Don't go there unless you're looking for driver side washed only. They are ripping people off…read moretaking money for whole car washed and right side brushes are broken. Further more, their response was to come back and go thru a broken machine again? Horrible customer service on top of terrible wash jobs by broken equipment.

Not disclosing their carwash is broken before paying when oinly the left side brushes are working…read moreis highway robbery. Then they call you a liar for pointing it out, telling me it was impossible. The brushes on the right are not operating. It washes only the left side. Good news is it'll be fixed in 2-3 days, while you have to go elsewhere to get right side clean. And customer service is atrocious at best. Amershine owners are crooks and robbing people for the next 2-3 days, at least.

I normally don't vent publicly, but as a business owner myself, I believe in resolving issues…read morequickly and fairly. Unfortunately, my recent experience with Tommy's Car Wash on Hwy 165 in Monroe left me no choice but to speak up. I've been a loyal, paying member for roughly 7-8 months, possibly close to a year. I drive a practically brand-new vehicle, and one day after going through their wash, the rear windshield wiper blade and cap came off, bending the blade holder so it no longer functioned properly. I immediately reported the damage to management and requested original replacement parts. Their first response was, "We can't do OEM parts -- we'd have to order from Amazon." I declined and was told I could handle the repair myself and bring back the receipt for reimbursement. Since Monroe doesn't have a dealership for my type of vehicle, I drove 1 hour and 45 minutes to Jackson, MS, had it repaired at the dealership, and returned with my paid receipt. I expected a straightforward process. Instead, I was told the district manager needed to "look into it." Days later, when I came back expecting reimbursement, I was met with more delays and excuses. After months of loyalty, this has been both disheartening and disappointing. I have canceled my membership and will be contacting corporate to share my frustration with how this was handled. #upsetcustomer #tommyscarwash #monroe

I have a monthly pass for "The Works"... I chose Tommy's because they have a location in Monroe & W…read moreMonroe, Louisiana (where my family lives), and a couple in the Dallas area/Ft. Worth Metroplex whete I work (1 in Euless & 2 in Denton Park hat I know of)... So no matter where I'm at, if I need my truck washed; I can make it happen... To top it all off, if you purchase the monthly plan, you can use a Tommy's car wash multiple times in 1 day (whereas, others only allow a single wash per day)... Which is horrible, especially if you're vehicle is more than just a standard dirty... I left Tommy's for 1 month & never again.., Just wish they had the bug was stations with brushes to use before going through the entrance...

Best car wash in town & quick oil changes! I recommend Car Wash West to all family and friends.read more

Car Wash West did a wonderful job! The staff was incredibly friendly, the service was fast, and my…read moretruck looks absolutely beautiful. Everything was done with care and attention to detail. I was in and out quickly, and the results exceeded my expectations. I will definitely be coming back and highly recommend them to anyone looking for great service and a great wash!

They started off well, but the service has gone down over the years. Everything from botched…read moreinspection stickers to failing to put all the car parts back in place (which ultimately caused me to get a new car).

They don't deserve no stars they are rude when I calls back with concerns about the dirt that was…read moreon the car before and after the service stating "I sorry you're upset but you should have looked at it before leaving. Lady it had not been 10 after driving off. She was not using that time prior to me paying 40$ for a rip off! I do not recommend this establishment to clean a bicycle

Love the car wash pass with unlimited washes!! This place is well kept. Friendly people, great…read moreprice,

After leaving West Monroe Take 5 and driving to Kentucky I realized something dragging under my…read morecar. My 2023 VW Atlas is quite low to the ground and that's probably why I didn't notice it sooner. After putting it on a lift, I realized that only 3 fasteners were left of the 14 originally. I'm now sure if they simply didn't reinstall them or left them loose, any way I hold this business responsible. I would have spoke directly to them however they won't answer and corporate customer service won't call back. After the $140 oil change now I've gotta buy a $160 part (plus screws) to replace the piece that drug on the highway for hundreds of miles. If Take 5 sees this and wants to pay for the repairs, I'll gladly remove this review.