive. I definitely recommend this laundromat.

I normally go to another spot on University but they were closed on Easter Sunday…read more Since it was still early, made me way on San Pablo and noticed this spot. Parked in front since I was unaware of rear parking. Arrived and only 1 other person washing. Noticed I had to download an app (another one to add to the list) and it was a breeze. I did observed an attendant who was busy with the shop vac cleaning out the dryer vents as well as doing loads of laundry. The area is maintained cleaned and no machines out of order. I did run into an issue and approached the lady who I observed cleaning. Catherine when asked her name reset the dryer since it went crazy after trying to add more time. She reset it and asked me how everything was going. Guess it was obvious it was my first time. Lol Highly recommend and great place.

Super clean, there are a lot of machines, even on a Sunday they're were lots open, the app is super…read moreuser friendly and lets you monitor time on multiple machines. It's great if you're running errands or taking a walk. Staff is friendly and keeps the place in great order. The neighborhood has a lot to offer as well. Win win win.

Parking lot in the back, free Amazon boxes by the lot…read moreTwo locations to organized and fold clothes Seatings inside and outside while you wait WiFi is available for free Vending machines for your forgetful items Lots of baskets to borrow Name, phone number and out of order signs to put up if you need help All in all, even though every visit it seems like 10 machines are down, no complaints here I still get clean laundry done, no issues no fuss

I accidently left my wash card with $20 on the machine came back 20 mins later and it was taken. I…read moreasked Claudia the attendant if one had been turned in...it was not. She contacted the owner he was able to cancel the stolen card and load $20 on my new card ...Claudia walked me thru the whole transaction she was professional and treated with respect. The customer service there is 100%. Hard to find these days. This laundry mat has great machines and the place is always clean and I can get in and out with load in just about an hour ....5 stars and 2 thumbs up from me... Michael Prince