David was very detailed and thorough tuning our piano. He's honest & the price's quite reasonable…read more We will definitely call him again for our next tuning.

I am truly unhappy and very disappointed to say the least! I trusted David Hong with repairing my…read morepiano and this is the end result. I should have went with my gut feeling when he did not show me any proof of previous work on repairs that he's done. There are tons of black spray paint specs all over my keys. The repair was NOT sanded smoothly prior to paint as you can see in my photos. The top part is still a dent but painted over. This is not results of a professional. I will have to find someone else to clean up his mess! I would not recommend him to anyone and surprised at the review he has.

Ruben's service was first class for a reasonable price…read more He showed up on time with a great truck and a good assistant. He accommodated my special requests. He was very careful with my stuff. He was patient as we decided the exact location of the piano to the inch.

Ruben was extremely professional they moved my piano up two flights of stairs with out a sing…read morescratch or ding amazing the most professional movers I have ever witnessed 100% recommend he came out the very next day called him the night before pricing was incredible will be using to move my other piano to my studio thanks so much Ruben you been professional and so nice to work with and quick!!! Thanks soo much

I had James tune my grand piano over the weekend. Once James finished with his diagnosis, he gave…read moreme a thorough explanation of the condition it was in and he even showed me how he figured out the state of the piano's pitch through the tools he used. So, I knew he was giving me an honest assessment. My piano hadn't been tuned or played in 16 years so he really made sure to take his time to make sure it was done right. After he was done he waited for me to play it so I could really be confident that my piano's sound was to my liking, and it was! I'm very pleased and will be going with him to tune my piano for now on.

From the owner: Orange County's Premier Piano Tuner. $175 for first time tunings OR $250 for pitch-raises,…read moredepending on what your piano needs and an initial assessment.

I was looking for a used Yamaha U3 for our desert home in Rancho Mirage, but the logistics felt…read moreoverwhelming. With the distance and the variability in quality between instruments, I wasn't sure how I could realistically try multiple pianos without driving all over Southern California. Fortunately, Kim's Piano made the process incredibly easy. They have a huge inventory of Yamaha pianos, and I worked with Steve Rivera, who was responsive, knowledgeable, and very fair throughout. He helped me narrow down several strong options over email before I made the trip to their Stanton warehouse. When I finally went in, I brought along a piano technician to evaluate the instrument I selected. He was also impressed with both the quality of the piano and the breadth of their inventory. I ended up purchasing a 1971 Yamaha U3 that plays and looks like new. I couldn't be happier with the quality, value, and overall experience. Steve was patient and helpful every step of the way. I highly recommend Kim's Piano to anyone looking for a high-quality instrument at a fair price, backed by excellent service.

I had the best time purchasing my Yamaha upright piano here! Peter and Remington made the whole…read moreexperience absolutely flawless. The prices were completely reasonable for the top quality of the instruments they are selling. It's also been wonderful to watch my young children explore and enjoy playing music because of it being in the house. Plus, the delivery went perfectly, and the free tuning shortly after was a perfect cherry on top. I couldn't be happier and highly recommend them!

Summary - I am a business executive living in Newport Beach…read morewith my wife and children. I manage a $70 million dollar Southern California business, where i have worked for over 12 years. I just paid $320 (triple the usual price) for Leo from "Orange County Piano Repair/Restoration" to tune my 3 year old, high-end Yamaha Upright Piano (which my usual tuner has tuned for me 4 or 5 times prior with no issues), and now my piano is not only still significantly out of tune, but several keys now also rattle and click, and "Orange County Piano Repair/Restoration" (Leo) refuses to make any corrections. Details - I needed my piano tuned prior to Thanksgiving day when extended family and friends would be visiting, but my normal tuner was unavailable, so I found Leo at "Orange County Piano Repair/Restoration" and arranged for him to come tune our piano for $120. I was out of town on business but my wife and children were home when Leo shows up late in the evening to tune the piano. Without even learning that our Yamaha piano is only 3 years old and in great condition, Leo proceeds to tell my wife that we need $300-$600 worth of work so my wife agrees to the $320 fee assuming we will get some premium result. Leo takes over 3 hours (when our usual tuner only requires 1 hour) and by the time he finishes my youngest daughter is crying because it is way past her bedtime. Leo asks my wife to take the time at that late hour to inspect his work, but my wife tells him we will have to do it the next day due to the late hour. The next day my wife and my 13 year old son, who is an accomplished student at a piano conservatory, find that not only are numerous keys still far out of tune, but several others now rattle and click. My wife calls Leo back the next day and asks him when he can come fix the problems he left and created. Leo explains that he cannot return until over 1 week later on Thanksgiving day. We figure we have to get the work done prior to family arriving Thanksgiving afternoon, so we agree to have Leo come back out early on Thanksgiving morning. When Leo does not show up at the scheduled time, my wife calls him and Leo argues with my wife and explains that it will cost us another $220 to have him come back out to fix the problems that he left and created. Leo is very rude to my wife, so I personally call back 20 min later when i get home and explain that Leo either needs to a) refund our money, or b) come fix the problems for no fee. Leo irrationally rambles on about his vast credentials including the work he does for Disney and UC Irvine, but he rudely refuses to acknowledge the basic problems he left and created on my piano, and he tells me that my wife forfeited our chance to inspect his work. I do not understand how someone like this with zero business and customer service sense can stay in business in this economy. Do NOT use this service or you will regret it on many levels. I am considering legal action and will certainly report Leo and Orange County Piano Repair/Restoration to the Better Business Bureau. Beyond Bad.

I just read the above review and can't agree more…read more I had a similar experience where Leo was over an hour and 20 mins late. When I finally contacted him asking where he was, he responded with "what's your address again"? I stated it was in the numerous emails and texts confirming our appointment. He then said he was just leaving work but was also 5 minutes away. I couldn't wait for his arrival as he was already almost 1.5 hours late. I canceled the job and he responded with extremely rude and unprofessional texts. I didn't respond and am thankful I didn't use him considering his attitude and lateness. I'd find another piano tuner.

Doyle has been a wonderful tuner for our Yamaha grand piano. This piano has been passed down and…read moreover 3 generations have played this instrument. Doyle is quick to give it the care and attention it deserves. He has replaced keys, fixed hammers and even repaired the polishing. He's a very sweet elderly man that takes his time and never rushes the job. Text him for an appointment and make sure to tune your pianos to keep the parts working. I learned the hard way that without regular tuning, the piano parts actually get hardee to work on.

After a subtle suggestion from our granddaughter's piano teacher, that our 118 yr old upright was…read morein dire need of a tuning, we found a treasure in Doyle Fowler. He was quick to respond, took his time, was very pleasant and HONEST. He told us that our piano had all of its original strings and none needed replacement, SOMETHING I WAS CONCERNED WITH. When he had completed his tuning, he broke out in a mini piano concert as a test. What a treat. "Affordable Piano Tuning & Repair" is indeed AFFORDABLE. We highly recommend Doyle for you piano tuning.

Clear communication, timely in responses and in the appt, upfront about repair costs with a clear…read morebreakdown.

I engaged Ryan to regulate my 7' grand piano that is very hard to produce a good color and dynamic…read morerange. What he did in the space of 2 hours was better than I expected. He listened to samples of my playing, discussed with me my goal of how the piano should feel depending on my repertoire, and was able to provide the top 5 things that he can do to the piano so it can be closer to that goal, which includes restoring the mechanics to the manufacturers specification since it has been decades. After the service the piano becomes lighter and the string resonation more focused so I can bring out a lot better what the piano is capable of producing. I have complete confidence in his work and will hire him again to do further adjustment that we couldn't do in the first 2 hours. Professional demeanor, on time, and easy to talk to, bringing his years of experience and knowledge to tailor specifically to YOUR need and YOUR piano. By far simply the best piano technician I've ever met.

At 10:00 PM, I accidentally dropped my phone inside my piano and had no idea how I was going to get…read moreit out. I found Jeremy on Yelp and decided to give him a call, even though it was late. To my surprise, he answered right away and was incredibly kind and helpful. Jeremy took the time to FaceTime with me and patiently walked me through the process of opening the piano door and safely retrieving my phone. His expertise, professionalism, and willingness to help a complete stranger late at night saved me from what would have been a huge hassle and a lot of stress. What impressed me most was that he genuinely wanted to help. He could have easily told me to schedule a service call, but instead he guided me through the solution over the phone and had my phone back in minutes. If you're looking for someone knowledgeable, honest, responsive, and truly dedicated to helping people, Jeremy is the person to call. Thank you, Jeremy, for going above and beyond and turning a frustrating situation into a quick and easy fix!

This company was amazing to deal with. I am much more…read moreresponsive with text and this company answered every question via text and was able to set up not only a deep cleaning of our piano but set up moving it as well. He was very professional, not only showed up on time but text me his ETA so I knew exactly when he would arrive. His prices were the best we found for the services we needed. We will definately call him again with future piano needs.