We purchased a home with an in-ground, vinyl lined pool and despite having had a pool inspector…read morecome take a look at things prior to closing, we discovered after the fact that the pool was losing (leaking) nearly an inch of water a day. It may not seem like a lot, but our water bill proved that refilling the pool to keep it at proper operating level for the skimmers/pump was expensive and not sustainable. We scheduled an appointment with TJ of Pool Leak Solutions and he came to our house along with a gentleman named Preston, both of whom were knowledgeable, informative and extremely thorough with their inspection. Their diagnostic testing checked both the plumbing and the vinyl liner to make sure they correctly identified and resolved the issue for us. Although I know their inspection involved much more than I can really recap, basically they were prepared with scuba gear to get in the pool (despite it being rather cold) and used a device to check the seals on all of the jets, lights and gaskets using a colored dye test. Then they pressure tested all of the plumbing to make sure the leak wasn't somewhere outside of the pool itself. They also used an electronic scanner of sorts to identify active water leaks as well as "weak" spots where the liner was becoming prone to a future leak. They were really thorough! The inspection/testing we scheduled was not only to identify the leaks but also to patch and repair them, I believe they included up to ten patches with their quoted price. We ended up having multiple small tears they patched in addition to a few of the weak spots they patched just to reinforce the liner in hopes of preventing future issues. Overall, the guys were friendly and willing to answer questions and educate us about what was going on while they were hard at work. Although nobody wants to have a pool leak to deal with, if you do I'd definitely recommend reaching out and letting Pool Leak Solutions solve your problems!

We own a 60 year old gunnite pool in Greenville which had never had repair work done. We became…read moreconcerned last summer as we watched the surface become chalky and dark places begin to show through. The folks at our pool supply place (Leslie) recommended two companies to talk with. The first company was polite but were too busy and when pressed for a ballpark number, it was astronomical. Next we put in a call to Pool Leak Solutions. The office manger took my information and I received a call back from the owner the same afternoon. He took the time to explain what was probably going on and offered two possible solutions. For a flat fee, a technician came out with scuba gear to do an in-depth underwater examination of the pool surface. Kevin, the owner, called me to talk through the issues, and decided he wanted to come see the pool for himself - again, with scuba gear. He explained fully what he found and talked through the process to make the necessary repairs. The final estimate - which was also the final price, was less than 1/2 the price given me by the first pool repair company I had spoken with. Delayed by weather throughout a rainy winter, Kevin and his team (Christy!) kept me informed of the schedule. When they started work, they always came exactly when they said they would, and did the work they told me they would be doing that day. It was a 4-5 day job, and the process, as well as the finished result was excellent. I have been very impressed with the integrity, honesty, and professionalism of Pool Leak Solutions. The pool looks fantastic. I highly recommend them. Below: The drained pool showing original damage as well as area repaired and prepped for epoxy paint. Then, the pool almost full of water after being repaired and the tile re-grouted.

Daniel did a great job servicing my pool. I tried a few different companies and he has shown to…read moretruly do the best work. Very kind and hard working man. Thank you Daniel.

I saw Daniel's phone number being shared on Facebook as a reference for a good pool guy. And…read moredecided to give them a call. Since I've been having issues with my pool equipment and keep in the water clean.. My existing and current Pool Company has been very unreliable and unresponsive. And I've been frustrated. Upon calling Daniel, he came out the next day. Fix the leak in my pool equipment, clean my filters, test of the water was in and out in a couple of hours and got my pool back up and running. Thank you Daniel. And I definitely recommend this company

If you want quality this is your company. Sadly my neighbor used another company and his concrete…read morehas cracks, dips and my pool is all we ever dreamed it would be. He isn't fast but you can't beat the quality.

Horrible customer service experience. Came out and gave three different quotes, was supposed to…read morestart a job for us and never showed up. Never called worst communication I've ever experienced. GO SOMEWHERE ELSE!!!

I talked to multiple services about putting leaf guards on our gutters. Nikky Cheek came highly…read morerecommended by the contractor who built our house. He also did some gutter work years ago on a previous lake house we owned in Fair Play, and we were pleased with that work, so this is the second engagement. I called and left a message. Nikky returned my call within an hour. He came out and looked the situation over the next day, and offered me a price per foot that was literally about 85% less than the last guy to come out. They set a date to do the work that was about a week out. They arrived exactly as scheduled and completed the work on time. They cleaned out my gutters and topped them with a nice leaf guard that my builder recommended. They cleaned up the gutter debris and left the place as they found it. I have some three story high gutters that they had to access from the roof, and they did so with no problems. Altogether they were prompt, courteous, a pleasure to work with, and they seem to be completely honest and trustworthy. My builder is quite strict concerning the people he recommends and he had Nikky Cheek do the gutters on his own home. He's done two houses for me. He saved me thousands on this last job. If I ever need work again, he will be the first guy I call.

Would NOT recommend this company. Their progress was extremely slow and they never completed the…read morework that they started. We ended up giving up on them and moving on to another contractor. Numerous excuses were given such as medical problems (back), family issues, didn't have necessary tools, 'Oh, we forgot', etc etc etc. Also, their communications skills were even more lacking. They do not return phone calls, emails or text. Majority of the time when attempting to contact the company via phone, their mailbox would be full. We recommend you saving yourself the headache and find a more trustworthy and efficient gutter contractor.

My experience started out well. Loved the granite countertops I chose. When they came to install…read morethem I noticed that they weren't cut to the specifications that the estimate template I discussed with him. When I pointed it out to Carlos the installer he said it was standard overhang which were longer than the original estimate. They corrected one of the overhangs but refused to correct the rest. Then Carlos was grinding / polishung the end of the granite and destroyed one of the new cabinet drawers. at first they denied doing it, then admitted doing it but weren't going to make it right and said that it was in my contract to expect damages to walls, cabinets etc. Then Lia told me they're not going to fix anything and I was on my own! I wouldn't recommend this company to anyone that expects quality work and customer service! 0 stars.

Another project done and very satisfied with the job very professional. I had a vision and they…read moredelivered.

It's not often you come across a business that's such a pleasure to deal with, but this one really…read morestands out. We're new to Anderson and so happy we stopped in. From start to finish, Genny was kind, helpful, and truly cared about making sure we were happy with our carpet purchase. She made the entire process easy and stress-free. Great customer service and quality product. The installers were professional and efficient. Next project will be our wood floors and we definitely will be back. We couldn't be more pleased!

The fact that MICHAEL came here and said ONE thing to me and ANOTHER to my rent company don't sit…read moreright with me at all. I DO NOT APPRECIATE MICHAEL coming to my home and telling me that he would send his workers out one day next week in advance when he submit the report to my rent company. He said , he would tell me one day in advance so I could move my furniture where he could pull up the carpet , he also stated , his guys would move my bed. I walked him over SEVERAL weak spots in the floor and if he FELT LIKE HE DID'NT WANT TO DO THE WORK OR THERE WERE NO WEAK SPOTS THEN HE SHOULD'VE SAID THAT!!! Another fact is I called TWICE and left a voicemail on Michael phone and there has not been a call back to me! However , I will be leaving a review most definitely!! I Do NOT appreciate this encounter at all.

We have a rental property, but live out of state. Managing all the various components can be really…read moretricky if you don't have reliable businesses. We are so incredibly grateful for finding and securing service with Palmetto Pool and Spa. Renters can be very hard on things and they track in lots of dirt. Our spa is a few feet away from the edge of a lake so we know that our guests go straight from the lake to the spa without bothering to rinse off. Things can get pretty bad without constant oversight and a gross spa will translate to bad reviews. On top of these concerns, we have had many issues with our spa's power shutting off entirely and the water failing to heat and jets not working. Our spa needed maintenance and while that was being done, Robby and his team would drop by outside of the normal schedule to rebalance the water that had been stagnant for way too long. Palmetto was super understanding and so patient and willing to take care of us during this time and shielded our renters from unmet expectations. I'm so happy to report that in a rental that is booked solid every single weekend, we have never received a negative review in regards to the spa. Robby and his team communicate clearly and frequently and text me pictures so that I can see how beautiful and clean everything looks. I have confidence in their work which is so incredibly valuable as an out-or-state rental property owner who desires the best for my guests.