I went to get new Highlander washed and I was totally upset and disappointed! Having been here…read morebefore got my new vehicle washed and based on the good service I once experienced 5 years ago, I departed the car wash. Once I got to my next location and got out I noticed the hood had little dry spots in many areas, I then inspected the entire car. This is a new vehicle with no paint issues at all. I immediately went back. Speaking to some young guy (James Rice) stating he was the manager-I really didn't want to see him, he politically explained procedure of going back thru ' when the issue is very eye catching--this place spotted my hood and top' and it wasn't this way prior to coming here. Once I at their request went thru again, another individual was obviously contacted ( Rob Hide ) manager, at the time of his arrival the vehicle had just came out and he to notice the spotted paint. I maintained my sanity and he was calm and polite 'more so than that young kid' ...they wiped and wiped even I assisted with areas they had neglected--but the problem was still there. This place has gotten progressively worst, below minimum quality of work since my last visit 5 years ago operating with just four people. Once going thru the wash you sit for unreasonable amount of time and snail maneuver to the very end. During such time wash shampoo and chemical had settled on my paint 'a brand new vehicle' that's the only possible logic. Now we go legal!!!! Photos don't lie. They don't deserve a rating!! Do not waste your time going to this place and if you do inspect your vehicle.

I'm not a huge fan of WetDog in terms of services rendered or customer service…read more They offer 3 tiers for the exterior only, and 3 tiers for their interior/exterior services. When I went today to have my car washed, I asked for the middle tier interior/exterior cleaning ($21). The receipt the guy gave me was for the bottom rung interior/exterior ($16). Okay, not a huge deal. My car isn't exactly new, so I'm not missing much by skipping the polish and wax. I'll keep the $5... Go inside, use the bathroom. It's gross. Don't bother. Make my way to the counter and pay. The ancient lady running the register is neither friendly nor efficient. But this is a car wash, I'll live without chipper smiles and chatty employees. I pay my $16 and go outside to enjoy the weather while I wait. The exterior looked better than my scratched up, dinged up car ever has! That's about the end of my praise. The back seat was still covered in lint and fuzz left behind by my daughter's coat. The front floors by the seats were hardly touched. And they don't touch trunks, so don't expect that done either. I didn't have time to have it redone, so they put me down for a free wash next time. Had to spend another $3 in quarters vacuuming my car out myself. Clearly by the other reviews, this is pretty common for them to half ass their jobs. Save your money.

Not one to ever leave a bad review, however my experience yesterday at 4:13PM was very…read moredisappointing. Went through the car wash and parked near the vacuums to get my car hand dried and tire shine placed on my tires, like the norm. It was then that I was told by a very nasty worker by the name of Mentheas or matteas, that they "were going home because they are closed". I stayed and explained to two kind female workers that I had just paid over $24 for a car wash and expected my car to be hand dried and tire shine placed on my tires. The man continued to talk about how they were closed and even told his coworkers not to provide the service for me. If they were closed, why take my money and let me go through the car wash and refuse to provided a service that is included with my car wash? Very poor customer service to tell a paying customer who visits weekly this.

I will say that I absolutely love this place. I go there all the time I have a package and I will…read morehonestly not normally go anywhere else. But I do have one point of contention which is that today I went at quarter to 4:00 when I know that they close at 4:00 on Sundays and they were closed. As in they wouldn't let any more cars through and that was a real bummer. Not happy with that one gander's!

Excellent Client Service! Excellent work Quality Great Team Best Body Shop around!…read moreWe are repeat clients and will continue as the need arrives

Mullikins is not only the best auto body shop in the area, they're the best overall business I've…read moredealt with in my life. every person I interacted with there was extremely polite and courteous. They were honest and fair. They finished work and made my vehicle look as though it had never even been damaged. Their team completed the work in just a few days and had me back on the road! I can't say enough wonderful things about Mullikins!

I have been getting my vehicles tinted for almost ten years here and he never fails to impress…read more Always on time and very reliable.

The Best place in Waldorf, Maryland. I've used them several times to tint my vehicles. Professional…read moreevery time. Even if I had to come back for a pop up bubble, they fixed it immediately. Trust me, you would not find another professional business like this. Thank you guys!!

Car looks fantastic - shiny and clean as a whistle. The man running the company is extremely…read morepolite and professional as well. Highly recommended. I only need to get a "deep clean" for my car once in a while, but when I do I will be using this company in the future. It's so convenient that they come to you, so I was able to have my car cleaned while I was at work and it took no time out of my life.

If I could a zero rating I would. Purchased a Groupon on June 22, 2021 for car detailing at the…read moreAberdeen location. I texted numerous times a week trying to get an appointment. Ended up driving to their shop after several weeks of no response. There were no cars being detailed at the shop and the person there was sitting in a chair. He told me that he gets a lot of texts and sometimes forgets to reply. We set up a appointment for Monday, which he subsequently cancelled. I was texting him three or more times a week to set up another appointment. After six/seven weeks I gave up. The lack of customer service is appalling. It is obvious that they don't care about getting new customers or retaining existing customers.

This place seems to be run by people that are completely and uncaringly oblivious of how things…read moreshould be done in a small town. Example: Huge advertisement about discount gas with carwash. NO FURTHER INSTRUCTIONS. I drive up to the car wash. Again, NO INSTRUCTIONS. Pay $10 and get the LOUSIEST WASH EVER done to my car. The car was still FILTHY when it was done waxing the dirt to my paint and drying it in. I park outside and tell the attendant I'd like to fill up and have just gont through their car wash. HE REFUSED, telling me I had to fill up first. Needless to say an argument ensued and I decided to leave before it got heated. I went elsewhere for my fuel and will not fill up here ever again until I see a sign that says "NEW MANAGEMENT" hanging outside.

The employees are great! Always trying to brighten your day with a quick conversation. They have a…read moreway better selection of candies, snacks, and sodas than the Shell/ High's about three buildings down on the other side of the road. Prices are usually about the same as any other gas stations would be. There are only two double-sided pumps (4 pumps total) plus two diesel pumps. Of course, there are air pumps, too. Limited parking with about 12 spots. There is a car wash, though. I have not gotten the chance to use it, for I find it a waste of money, but they have one! Nice station.

I don't typically write reviews, but I think this place needs one from me. One of the most…read moreimportant things a business should have is good customer service, and the person they sent out (GEICO dispatch) to change my flat was extremely unpleasant. He was so rude from the time I said "hello" when he called me to tell me he was outside. When he got to the area my home was in, he was in the wrong place, so I had to direct him by phone to the correct location. He acted like I was in the wrong because HE wasn't in the right place. So I got him to the right place and told him where my car would be. I said "it will be on your right. It's a black Toyota Camry. As I was walking up, I saw he had stopped in front of the wrong car. I told him that he was in front of a Corolla, not. Camry. Is it wrong for me to assume that a towing company representative should know cars? His attitude increase once again because of HIS mistake. The only good thing about this guy is that he was fast. It's the only reason for the additional star. When he was done, he never said anything to me about being finished. I'm glad I knew. But I said thank you and he completely ignored me. He didn't even look in my direction. Even after being rude to me the entire time he worked on my car, I tried to be the bigger person and stay nice, but it didn't work. Customer service is a huge deal for me, as I'm sure it is for other people. When your business lacks good customer service, it makes you not want to use them again. Get your people some training.

Called for tire change service. Driver pulled up, slowed down the pulled off. Stopped down the…read morestreet. I walked down to flag him down he pulled. They claim he took a pic of our location, but he never stopped in front of our home. I called dispatcher, he was very nasty saying we should called sooner. Horrible service. Will never use them again

besides the great reviews it's genuinely extremely overpriced here for the bad work they do they…read morecharged me big money for a two door wasn't a problem if the job was done well done, it wasn't my back window was extremely bubbly and both my doors were bubbly and peeling and even my windshield so basically my whole car was as if they had a new guy do it, I called the shop and they said i had a full warranty i show up they have some guy take my car in who looks extremely frustrated that he has to do the job as he's opening my car, they give me back my car windshield tint somewhat fixed still left a massive stripe in my tint around my mirror and back window is definitely bubbly the did fully replace my right side door though and the person who did it did a amazing job and it looks nothing like the rest of the car almost not sure if this was a training issue but it wasted tons of my time for nothing

Delightful place. Staff and owner extremely friendly and accommodating. My kid was asleep in the…read moreback car and they were very patient and kind. Even gave my son animal crackers while we waited and had a kids table with things for him to play with while we waited, which I've never seen in any car service place. Absolutely family friendly and I left happy from the kindness that was extended to me during my hour here. Plus my tints look great and with quality 3M film I hope they hold up. Bathroom was welcoming and clean too. Will update as necessary but definitely recommend this place. They add 3% fee for using cc which I wish they told me before paying, hence the 4 stars because I think it's fair to be up front about those charges but still happy overall!