Justin and his team were great to work with! From beginning to end and beyond. They were able to…read moreclose our home loan in a very short time frame and made it stress free. They walked us through every question we had and gave us well rounded advice - I felt like they cared about our total financial well being, not just selling the loan! Justin personally showed up on closing day with some of the most thoughtful gifts for every member of our family. Last but certainly not least (and this is the beyond part because I don't think many other lenders take the time to do this) they have set up strategic touchpoints post-close to discuss any questions WE have about our new home such as - setting up our new loan payments, tax exemptions, home remodel questions, and any thing else! We truly enjoyed working with Justin and his team. They are different in all the right ways. I would absolutely recommend and will certainly use them again in the future!

Justin & the Neo Home loan team are FANTASTIC! Our realtor recommended Justin to us when 1st…read morestarted thinking about buying a home, which started in early 2022. After an initial discussion, he helped guide us to what we'd need to do to prepare for our new home purchase and was so kind and knowledgeable. After deciding to terminate our contract on a new construction home for an existing home, Justin & his team jumped into action. Justin answered my call for assistance on a Saturday afternoon and within the hour had sent over figures for what we could expect on the home we were hoping to go under contract on. Justin & team gave us the knowledge & confidence we needed to move forward with a pre-qualification letter for our dream home and worked diligently over the weekend to set us up for success. Once under contract, the entire Neo Home Loans team was AMAZING! The communication was STELLAR, TIMELY and the Neo Home loan status updates kept us informed along the way. Justin & team helped us go from a contract to closing in 11 days! Who can do that.. Justin & the Neo Home Loans team can! We are so thankful our relator introduced us to Justin & the Neo Home Loan team and we look forward to working with the team to continue to manage our home and setup our family for financial success. Anyone we know who's in the market for a new home will be sent Justin & the Neo Home Loan teams information. Thank you from the bottom of our hearts! We appreciate you and everything you've done to support our dreams!

Mark and the team at Prime were fantastic throughout the homebuying process. My 2nd deal was a…read morecomplicated and long short sale and Mark was highly effective throughout the entire process. Easily reached, direct and clear communication, timely, accurate, and informative are all apt descriptions of my experience. Mark was able to take very aggressive timelines imposed by the sellers lenders and guide us to a fully funded closing in less than 30 days! Very impressed with the service and successful closure. Thanks Mark and Team!

Mark is truly the best of the best. He will shoot you straight and make sure you are fully informed…read morewhen you are making the largest (and most stressful) purchase of your life. If you are looking for a true advisor through the entire home buying process, Mark is your guy. He has tons of experience and an excellent team. I've called on hundreds of loan originators throughout my career in mortgage and no one compares to Mark Raskin. He is a wonderful human being who truly cares about his clients and does everything he can to get you the very best deal. I have worked in the mortgage industry for 15 years and have seen every type of loan originator there is. Mark sets himself apart with his service, experience, and expertise. I can count on one hand the loan originators I would recommend to my family and friends and Mark is number 1. If you are thinking about buying a home, call Mark. He will be helpful, he will be kind, and he will advise you every step of the way.

I had an expectational experience due to the care, professionalism, communication,…read more coordination, and kindness that I received from my loan officers Danelle and Zach. They are truly an asset your organization, every client that has the opportunity to work them should walk away with a similar sentiments. Amir is a top tier Production Manager, he ensured the processes were streamlined. I have been blessed to purchas three homes over my lifetime, this is my fourth and third state. I can say from my experience, they are an expectational company and phenomenal team; most of all, I appreciate their work ethic and great customer care. It is a very stressful process purchasing a home, it is essential to work with great people that are not only professional, but care about people and their goals. Danelle and Zack kept me abreast of each phase, the app was very informative, the technology was new to me. It was not available when purchasing my previous home, Zach and Danelle were just a call and text away to answer my call's and questions; which calmed my nerves, Again, I am thankful to have been paired with great loan officer, Zach and Danelle are truly exceptional people.

We used Kristin Sha Boyd. She knows her stuff. Finds the best interest rates and even better, she…read moreRETURNS calls and keeps customers informed. As a self employed person, I have experienced lengthy difficult redundant underwriting processes. Kristin kept us informed and made the process easy and effective. She did not ask for things twice. Closing (which she attended) occurred on time and we still liked her!

Gotta be honest. I'm torn on this one. And I honestly waited over three years to leave this review…read more I'm no longer angry but I'm still DEEPLY hurt and disappointed. Let me preface this by saying that I'm big on building relationships... in business, etc. I thought I had a good relationship with Marlin Kelly. He was a branch manager and I attempted to work with him on refinancing my home. Nice guy. Really nice guy... which is why I hate writing this review. Marlon is cool, laid back, and a huge car enthusiast. So we connected right away. When talking to him, he really made me feel like I had a friendly connection with him. I felt like it was going to be a good working experience. In terms of business, he has a way of making you feel comfortable. He makes you feel as if the refinancing process will not be a big deal and he's there for you. In fairness, he has helped me before and the process was great. It was a little irritating when I had to deal with some of his co-workers/ family members that kept reaching out for information that I already sent... but nonetheless, things got done. In my previous experience, I was about 85% satisfied. Somewhere between him and the title company, someone forgot to include my condo insurance in escrow. So the paperwork got processed and that part was never considered. Imagine my surprise when I got a letter that my insurance dropped me. But on the bright side, I discovered that it was cheaper if I paid the insurance myself. So that mistake turned out to be a bit of a blessing. So going into this last time I had to deal with Marlon, I was expecting a similar experience. Things started off great with the friendly small talk. Things got a little bumpy when his family members/ co-workers started asking for info that I already sent. I found myself forwarding and re-forwarding emails that were already sent. And I tried saying (in a nice way) I would stress in my replies: "Per XYZ date, I previously sent this.... Yada yada yada" Then we got into this period of time where days or even a week would go by before he would return my calls. He would always apologize and say that he was busy or dealing with other customers. But he assured me that everything was ok with my situation. To the point that he advised me not to worry about paying next month's mortgage (at the time) because the re-financing was going to go through. It was a for-sure thing. Then.... Silence... radio silence... I ended up paying next month's mortgage because I wasn't sure what was going on. Pretty much I didn't hear back from him. I ended up having to go through another company all together. Looking back, I'm extremely disappointed in how that situation went down. Had I not paid my mortgage, I can only speculate how that would have impacted my credit and overall standings with the finance company I had (or was trying to go to) at the time. To this day, we never spoke again. And I'm not interested... because likely he'll play the nice guy role, give me a bunch of BS, and I'll hang up with him... wanting to buy into the idea that it was all a huge misunderstanding. I sincerely hope it was a misunderstanding. I sincerely hope he's handling his business transactions a lot better today. I'll just say this, if you decide to work with him, be VERY weary if you're trying to reach him and not hearing back in a reasonable amount of time. Also, have a backup plan or a second point of contact- if he goes silent on you. From my point of view, there's no excuse to justify a finance manager stopping all communication when you're that deep in the re-finance process with him. And YES, I was actively trying to reach out to him. For clarity, this isn't me holding in the three years of anger. This was about MY finances and it's about YOUR finances where I finally decided that I needed to share my experience. Marlon: Nice guy. I'll likely speak if I saw him in public, but I'd keep the conversation to a minimum. In terms of business, I no longer have confidence in him

Bob Hanlon was exceptional in processing our loan application! He stayed on top of every detail and…read morekept us informed on every aspect. He is obviously very experienced and is the consummate professional! I will recommend him in a heartbeat. We are not new buyers so we do have others to compare him to! He will work for and with you!

We recently refinanced our mortgage with RPM Mortgage. Ubaldo "Skooter", Matt, Sarena, and team…read moredid a great job getting us a great rate and a quick closing. The whole process was smooth and the deal was competitive. Thanks again Ubaldo "Skooter", Matt, Sarena and the RPM Team.

Ubaldo was great! His team/staff was great! RPR was great! They got it done fast, efficient, and…read moreprovided me a great mortgage product with a competitive rates and affordable fees.

Kristin was so helpful with our loan process! She was constantly helping me keep track of which…read moredocuments I was missing and walked me through everything step-by-step. She was an integral reason for us getting our loan done in time for our short closing! I will definitely be working with them again in the future!

From the owner: Lender Lady TX specializes in personalized residential mortgage services, offering a full range of…read moreloan programs and expert guidance throughout the lending process. Led by Licensed Mortgage Professional Kristin Boyd, NMLS 957495 our mission is to simplify home financing through education, clear communication, and a customer‑first approach. With extensive experience in loan origination, processing, and mortgage strategy, we help clients confidently navigate purchases, refinances, and long‑term financial planning. Sponsored by Homeowners Financial Group NMLS 93718 Equal Opportunity Lender

I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Well I will be brief, I don't write reviews alot on loan officers but Brent and his team deserve a…read morespecial thanks from the James family. I have had more than 10 mortgages and this has been the best experience by far! They did not stop after closing...still in touch and lending a valued hand. Thank you and your team for exceptional service!