Always received my items and if i didnt they sent me a new item with the sig on it and yes theyre certified, sometimes the color you request can be wrong but they literally tell you this can and will happen before you buy , more then likely you will get what you want or ask for, great people that sometimes make mistakes we are human after all. Lots of negative reviews for a great place to buy authenticated signed pops prints and toys like machetes and chain saws from your favorite scary movie or uncle Eddie's robe or moose cup read more

Don't waste your time. I sent in my movie poster for a private signing, ensuring it arrived on time. However, they failed to get it signed and returned it to me without any explanation. To make matters worse, I reached out via email to inquire about the situation and received no response. Overall, my experience has been incredibly frustrating, and I feel let down by their lack of communication and professionalism. Save yourself the hassle and look elsewhere. read more

Ordered 2 signed items for a UK delivery. Received an email to say 1 item was being refunded, no reason or warning. Emailed for a reason, received a rude, Kurt reply from Brittney (the person I was told to contact) Then heard nothing. Had to chase and was again rudely/abruptly told it was out of stock. There were similar items at the same price I would of accepted, not even offered. Did not receive a refund on my extra Tax or P&P. Asked for a response, received nothing. Sent a complaint and asked to escalate, received nothing back. Awful customer service and they have not refunded me the correct amount. Avoid! read more

If I could give zero stars I would unfortunately 1 star is llthe lowest I could pick. This site is the worse at communicating. I ordered a signed funko pop back on October 6th and still haven't gotten any information. I bave emailed 5 times and when I finally got a reply I was told on November 25th "Hello, we are offline at this time. Please send any info that will help us to best assist you. We'll respond as soon as we can via the contact information you provided." And then on December 6th I was told "Thank you for reaching out! Let me coordinate with the warehouse team to check the status of your item. I'll get back to you with updates soon." Next thing I know it says the chat has been disabled so I emailed again the same day and again back to no responses. This signed funko was suppose to be a gift. I really just want my money back it would be different if there was some type of communication but there isn't and its very unprofessional. I won't ever order from this site again. It's a waste of my money. This is just ridiculous read more

OC Celebrity Marketing - Marketing Near Me - Franklin, Tennessee

Very disappointedwith this company. Overpriced with horrible customer service. Avoid. They sell far over retai. Very greedy with zero customer loyalty. ​ read more

Do not order from them. If you want to risk your hard earned money but other than that just don't. My item arrived damaged and I tried to submit multiple claims with them and they just stop contacting back. They supposably do returns and/or exchanges with damaged products but that's not the case. read more

I did finally receive a response to my emails (over a month after placing my order). Threatening to call my credit card company to report fraud and get my money back seemed to work. The signed poster arrived soon after that, but the quality isn't the best. Lesson learned for me. I won't be giving them my business again. read more

Terrible. Do not deal with this company, they are basically scammers with hidden charges they don't tell you about and just don't ship your item until you pay them read more

Been a autograph collector for over 35 years. These guys are frauds. They sell fake autographs for cheap and take advantage of people who know or are new to the hobby. Don't buy anything with their certificate of authenticity. read more

TOTAL FRAUD !!!! STAY AWAY !!!! I made an order on March 2024... Then, after MANY, MANY follow up with the Company, I was told, on November 2024 that the signing was canceled... So, I asked for a full refund... and then, here's the many messages I received from OC Celebrity : -Let me follow up, as I have already escalated the concern and requested a refund for you. -Let me double-check and follow up on the refund request for you. -Could you please provide your order number again so I can check the status of your request? Thanks! -I will forward your request to the appropriate department. Thank you! Finally... They NEVER refund my order !!!! In February 2025 I had to fill a claim with the Credit Card Company to get a refund (as a fraudulent transaction)... STAY AWAY from this company... or you'll lose your money :( read more

This companh had the worst customer service for any business I ever dealt with. They bent my photo, blamed it on the USP, contacted me 2 months after they bent it, didn't give me a refund and never responded to my emails. They are the absolute worst. STAY AWAY!!!! read more

I've never ever had a problem with OC Celebrity. although I will admit their CS response to emails is poor, the products and signatures have all been authentic. I've never had a problem with authenticity once. I'm not sure what people are referring to but it just doesnt make sense. If people are referring to Tim curry and preorders, one must understand that he is a sick man and sometimes things need to be rearranged to meet the needs of their client. anyway that's my two cents. I love the company and have met/attended multiple of their signings in person at steel city con. read more

Complete fraud company. Mailed them a very expensive artist proof poster. Had it signed by three actors (one of which passed away right after the signing), and all of a sudden my item is lost. 9 months go by and the company has completely stopped answering me. No item and no refund. Contacting local authorities currently to see if they can help. STAY AWAY from this scam company. No phone numbers either. They refuse to give out numbers too. Fraud fraud fraud. read more

I sent in a painting to have Ian McKellen sign and received it back in about a month. I also ordered an item from the site and it came a bit quicker. read more

absolutely terrible scam of a company. after waiting 11 months, they finally gave me a time for the meeting. then after 12 minutes of waiting they said I hadn't paid for it. I had sent screenshots of the receipt every month for 11 months trying to get this done. they have ZERO customer service and are busy an awful organization. we wanted to meet Tim, but we didn't soley because of their incompetence. Avoid at all costs! They offer nothing except stolen funds. read more

I pre-ordered something for a signing that took place in early October. It wasn't given a tracking number till late November. Still, it wasn't shipped. My hope was that it would be here by Christmas. As of right now, it's only a week away and it hasn't even been shipped. This company has made this Christmas a nightmare, and they say they're looking into it but it doesn't seem like it. Do not use this company. My first try will be my last. read more

I ordered 5 Jeff Bergman signed photos of the looney tunes very nice photos and very fast shipping this is a great company and I've ordered Tim curry signed photos in the past too read more

TERRIBLE!!!!! I preordered a signature from dick van Dyke and after months, and excuse after excuse, I never received my signature. They claimed that GalaxyCon had "misplaced" 90 autographs and mine was one. TERRIBLE response time, if they replied at all. I ended up having to file a PayPal claim to get my money back, because there seems to be only one person that answers any communication and she went on vacation as my PayPal order came to the point where I wouldn't be able to file a claim anymore and lose over $125. DO NOT EVEN TRY. read more

I only give them a 1 because you cannot rate them a zero, which they are! DO NOT send money or pops to this company, THEY WILL RIP YOU OFF! Sent them a Pee Wee Herman Funko pop to be signed. Unfortunately Paul passed away and I understand the family needed some time, so was patient. In September 2023 was told during a live stream on Whatnot.com that the company had all items and would be doing returns and refunds. On November 29, 2023 Brittany sent the following email: We have received Paul's orders back from CA and will begin processing those refunds and shipping back send in items starting next week. Thank You, Brittney Web: https://www.occelebritymarketing.com Email: Brittney@occelebritymarketing.com When questioned where the returns were on December 25, 2023 Brittany replied with the following: We will start sending back Paul Reubens Send in's after the Holidays. Thank You, Brittney Web: https://www.occelebritymarketing.com/] Email: Brittney@occelebritymarketing.com When questioned on January 10 on livestream on whatnot.com the excuse then became all items would be returned at the end of January. This company is a FRAUD. They continually lie, have no phone number listed, highly suspicious, and when you question them they ignore you. DO NOT DEAL WITH THIS COMPANY, THEY WILL STEAL FROM YOU! They are frauds and thieves and are the most unprofessional company I have ever dealt with in my life. read more

Been waiting a month and a half for a 8x10 to be shipped. Very slow to respond and generally ignores all messages. Avoid doing any business with them at all. read more

Fraudulent. Paid for an autographed photo. Got an empty envelope. They talk in circles in emails (3 different employees) and wont allow me to speak to a human. They shared a photo of the envelope on my porch. I sent them a photo of the empty envelope. No help. They do not care. read more

AVOID THIS COMPANY!! This hasn't been just my experience, but literally hundreds of others as well. Personally, I've worked with this company 3 different times, all with similar outcomes. First time was for a private signing. I shipped my 11x17 poster to them in a flat mailer with extra protection to keep it flat and from being bent. After the signing, they returned my item back rolled, in a cheap tube with no padding. Of course, one entire side was damaged. I reached out, and they said what happens during shipping isn't their fault. 2nd time, I took part in a signing using one of their items. I saw the cutoff was the end of September and I asked if this would be completed before Christmas as I was hoping to give it as a gift and was told it would be done "well before". A few weeks before the holidays, I reached out and after a couple weeks, I was told that the first celebrity they were going to have sign took a month long vacation and they weren't able to get them on it. I responded with, "Then why not send it to the second person?" and after a couple weeks, they responded with," we don't do it that way." Needless to say, it didn't arrive in time for Christmas. The entire signing didn't get completed until mid-April. And once again, this also arrived poorly packaged and damaged. 3rd time has to be better, right? Wrong. But one of their pieces from their store. An already signed and authenticated piece that's already completed. All they need to do is grab it, pack it and ship it. It took over a month before they shipped it. And of course, let's say it all together, "It arrived damaged". I would share this if a hadn't seen the messages myself. They had arranged a signing with the late Paul Reubens. Apparently it was completed a few days before he passed away. They posted about his passing on Facebook. A few people asked if the signing had been completed before he passed, and Lance proceeded to berate them, then announced that anyone asking about the signing would have their order canceled and their money refunded. And if it was an item sent in, they would remove the autograph from their item, return it and refund the payment. On their Facebook page, any complaints get removed and the person is blocked from their page. read more

Absolute worst customer service I've ever come across in my 50 years on this earth. Half the items they sent me were damaged or had the wrong certificate authenticity on them and they just ignore every message you send them and there's nothing you can do . Do not buy from this company I repeat do not if you have anything wrong with your item you will get no customer service whatsoever. I believe the girls name is Tiffany who runs their customer service and she may be the laziest human being on the face of the Earth. I have messaged her probably 30 times over the last year and the one or two times she said she was going to look into it she never got back to me and ignored every message after it even after I sent her photos of the damaged items . Buyer beware read more

Horrible! I just read someone else got ripped off on a Dick Van Dyke autograph. I got a few responses from Brittney claiming Galaxycon didn't send all the stuff read more

I REALLY hate to complain about anyone or any company, but I wanted to share this experience so others don't get ripped off or disappointed...Bought several items from https://www.facebook.com/OCcelebritymarketing and had no problem, UNTIL I sent in a Christina Applegate POP figure for an upcoming signing in February 2022. I have been trying to get information about the order for quite some time. Originally, my Funko POP was somehow overlooked when Ms Applegate did her signing. I was told that a signing with her would be rescheduled. Since then, I have to repeatedly try to make contact to try and get an update. The last I heard from them, the POP had been signed and they were waiting for Beckett to authenticate it. This was communicated to me on December 5, 2022 via Facebook Messenger. I still haven't heard a thing and I have inquired twice with absolutely no response. To say that I am frustrated is an understatement. I have tried sending emails (to Brittney, their only source of contact) to no avail and if you leave a message on their Facebook Messenger, they refer you to Brittney! If my item is signed, when will I receive it? If it hasn't been signed at this point, please return my item and refund my money. Either way, I would like a response. I believe I have been more than patient, however, communication would be helpful. The lack of communication on their part is less than desirable. I will never do business with them again and I hope no one else has this terrible experience with this company. There are good, reputable autograph signing companies out there; OC CELEBRITY MARKETING LLC IS NOT ONE OF THEM! User's recommendation: There are really good, reputable autograph signing companies out there. Do not use OC Celebrity! read more

This company is either a scam or a poorly run business not worthy of your hard earned money!!! I ordered an in-stock autographed photo of a celebrity in February of 2023. After not receiving my order or even a status update, I sent multiple emails which were never responded to. Finally after three months and numerous emails, I received a response from "Brittney" apologizing for the lack of communication stating that sometimes emails just "get lost in the inbox." I requested a refund to which they replied "We don't refund pre-order sales." After informing Brittney that my order was of an in-stock item, Brittney said they would contact the warehouse and have my order shipped out immediately. Needless to say it is now late June and I have yet to receive my order or a status update. Trying to find a phone number for the company is impossible. The only contact information is for "Brittney" who rarely replies to emails. Spend your money elsewhere!!! read more

I have placed many orders for autographs from OC. A few Tim Curry (send in) autographs and many mystery boxes. It appears many signings are delayed repeatedly leading to negative experiences for some buyers. But I am confident OC Celebrity Marketing fulfills all order and does NOT "scam" it's customers. Thank you for everything. read more

I ordered two autographs from Tim Curry in 10/8/23 and recieved one later on October. Weeks went by and the other autograph didn't get a tracking number so I reach out to the seller to see what is going on and they told me they believed it was signed and waiting to recieve it to ship. Weeks go by still nothing. Then early December I reach out again and they told me then that it would be singed on 12/16/23. Still to this it has not been recieved I reached out multiple times nothing since then. I left a review telling my experience and a link to yelps reviews and was blocked. I have not gotten a refund either and at this point I love out of a signature and $130. So please do not buy from this seller. read more