Altoona Storage Kings…read more To begin: I only answered "maybe" to the question: If I would refer people because it looks like they just opened a new indoor storage unit option for which I rented the outdoor. The indoor may not have the same issues as what comes with renting a drive up outdoor that's somewhat surrounded by a small grassy like meadow. Additional Details to keep in mind: RENTAL DATES: 05/25-08/25 UNIT SIZE: 5 x 10 (smallest size offered I believe) STORAGE UNIT: F1 (located in the back section of the property along the edge) RENTAL REASONS: College Storage for the summer. I choose to rent from Altoona Storage Kings was because after doing an online search of other Storage Companies in the are their customer reviews weren't as bad (I honestly don't member remember reading any bad reviews and I liked that I could drive right up to the unit instead of parking and pushing those push carts since it was just my daughter and I doing all the packing and moving. ONLINE BOOKING: renting the unit was extremely easy, I did everything online. Creating the online account took only minutes and their site shows the sizes and model so you know exactly what you're selecting. Of course most of the front ones were all taken but again the lot isn't that large so the ones in the back isn't to far to drive to. Payments are set up to came out automatically. THE PROBLEM: Now the issue was during move in day for my daughter. We drove up to the storage unit and backed up the car (which is another reason I just this type of storage because it's easy to drive up to without having to get out and take carts to the units) when I got to our unit I notice there were a lot of spider webs on the gate but since it's outside didn't put to much thought since it is outside so when we opened it i immediately notice a spider egg sack attached to the back of the wall as well as spider webs in that corners of the unit. We started to remove some bins and placed them in the truck as soon as the was placed on its side we immediately started to see spiders coming out the side of the drawers. I grabbed the broom and dust Pan to try and wipe them off but when I looked inside the dust pan was an even bigger spider and this when we started to notice all the different spiders all over the unit and her things. We took the bin out the car and threw it the side and more spiders was crawling out of it. We were completed disgusted and grossed out. My daughter could not stop itching thinking she had spiders on her. The entire unit was infested with all types of spider breeds they were big, small, brown and black. Some I've never even seen before. So we immediately went to the store to buy bug spray and the foggers along with gloves paper towels and mask. So I went back and even though the fogger said 1 per rpm I through all 3 in there. While we waited I called the management office who said that they never received any complaints about spiders which was hard for me to believe since the units directly across from mine had more webs covering their door. So he told me he was going to call his Exterminator to see if he was in the area and call me right back for which he did within like 5min and told me he wasn't available and that "spiders don't really hang out together" which blew my mind because the spiders in my unit definitely didn't get that memo because they were more than hanging together they were partying!! So he asked me to send him pics and at this point we were back at the dorms trying to unpack her other things because there is a time limit given for moving in and this who process took 2hrs a way from us. So when we got back neither of us wanted to reopen the unit because there was a big black spider at the entrance for which it must of crawled out so I asked if he could just come see for himself which he agreed (I'm not sure why he didn't offer that solution during my first call it would of saved slot of time but moving on) he comes with another gentleman and I will admit they were extremely nice and arrived within 15min. When they opened the unit I showed the webs the sacs and they also seen a couple spiders still alive but they help take everything out which we was able to inspect to confirm no sacs or live ones was on her things. They joked about it which helped my daughter relax a little and that was it. It would have been nice if they would have offered some sort of refund for the cost of the items we had buy in order to fix the problem. Then a few days later I got a call from someone else asking if we moved out since the lock was gone which tells me this incident wasn't even reported/shared with their office. I thought I was getting a follow up apology call but NOPE have yet to receive anything from them. I guess as along as they have my money that's all they care about. Rent with caution!

Had a Call within 10 minutes of ordering the unit on the U-Haul site .. Very nice Man by the name…read moreof Anthony .....Love the fact you can back the truck inside the building and close the door while you are unloading .. they have everything you need to move the furniture free of charge . With large sliding doors and air conditioning ... The security cameras and numbered key fobs is comforting when your items are left unattended ...You wouldn't believe what we nicely fit in this small unit..:).. Very clean.. I've already recommended to a friend or two ...:)

Only business to respond. Very prompt. Very professional. Showed up with full team. All were very…read morefriendly and helpful. I would highly recommend this team.

I had a very mixed experience. In short, I strongly advise choosing someone else if you need…read morepacking done. But if you just need boxes loaded and unloaded, and you don't mind supervising them, they were courteous, willing to follow instructions, and available fast. Politeness/courtesy: 10/10. Loading the truck: 9/10. Packing: 1/10, terrible. (Company sent completely untrained packers, they'd never packed before. They were trying, but didn't even know to put paper fill on the bottom or top of boxes, they were putting glasses sideways with heavier dishes on top, the works. I ended up largely packing myself.) Unloading: 7/10. (Several boxes were marked "top only," but they put in the boxes any which way so the labels weren't visible, and started stacking some boxes on "top only" ones. However, once I mentioned it, they did follow my instructions from then on. I think they were just inexperienced.) Ease of scheduling/availability: 10/10. (They were available same day.) I will say, this was an urgent job, so I knew to have lower expectations. But it's going too far for the company to send out packers with zero training for the job.

I am giving them zero stars because I called them for a quote over a week ago, and NO ONE has…read morecalled back! Luckily I called another long distance company who was only too happy to have my business, and have been terrific! After my move is complete, I will post a review. Right now they have 5 stars!! If Welinski is too busy for a long distance move, they could at least have had the courtesy to let me know that rather than ignoring me!!

Worst movers EVER. I reserved FOUR men because I knew how much stuff I had, and I really didn't…read morewant to extend a local move (less than 10 miles away) over a 2-day period. Four men were confirmed. Three showed up--three of the slowest, rudest movers I have ever encountered. They broke furniture. They repeatedly left their sweaty beverage containers (it was summer) on my wooden furniture, leaving multiple rings behind. They took smoke breaks every 15 minutes. They left furniture ON THE PORCH. They parked the futon mattress in front of the refrigerator. They placed the futon frame on its side against a wall and put boxes in front of it . . . and put a leather chair on its side and piled boxes on top of it. Never EVER hire these jokers.

A very deserving thanks to Tim at North American for all your help in our recent move to Florida…read more As you know all moves are hectic, especially out of state. Your diligence and support made our move much more tolerable. Additionally, the crew that moved us was a hard working, polite, and conscientious group. In today's environment finding a combination of price, quality, honesty, and good service is rare.

This is by far the greatest moving experience we have ever had. They are prompt and courteous. They…read morewent that extra mile for us to ensure our items were delivered early upon our arrival to our new home. We did not have one single item damaged. We have moved frequently with the military and have NEVER had such an awesome move. Excellent!

We have utilized Skypoint for multiple projects. Skypoint is always on time, very helpful on the…read morejobsite and the lift plans skypoint supplie are unparalleled!!

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