Cataract Surgery My…read moresurgery and recovery were flawless. I'm still in awe how well I can see months later. I would highly recommend Dr. Lee and the staff was amazing!

Dr Nguyen could use more of a "bedside manner" with his patients. While waiting in an office with…read moremy elderly mother he walked in without saying "hello"or even introducing himself. He was abrupt & seemed impatient. His advice for my elderly mother: Go to the store & pick out reading glasses in various strengths. Read the small print & buy the pair that seems to work best. When she comes back in 6 months she should bring the glasses she purchased & he will tell her if she bought the correct strength for her eyes. Is he kidding?

The office was very busy when I arrived, but to my surprise, the wait was not long. The ladies at…read morethe front desk were nice, although they seemed very busy and overwhelmed. My husband and I were brought into the same exam room. There were two young ladies handling the intake process -- one working at the computer and the other performing the vision acuity testing. The woman at the computer, who had black-and-white hair, did not greet or acknowledge us in any way. Before leaving the room, she also set up the vision machine incorrectly, and the doctor had to adjust it before beginning the assessment. I just hope the charting in the computer was entered correctly. Thankfully, the doctor double-checked the machine before starting. The other young lady who performed the acuity testing and administered the eye drops was very sweet, outgoing, and professional. She explained everything she was doing, and you could tell she was experienced. Dr. Kelley Cherchione was very friendly and professional. She explained everything clearly and gave us time to ask questions. There was also a scribe in the room with us who was quiet but very pleasant as well.

Oct 21, 2024 On 1/6/24 I had an exam by K.Sedlock at the…read moreManahawkin office. She gave me a prescription which I had filled at Walmart in Naples, Fla. I knew something was off as I couldn't see good out of the lower left lense. I went back to Walmart and was told that the prescription matched the glasses. I returned to NJ in June and went to Horizon to discuss my problem. The technician said my prescription matched the glasses. A very nice receptionist gave me an appointment for a refraction on 7/29/24. At that exam, I was told by K. Sedlock that she had given me too much power in the lower left lense. She gave me another prescription. I feel that Horizon should pay for their mistake. They told me no way as it was over 30 days when I reported it. I was in Florida and I never used the glasses I purchased as I couldn't properly see out of them. The attitude on 7/29/24 was not friendly or understanding. I was disappointed and insulted at their attitude as my husband and I have been going there for probably 15 yrs. We will no longer be using them for our checkups in the future. Karen Van Zile

Been using BJ's optical for about 5 years now, never had a problem. Both Cheryl and Jonathan are…read morevery professional and competent. Any recommendations they make have always worked. Glasses and frames have held up well. If I need an adjustment, they immediately take care of me. Prices are reasonable, good value for the money.

Never had a problem until now.....2 months and I have yet to see my eyeglasses. They have a new…read morelab in Texas and something is just not right with them! Zero stars for the lab...the people at this store are fine, it's not their fault!! Still waiting for my glasses, the lab just can't make them correctly I am at a loss!!!