yelp forces at least one star. if I could post with no stars, I would…read more I am finding the opposite of good customer service. When the business first opened, they were very helpful and prompt. For the last two years, we have called for 4 different jobs. Each time we were put off for AT LEAST a week. One time it was over two weeks. Today Jim hung up on my husband. Never calling them again.

Have used Pop's Repair for HVAC, appliances and plumbing. Highly recommend. Great to work with one…read morecompany that can provide all the services. Both their response time and quality of work are great.

Never respond to calls! I have taken them off my call list. I guess at some point they must've been…read moregood, but for some reason like I said, they never respond to the calls or messages left.

I've called them at random times for the past 6 days and they won't answer their phone I don't know…read morewhat's changed . they used to be very consistent I just drove by the house and saw four lettered work vans/ trucks sitting in the driveway.... guys o know we all get slammed but come on'. Guess u gotta be tight or live close..who knows..gotta go elsewhere sorry.

I used him a few times to fix my washer and dryer and found him to be very competent but this…read moresummer he just stopped returning phone calls. We have a rental and need someone that communicates and returns calls. If you need work done right away, a workman that answers calls and responds in a timely manner then don't call Willis Creef.

Horrible. They were scheduled two weeks in advance to fix our washing machine. We get a call at 5…read morepm the day they were supposed to show up (after not showing or letting us know there was a delay) to say it was unacceptable for them to show up this late and they couldn't reschedule us for another week in a half. This obviously prompted a heated discussion as their service (or complete lack of) and attitude were completely unacceptable, like it was my fault for expecting them to provide the service they were hired to do.