First of all, I am not an owner of an in-ground pool...I am reviewing their testing and recommendations. I have a 16' Intex - above ground - that I purchased at Academy. This is the first summer I have had clear water from May until August...and it's all because of the people at Anchor pools. I had been going to another pool place for water testing and it NEVER worked. I put so much money into chemicals and my water stayed cloudy, murky and all. Last summer, around end of July (2018) I started going to Anchor. They helped me clear it to a point, but then they helped me close my pool in late August. I didn't want to take it down, so they told me each little detail to do. This spring (mid-May 2019) I decided to take off the cover and start in with the work ahead. I took a sample to them, they tested it, told me what to do...and in 1-2 weeks my pool was ready for swimming and it has been that way ALL SUMMER!!! They gave me the chemical levels to make sure my water was right on target. My dog even swims in the pool with me and no cloudiness!! I used some of their products and also used HTH from Walmart. Either works, but it doesn't if you don't have knowledgeable people to help you. read more

Used this company for years but recent service was incomplete and not as expected so we will no longer use their services.

The offer a free water testing and every time you go up there something with your water is off and they always say you need a chemical that you don't have i have spent well over 500 dollars in the past two to three months bc of them always saying this. Then I said something about it and the other lady was like well I don't even know why so and so sold you this you don't even need it or that much of it. Very unprofessional and don't know what they are doing. read more

Called and spoke with Matt about a pool vacuum. He explained what I needed and priced it to me. When I went by the ladies in the store were very helpful and explained everything again. Their store has everything you need for a fun and safe pool/spa experience. I like to shop local as much as possible and I'll definitely be going back. read more

I have a pool and hot tub at my home and have used Anchor Pools several times for purchasing chemicals. There storefront may not be much to look at, but once you go inside, they have it all and have great customer service to boot. Conveniently located and great service, 5 stars! read more

We Started using Anchor Pools in Easley SC close to the end of summer 2017. We had been using another company. We bought a new liner From Anchor Pools in March 2018. Paid over $3700.00. That was install and foam board. They Talked us into using the new Baquacil Pool Chemical. So we did and should have did reviews but didn't just went on there word. We added the first set of chemicals, took water sample to them week later pool needed more Baquacial. At this time we was having algae form in pool and talked to them about it. They told us we needed to call water company, and we did there was nothing wrong there, but Anchor Pools still said had to be something with the water. I spent 100.00 more on what we need but didn't add the stuff as they wanted us to. I waited until I got some of the Algae vacuumed out then was going to. This was all in 2nd week of new liner and first chemicals being added. We started noticing water looked cloudy so I took water sample and the told me I had added something they didn't tell me to witch messed it up. So I paid another 172.00 for stuff to change it back over to chlorine. I get home and pool is as green as grass. We also noticed our water is not filtering the way it should. You cant see nothing but bubbles coming from returns. We have called and called begging them to get someone to come look at it, and nothing. They keep saying we not doing what they say to. Ok why keep putting chemicals in if the water is not flowing to move it through out the pool or having to backwash so much to keep pressure down. To me that's wasting the chemicals if your always backwashing. We don't have a lot of money and sure not gone keep sending it down the ditch line from backwashing the pool. Today is 5/8/18 we called and asked once again could they get someone to out to see what was going on. They said it would be 95.00 for the first hour 60.00 per every hour after that. We would also be charged 25.00 trip charge plus parts if something had to be fixed. When they came to install liner you would think they would make sure everything is working before and after the water is replaced back. We will not do any more business with them. I will not recommend them to anyone. 3700.00 later and now we are left looking for someone to get pool up and running and clean it because its grass green read more

I would not recommend this company to anyone. We had an in ground pool put in this summer and the craftsmanship is terrible!! They subcontract out some of their work but the one time it was supervised-the guy was "new in the field" and said he was just there to take measurements. The concrete around the deck is crooked. They messed up the grading in our yard, creating a drainage problem which we are now going to have to pay an unexpected expense to alleviate the problem. The pool was supposed to be 3 ft in the shallow end, but it's 3'8" from bottom to top of water (does not include tile and deck above). They said it would take 6-8 weeks and started June 8th-we still haven't been told that it's ok to swim in the pool (chemicals, pump function ok, etc) so we haven't. They are quick to sell a product but don't stand behind the work-we were told on a number of things "that can't be fixed now". It's been a miserable experience and I'm saddened to not have my "dream pool". read more