Thee workers here are really knowledgeable and friendly! I love shopping here. Theey have been very…read morehelpful in fixing a few things around my house without me having to buy new equipment or power tools. They have a "repair bar" where you can bring your power tools or mower, etc... and they will diagnose it on the spot. Thomas was very helpful in getting my lawnmower issues resolved without me even bringing it in. I just had photos and described the issue. Tiffany helped me find a replacement part for my auger and now it works again. These folks know their stuff! Before going to Lowe's or Home Depot, try out your local Ace Hardware first! They don't have everything the big box stores may have but they have the home town feel and can always order it. The prices aren't outrageous either. Join the rewards program and get a $10 off purchase coupon on their app.

Needed some pool care essentials and swung by this Ace in Braselton--super glad I did! The store…read morewas spotless, and the team was welcoming and helpful. Found algae destroyer and other supplies with no hassle. Will be back!

I need to give Paul here at Ace Hardware 5 Stars for giving me the help I needed to resolve a…read moredilemma. The manufacturer from Amazon sent screws too short to mount my protection lens over my ALABAMA front plate. Paul quickly found the Metric 5 screws a half inch longer to give me the depth I needed to mount the lens. Ace is famous for having the "Helpful Hardware Folks". It's just nice to know they have people like Paul that lives up to the name. Thanks so much!

I called to talk to Wayne and he was unavailable.. I was told to come in Wayne would be there and…read morehe could plug my lawnmower tire.. I went up there. I couldn't get any service at all. Wayne said he didn't talk to me which I already knew that because I talked to someone else... the older told me to get my tire and bring it in. I him that I had back issues and I wasn't able to hardly move... I'm blind in one eye I'm and he chose not to help me.. he could have went to my car and grabbed my little tire out and took it to Wayne to plug acted like he was five years old and just couldn't do It.. Ace Hardware you can do better. I really do love you guys, but I don't like poor customer service... being handicapped, partially blind, and I have screws in my lower back. I was needing help that day... .. the man ride around the block from you took my tire checked it out pumped it up and sent me on my way... I'll give you a zero poor poor customer service... I come in there all the time... I do believe I need a an apology from the man with the mustache.. acting like he could not reach in my car and grabbed that little tire... thank you for nothing because that's exactly what I got nothing... 0000 I pray that you get better employees in there... because the ones you have are not good... I'm not blaming the girl. I'm blaming the man for not being a man and helping a woman out... so if you have any kind of disability stay away from Ace Hardware because they will not help you and they don't care it's all about the paycheck... do not go there. They will look at you like you're stupid and stand around looking at each other twiddle .. yes I'm angry because I've never been treated like that before.. I guess I should just stay with Home Depot.. thank you Ace Hardware in Buford, Georgia

I visited the store last Sunday looking for insect repellents for my outdoor space. John Paul…read morehappened to be stocking shelves and asked what I was looking for and what issues I was trying to solve. For the next 10 minutes, he patiently explained which products worked well, which ones were less effective, and provided several helpful recommendations based on my needs. He was knowledgeable, friendly, and genuinely interested in helping me find the right solution. The level of customer service John Paul provided was outstanding. Employees like John Paul make a real difference, and Home Depot is fortunate to have someone so dedicated to helping customers.

Taking my business to LOWES..Horrid experience. 30 minutes waiting for help. Nothing.read more

This TrueValue isn't huge but it's still one of the best hardware stores I've been to in a while!…read moreThey have a pretty decent selection plus very nice and actually knowledgeable people! Decent chance you can find whatever you're looking for online for a bit less but if you're like me and don't know exactly what you need but need it today then this is your place!

Extremely rude staff. They act like it is a special favor to help you, even though they are very,…read morevery expensive. Paying top dollar. Not recommended at all. Go to Lowe's or Home Depot instead.

First time here and I left truly impressed! I bought a few chicks and they went above and beyond…read moreto help me with what I needed. It's rare to get that kind of service anymore. I'll definitely be coming back, even if to just buy a random something I don't need :) they're THAT nice!

Tractor Supply has a little bit of everything. They have a good selection of hardware. Whether you…read moreare installing a new fence or repairing your lawn mower they have you covered. They have a large selection of pet food and supplies as well as food and supplies for your farm animals. This stuff at this location is always helpful whether you have a question about a product or you need to return an item. I've always had good customer service. I think every community needs a Tractor Supply.

The associates in Lowe's are clueless. I called to ask lumber a very simple question and before I…read morecould even ask he said "I am new, I don't know anything about lumber." "Is there anyone else I could speak to?" "No I'm the only one who works in here".

Absolutely one of the worst experiences I had with ANY store. I called to ask a simple question: If…read morethey offer installation services for a home refrigerator. However, upon being connected to customer service, I was simply asked to "hold on." Then as I sit there waiting for MORE THAN HALF A HOUR, something came up that required my attention for less than 3 minutes. Which, unfortunately is when the people finally answered. So instead of giving me a few minutes after hearing me say "give me like 30 seconds", they just immediately hung up on me. Way to go, Lowes.

For the love of God, do not rent a tool from this place. They rented me a broken tool, refused to…read moregive me a refund, and threatened me with collections for the balance of extra time it took me to wrestle the piece of crap back into my truck. Beware. Do not do it. Don't do it times a thousand. This experience was so frustrating that I will NEVER spend a dime at Home Depot again. NEVER. Big chains think they are too big to fail, but between the AI call center, and the almost confrontational customer service, I hope Home Depot collapses in on itself and is eaten by a competitor.

Customer service. Telephone communication is horrible. Delivery for large appliances is a nail…read morebiter, and getting the old appliance removed is another matter. I had to hire my plumber to actually install my new fridge. No wonder installation is free on some appliances.