Super easy working with David. He was friendly and efficient and the piano sounds great!read more

I am truly unhappy and very disappointed to say the least! I trusted David Hong with repairing my…read morepiano and this is the end result. I should have went with my gut feeling when he did not show me any proof of previous work on repairs that he's done. There are tons of black spray paint specs all over my keys. The repair was NOT sanded smoothly prior to paint as you can see in my photos. The top part is still a dent but painted over. This is not results of a professional. I will have to find someone else to clean up his mess! I would not recommend him to anyone and surprised at the review he has.

I was looking for a used Yamaha U3 for our desert home in Rancho Mirage, but the logistics felt…read moreoverwhelming. With the distance and the variability in quality between instruments, I wasn't sure how I could realistically try multiple pianos without driving all over Southern California. Fortunately, Kim's Piano made the process incredibly easy. They have a huge inventory of Yamaha pianos, and I worked with Steve Rivera, who was responsive, knowledgeable, and very fair throughout. He helped me narrow down several strong options over email before I made the trip to their Stanton warehouse. When I finally went in, I brought along a piano technician to evaluate the instrument I selected. He was also impressed with both the quality of the piano and the breadth of their inventory. I ended up purchasing a 1971 Yamaha U3 that plays and looks like new. I couldn't be happier with the quality, value, and overall experience. Steve was patient and helpful every step of the way. I highly recommend Kim's Piano to anyone looking for a high-quality instrument at a fair price, backed by excellent service.

I had the best time purchasing my Yamaha upright piano here! Peter and Remington made the whole…read moreexperience absolutely flawless. The prices were completely reasonable for the top quality of the instruments they are selling. It's also been wonderful to watch my young children explore and enjoy playing music because of it being in the house. Plus, the delivery went perfectly, and the free tuning shortly after was a perfect cherry on top. I couldn't be happier and highly recommend them!

There are so many pianos here, way more than I expected. They have everything from grand pianos and…read moreuprights to antiques and digital pianos, so there is truly something for everyone. Before I came in, I was mainly interested in the Roland digital piano HP704, so I called ahead to ask if they had it. I was honestly surprised when they said yes, because I worried they might just be saying that to get me to come in. But they really did have it. Not only did they have that model, but they also had several other Roland options, from more affordable models to higher-end ones. I even got to try a more expensive model that I had not known about before, and the sound and touch were much better than the one I was originally planning to get. I'm really glad I had the chance to try different models, because otherwise I might not have made the best choice. Sunny helped me with the sale, and she was very patient while I spent a long time trying out the pianos. Since I plan to play a digital piano at home with headphones, I took extra time testing the different models. I used the headphones they provided and played on my own for quite a while, and I really appreciated that she gave me the space to explore without making me feel rushed. I was also the only customer there at the time, so I may have had a bit more flexibility, but I still appreciated how comfortable and unpressured the experience felt. After the sale, Julia and Sunny also helped answer the other questions I had, and they were both very welcoming and kind. Being there made me feel so happy because I love pianos, and the atmosphere felt so cozy and welcoming.

I went there and saw many beautiful and elegance pianos, including both electric and grand piano…read more They designed and displayed pianos very well. I came check each piano and the sound of those was wonderful.

Found our piano man!! Uy was great! Kind, honest, and a…read moregreat piano player to top it off! We purchased a used piano, which we knew very little about. Uy broke everything down to us. Explained what needed repairing/ tuning and did an excellent job.. all at a great price! Thank you, Uy!

Uy has been to our house twice in the past couple years to tune our older upright piano and highly…read morerecommend his services. He's friendly, communicative, and reliable. His pricing is fair and will continue to rely on him for our tuning needs. He's also a part time DJ and MC for weddings and events!

Steve was so helpful in helping me figure out which piano was the best fit for me in a very…read moreunbiased way! Highly recommend Kim's piano.

Excellent customer service and very reasonable prices. The showroom was also very nicely done. I…read morebelieve these are some of the reasons why Kim's Piano has such high praises and reviews. I initially called in to ask some questions, and Kristie was able to assist right away. Then she was also super responsive on text messages as well! Great job Kristie! Then when I was deciding between two different models, both Kristie and Ben solved that as well! Ben is very knowledgeable and does a great job in relating his experiences to the products. I ultimately went with the Kawai K-15 because it made sense for my budget and experience. And they helped me understand the pros and cons of choices as well. Overall, I definitely recommend Kim's Piano to anyone who is serious about getting a piano for their home.

Reached out to Ali and he was able to schedule a same day appointment…read more Tuned my Baldwin Grand and fixed a sticky key. Cool guy

Ali was able to schedule a same day appointment which we desperately needed…read more Showed up on time, inspected the piano first then tuned it. All within like hour an a half. Fun guy I'll schedule recurring tuning appointments with him for sure.

At 10:00 PM, I accidentally dropped my phone inside my piano and had no idea how I was going to get…read moreit out. I found Jeremy on Yelp and decided to give him a call, even though it was late. To my surprise, he answered right away and was incredibly kind and helpful. Jeremy took the time to FaceTime with me and patiently walked me through the process of opening the piano door and safely retrieving my phone. His expertise, professionalism, and willingness to help a complete stranger late at night saved me from what would have been a huge hassle and a lot of stress. What impressed me most was that he genuinely wanted to help. He could have easily told me to schedule a service call, but instead he guided me through the solution over the phone and had my phone back in minutes. If you're looking for someone knowledgeable, honest, responsive, and truly dedicated to helping people, Jeremy is the person to call. Thank you, Jeremy, for going above and beyond and turning a frustrating situation into a quick and easy fix!

This company was amazing to deal with. I am much more…read moreresponsive with text and this company answered every question via text and was able to set up not only a deep cleaning of our piano but set up moving it as well. He was very professional, not only showed up on time but text me his ETA so I knew exactly when he would arrive. His prices were the best we found for the services we needed. We will definately call him again with future piano needs.

I found Han's Piano Service on Yelp and had a great experience from start to finish. He was very…read moreresponsive and quick to reply when I initially reached out, which I really appreciated. I needed a baby grand piano tuned that hadn't been serviced in at least 5 years. This piano has been in our family since the 1970s, so it holds a lot of sentimental value, and I was very particular about who I trusted to work on it. Mr. Han was incredibly accommodating and patient, working around our piano movers who needed extra time to assemble the piano--the piano was coming from Los Angeles County to Riverside County. Once everything was ready, he got right to work. He was knowledgeable, answered all of my questions, and took the time to explain additional services beyond tuning and cleaning without any pressure. The end result was amazing--he truly brought the piano back to life. It both looks and sounds like new again. If you're looking for someone skilled, professional, and trustworthy, I highly recommend Han's Piano Service. I wouldn't trust just anyone with something this precious, and I'm so glad we found him. We will definitely call Mr. Han back for the annual tuning and upkeep.

Fantastic experience! Mr Han responded promptly to my request, and he performed the tuning…read moreefficiently and successfully the same day. My piano required more service than just tuning, but he charged me fairly for it. I will calendar yearly tuning from him