Ask around in the boating community about the harbormaster here, and you will get a VERY wide range…read moreof responses...a hint that we may, in my opinion, be dealing with a bi-polar or sociopathic personality. On one hand, you will get raised eyebrows, shaking heads and warnings like: "she can be sweet and nice, always with a slightly bitter saccharin aftertaste, but pity the fool that gets on her bad side. Others will say she is wonderful, with no complaints. IOWs, in my opinion, she seems to have two faces, one for slip owners, and another for the renters who she tends to view as second hand citizens. Rather than viewing customer SERVICE as the staff's paramount responsibility, customer POLICING is the focus, and the very long list of stringent rules are SELECTIVELY enforced, seemingly with the focus being renters Diane does not like. For example: Look at the aerial view of the marina on Google Maps. I count 36 boats that extend 1-3 feet beyond the ends of the slip fingers, which is not allowed in the rules. But, if you're on her s-list, Diane will come out and measure your boat, reprimand you for the violation, and demand corrective actions, including moving to a longer, more expensive slip. The same violations all around the marina are ignored. Diane also finds it impossible to admit when she is wrong. She simply will not say it, and it has been my experience that she will bend and stretch the truth mercilessly in order avoid having to admit she's not right about something. AND, even worse, if you do dare to disagree with her on even the most minor topic, and prove her wrong, you will never escape being on her bad side, and will be subjected to condescending passive aggressive communication as long as you are there under her very large thumb. For example, if you disagree with her or complain about something, she will tell you that if you don't like it there, you can leave, as if every boat owner doesn't already know that. I have at least 10 emails from her ending with that passive aggressive, threatening comment. Hardly a message the owners of the many vacant, unrented slips, or owners trying to sell their slips, would want current renters in good standing, potential renters or buyers to hear. And, if she doesn't like you, and you disagree with her more times than she can tolerate, she will EVICT you without cause, no reason given, a pure act of spite by a person who seems "mad with power". Not everyone can handle a position of power with consistent grace and kindness.