DO NOT GO HERE! I had a pain under a crown. It was determined that I woul need to have the tooth removed and replaced with either abrige or partial. I was told that I had an infection and would not give me anttibiotics until the tooth was pulled so they left me in pain. The next day I called and decide to go with an impant and put $1500.00 down and would finance the remmainder od the $4800.00 charge. The following day I decided since it was in the back and unless i did a huge smile you would not notice. I am 64. I called to do the change and asked how much it would cost to have the tooth extracted and needed the $1500.00 returned. Was told that the person that does the billing was with a patient and someone would call me back. Hiedi who was my dental assistanant and advisor on my iniotial visit called and drilled me to change me mind. I was told that there wopuld be a 25% return fee if the implant was alreadu ordered which was only the post. Since thay advertise 1 day implants I would think they would have several. The next call was with a quote for $550.00 which included the return fee. I stated that since I have legally 3 days to resind and did not sign any paperwork I was not going to pay that. The final call was that they will refund my $1500.00. The Dentist would handle the return fee but i will no longer be able to have any services done there !!!!!! I have spent close to$ 7000.00 in the past 1.5 years read more

wish i had done more research before going there...11 crowns and 2 implants .$18000 and 6 months later, i have 2 crowns that wont stay on and 2 teeth that broke within 2 months of getting capped. They say it's because of my bite. I would assume they would of examined my bite after taking impressions. The Doctor said i had 3 options regarding the broken teeth and i would get estimates.. The woman who came in only gave estimate for one procedure (the most expensive one), told me the other options would not work and then gave me additional medical advice that directly contradicted what the dentist had said 10 minutes earlier. I spent a few months walking around with 2 large gaps in my teeth because the temp "flipper" they made would not fit (after 2 attempts). They extracted the 2 teeth that broke and made me a Nesbit partial free of charge. By the way...when the first tooth broke and i inquired about the Nesbit, they said they 'don't do Nesbits" for safety reasons. I'm going elsewhere for 2 more implants. read more

Very disappointed with the NEW operation. I was a patient of ODC for over 15 years when Dr Braun owned/ran it. Excellent people and service, back then. They made you feel like family. I lost my insurance and didn't have a dentist for quite a few years. But recently cracked a tooth and needed to find a dentist again. Naturally the first place I wanted to try was Ocala Dental Care, b/c of my past relationship. But now the new owners/ staff seem to be more money motivated than patient care or customer service. They did everything to SELL an expensive procedure that I couldn't afford. They knew I couldn't afford it because I told them multiple times. The "assistant" spent about 4-5 times more time with the sales pitch than they did actually extracting the cracked tooth. SHE actually told me that she falsified my "income" trying to get me approved. When that didn't work...she then asked me IF I could use my girlfriend or wife's credit card! Apparently a patient that is in need of pain relief /extraction...is a motivated "mark", and easier to "convince" to purchase a procedure EVEN after repeated refusal. I would NEVER recommend this place to ANYONE. read more

Called to determine if Ocala dental care accepts my insurance. They said they could not tell me that until I came in for an appointment. I started reading reviews and they were bad. I then contacted my dental insurance company and they indicated that Ocala dental care was not in network with them. I wasted an entire day to get to that point so then I canceled my appointment with Ocala dental care. read more

The dentists and hygienist were great. Guess they went into financial trouble. Started charging me a 50 dollar "visit" fee. What? My insurance carrier said while its not illegal it is immoral and suggested I find a new dentist. What a shame. Otherwise they were good. Hope they can get their finances in order soon. read more

Do not go to Ocala dental...they are there to take your money and that is it. They upsell you on everything then do not perform. They lied to me about needing a root canal . The lady doing the diagnosis is worse than a used car salesperson, she must work on a commission . Do not use the groupon deal as it scam to get you in the door. read more

My appreciation goes out to Ocala Dental Care. I had a dental emergency, and they came to my rescue. I spent 3 miserable days trying to get an appointment with an office in my insurance network. Three days of no one answering their office phones, or leaving multiple messages that weren't returned, or being told I'd have to wait as long as 4 MONTHS to be seen by an in-network dentist. I even drove to three offices during regular business hours and found none of them open. Even my insurance's emergency help line couldn't get me an in-network appointment. Finally, I had to resort to looking for a dentist that was not in my insurance network. Ocala Dental Care was the first place I called, and they got me in to see someone that very same day. By then, it was late afternoon on the Friday before Labor Day weekend. Their staff worked on my mouth for 3 hours, staying late to care for me. How rare it is to find a business that will go the extra mile on the Friday before a holiday weekend for someone who had never been to their office before! I was sent home pain free and happy with a renewed faith in good customer service. You can bet I'll be shopping for a new dental insurance carrier that has Ocala Dental Care as one of their providers! read more

Dishonest and untrained technicians. Had implants done and when technician tried to drill denture to correctly fit the implants, they cracked the denture. It was hard to see the crack at first, but after a few weeks part of the denture broke off at exactly where they drilled. The first time it cracked they fixed it for free, but the second time they said it was my fault because one of my own molars on the bottom "was too big" and was causing denture to keep cracking! (The want $3000 for a new crown on a molar that has never given me any problems! NOT!) So they charged me $275 to fix it! DO NOT GO TO THIS DENTIST!!!!! THEY WILL OVERCHARGE YOU AND RIP YOU OFF. Gave the 1 star because the hygienist that cleaned my teeth did a good job! read more

My wife and I were happy with the dental care we received at Ocala Dental Care. The dentist and staff were very competent and professional in addition to being friendly. Appeared to have the latest technology in providing a filling and crown for me. read more

I do not recommend! Went in with my mother for a consultation for implants and after 2 1/2 hours I needed to leave for work.. My mother already received her treatment plan which is not tailored to her idea of implant treatments and while discussing possible options financially which is part of their routine I step outside to make a few calls because I couldn't get out of this place! I told the staff I need to make arrangements with another parent to pick up children on top of being late for work and we have already discussed her situation.. already had a doctor come in and explain what they wanted to do so we should have been done! They come back and tell my mom who is elderly that she can be approved for credit.. and what those monthly payments might look like. They absolutely gave her no time to think about this and they knew I had to leave and when I come back inside they had her signing paperwork. She thought she was filling out paperwork for the loan and completely unaware of the fact that she agreed to treatment. My mother was very heartbroken over the condition of her mouth and has been really wanting treatment but she was also concerned about making sure she found the right doctor and have been going through her selection process and I was there to help her. They use high-pressure sales tactics and target people like my mom who are much older and unaware of some of the terminology they use and she was taken advantage of. She called her insurance company the next day and they did not even understand some of the treatment plan for my mother so she decided she was going to cancel once she realized what she actually signed for. She apologized over the phone and told them that she was canceling her treatment plan and they said to come on in and they would handle it. They spent three hours between the waiting room , and back office....with the very same lady who tricked her into signing the paperwork and convinced her that this is what she wanted and needed to be beautiful. They also told her it was pretty much too late because they had already started accumulating all kinds of ridiculous fees for canceled doctors and already made dentures for her , telling her it was pretty much a done deal and tried to convince her she would be happy with the end result .. Using all kinds of compliments and sweet talk to trick her out of what she came in there to do. We are currently disputing with her insurance company. This place is a nightmare! After finding the right doctor for my mother and getting exactly the treatment she wants including individual implants she began hysterically crying. The loan she thought she was signing people up for at the previous office which is Ocalla dental group .... Took her $27,000 immediately and now we have to wait 30 to 60 days upon investigation so she can use her money where it will be better spent . I went right back into that office with my mom who cried and wanted to stay in the parking lot because she does not want to deal with these people anymore . They couldn't give me any paperwork for the cancellation and come to find out they never even gave my mother a copy of anything she signed for so we will be back to get that .Do not send any of your loved ones here! read more

On Dec 21st, 2017, I went to Ocala Dental for a repair to my partial. I went there as my Favorite Dentist, Dr. Link, was still working part time, and he was at this practice. Sadly, Dr Link had retired but since I had been there before and they advertise same day service, I went ahead and paid higher than average to repair my partial. I was not at all happy and should have listened to my inner self, but went ahead and pre-paid and got my partial fixed. Forward 3 months to March 21st, 2018 and the partial broke once again, in the same place. I went in for a repair which I fully expected to be covered by the practice, as 3 months is quite ridiculous! They informed me... the Office Manager via the Dentist I saw, that I need to pay once again for a repair that was obviously, not done correctly the first time. I suppose they expect me to pay $400 every 3 months for the rest of my life! Not happening. I will find another Dentist. read more