Barry and his companions came out and pumped out our basement when the sewer backed up. They were…read morequick and friendly. It was a great experience. While we're looking into buying our pumps and augers in the event it would ever happen again, under the circumstances of not having those options--I'd highly recommend these guys!

A few years ago we were referred to this company by our local Service Master as our basement had…read moreflooded after days of heavy rain. The man who did the estimate was very knowledgeable, he talked fast, to the point and my impression was that he had been a salesman before. The clean up crew was very nice, personable and efficient. We did mention to the initial estimator that we wanted them to replace the carpet in the rec room and would pay the difference. The clean up crew came on two separate days and kept trying to clean the carpet saying per our insurance company they were to try and save the carpet. The overwhelming smell of mold from the carpet became unbearable and I demanded they remove the carpet. Getting charged for a couple of days of cleaning when we asked for it to be removed irritated me. The repairs went well till near the end. Apparently after having to remove the closet doors to replace the carpet we would have to pay a separate fee to have them put back on! Huh?! The toilet needed a new ring so they didn't reinstall it. After finding this out we went and bought the ring but now there would be a separate charge to fix it. When they did that it was sitting on shims a half inch off the floor. Again...Huh?! After discussing this it worked out that they did what they considered "extras" for no additional fee. DO NOT pick your carpet from the samples they offer!! Go to Lowes, pick a carpet and have them install it. The carpet constantly had small pieces coming up all over, and not just a little....a lot!! After complaining a couple times over a year's time they replaced it. It's now the second worst carpet I've ever had. Better to save yourself a lot of aggravation and skip this company all together.

Not only was their quote lower than any of the others I got, they were able to complete the sewer…read moreproject work within a few days of selecting them. They were prompt, polite, and kind. They left my basement in better condition than it was when they arrived, vacuumed the part of my living room they walked through (even though it was covered by canvas), and even helped me move my car. I can't say enough good things!

From the owner: With decades of experience and expertise, we're the team you can trust to preserve your basement…read moreand keep your home safe. Whether it's residential or commercial, new construction or an old property, foundation repair or waterproofing, we're here to protect your investments. From drainage repair to leak repair to drain installations, we have a variety of offerings to keep your basement secure. We value our clients as much as our work, so we approach every task with reliability and integrity. Stop water issues before they begin with our waterproofing services.

Typical Pittsburgh basement. Had some water damage in the basement after heavy storm. I called…read morearound and Jerry was very responsive and professional. A few of the other places wanted me to write a check quickly. It never felt like that with Jerry and his team. They arrived at the scheduled time, listened, and provided a reasonable estimate. I chose them because of that positive experience. They did the work, no surprises and provided some opinions about insurance coverage and working with my policy. Overall, a quality experience at a reasonable value. That is everything I want in a service.

From the owner: RestoPros of Pittsburgh is locally owned and operated, backed by the support of a Corporate team…read more Our goal is to help families and businesses (residential and commercial) recover from disastrous situations. Our certified team is ready to help. We specialize in the remediation of water, fire, smoke, and, mold damage, including storm aftermath. A fast response can minimize damage. You will get an immediate response from us day or night, 24/7/365. We proudly serve our community. Contact us today to request your free inspection.

quoted one amount for clean up and when I did not go with company after waiting two months with no…read morework done my bill went from approximate 300 to 900 for clean up work took 1 hour BEWARE

I have a newly built home and there was a smell coming from the basement bathroom that I could not…read morefigure out. I finally gave up and requested a plumber to come out and look at it. Holten came out and I explained what was going on with the basement bathroom. We walked around talking about different way to figure out what was causing the smell and he "I'm going to just walk around and check things out" within 1 minute he yelled out "found it". Under the sink in the bathroom and vent check valve was missing. The contractor plumber never installed it when the house was built 2 years ago. He said he could fix it right now and gave a very reasonable price. I said go ahead and within 30 minutes he had fixed a problem I had been dealing with for the last two years. He was very knowledgeable and even found a pipe that was not glued when he was installing the valve and fixed that as well I would highly recommend this business for their expertise and value for what they do. I added them in my phone as the first business to call for my plumbing needs.

Kaleb from 1-Tom-Plumber was absolutely fantastic. He was extremely knowledgeable and quickly…read morediagnosed that our water hammering issue was being caused by water pressure that was set far too low. He took the time to clearly explain what was happening and patiently answered all of our questions, which we really appreciated. It's clear he genuinely cares about helping customers understand the problem and the solution. If we ever have plumbing issues in the future, we will definitely be calling 1-Tom-Plumber again and asking specifically for Kaleb. Highly recommend!

I called to set up appointment to have my drain unclogged yesterday. Receptionist on phone got all…read moremy info. Stated someone will call you back within half hour and set up appointment. Never recieved a call. So I called again this morning talk again to different receptionist. She stated oh you have an appointment at 10am this morning. I was happy to hear this. She said someone will call you within one hour of coming to your home. It's now 2:30 still waiting for someone. I now call back and speak to receptionist she knows nothing. I asked to speak to someone who might know what's going on. She transfered me to Manager Robert. Silent as a mouse. He knows not a thing about appointments that he is in charge of. Offered nothing to fix my problem. The whole office needs retrained. Incompetent

Don't recommend any work at all. Had broken water line in wall of kitchen resulting in damage to my…read moreflooring. they came out fixed two lines and drainpipe under bathroom and charge over $1200.00 dollars. Field supervisor showed up took look at damage and said not to worry we will turn this damage done in kitchen and will start water restoration and get contractor here to repair wall in kitchen and flooring. it has been almost three weeks and no contractor after me giving them my deductible to do complete repairs. there restoration crew set up dehumidifier which malfunctioned and destroyed flooring where stove was by blowing water out back warping it. cut too much of wall out and never took out bad insulation in floor. We hired another contractor, so we had to pay another deductible and take out loan to get the job done they said they were going to do. new contractor explained that their work was insufficient and not even close to fix problem. two water and drain should have only cost 350.00 dollars, so i got took on that and flooring should have been all cut out of damaged material. Field supervisor really pulled a good one and feel he just ignored us and could care less what we went through with kitchen and laundry we couldn't use. There total bill was over $2.200. dollars for tearing hell out of my kitchen and not even close to finishing what hell they started. We went through hell living like this. Would not recommend them at all. I got cheated and ripped off.