Walking in on a warm autumnal October at noon, I was able to easily park at this facility. I came…read more20 minutes earlier than my appointment as I anticipated paperwork. Arriving all the way from Orange County, I thought I would give the imaging centers in Ventura County a try The office was extremely easy to find being in suite 120 at the intersection of the hallways, basically the center of the building. As I opened the doors, the interior seem spacious with inviting interior decorations. I am typing this review as I sit in the waiting room. The paperwork for me took about 5 minutes to finish as it was rather straight forward. The staff seem kind when they knew immediately who I was even as I was a new patient based on my appointment time. The ultrasound technician was extremely nice and courteous, having over 15 years of experience. The ultrasound experience was efficient as can be as I was comfortable, yet he was able to take a lot of pictures both ventrally and laterally with his ultrasound wand, with the right amount of pressure without it hurting. The ultrasound gel was warm and much appreciated it. The small talk was brief and enjoyable as I remained pretty much quiet throughout the entire procedure except holding breath when he says so. Afterwards, I returned to the office where I was able to reschedule my upcoming chest xray appointment with Stephanie. She had excellent customer service and was very polite. She even let me prefill a form so I don't have to fill it on the day of. Overall, I got my results back the next day. Instantaneously. I don't know about the other reviews on here but this has been the most pleasant experience I've come across in imagining. Coming all the way from Orange County. I look forward to my next appointment! Update: Amber, the x-ray technician for my chest x-ray was extremely skilled. She helped me remove my necklace, was very courteous, polite, positive, and radiant as she took my x-ray in an efficient manner. It literally took 5 minutes. The front office staff was also in the festive spirit with Halloween attire. In conclusion, this diagnostic office is probably the best office I have ever visited in my life! (And I've been to a lot of medical offices as an EMT).

I am conflicted writing this. I will say that this place is very clean and well kept. Scheduling…read moreand customer service was fine on the phone and they were nice in person however I came and brought my father, this is where 3 stars is. The front check ins consist of 2 small sections, 1 has 2 front ladies with computers next to each other where you check in and stand up. The other small section to the right has another person with a computer and for someone to sit down if needed. However the section with 2 people you are literally standing next to another patient, me and my father were checking him in standing next to another patient as she was checking in. I attached a photo for reference. During check in, they did state they would ask a few questions, I did not think too much of it till they started asking him about his medical condition, past medical treatments, his current medications and history OUTLOUD. I got uncomfortable after a while and asked to complete it myself, why are we speaking this out loud? Is this not against HIPPA? They give patients registration forms to sign with a clip board and have them sit down... why not let your patients complete the medical questionnaire?! Why should patient standing next to us hear his current diagnosis, medication and current and past treatments especially if its super sensitive to him. My father and I noticed that after he mentioned specific words regarding his personal life, the patient to our right kept looking over. Again the answers themselves were sensitive and I don't feel my father got the privacy he deserved. After we left my father was really not happy with that and neither was I. He did NOT feel his information was private despite how many people are in the room or not, why does he have to say it outloud? If management is reading this, as a worker in the healthcare field myself... I would suggest patients answering that themselves on paper as this info is private. No matter if people stand next to each other at check in, we can hear everything here in the waiting room chairs. Other than this, I will say this place is very clean and nice and well kept.

June 2025 I've been meaning to write a review for sometime, unfortunately I got sidetracked…read more Initially there was a glitch when I showed up for my appointment, however the gal at the front desk arranged for me to go directly to Rolling Oaks at the St. John's location. Once there I received excellent care. *Isabella / mammogram *Rose & Lydia / bone scan *Rene, I believe she was the tech who saw me afterward: I recall reviewing her computer screen w/her. I opted for the EBCD out of pocket test, not just as an extra precaution, but to hopefully drive the cost down making it more equitable for everyone. Perhaps this precise AI test is what we were reviewing together. Grateful I'm finally circling back to leave a good review, as a previous brain scan at this facility was less than desirable. I will say however, in regard to the MRI review I received conscientious follow up.

Ok so I had to come back as this is closest to my house and I must say ... service has improved…read more I have been dealing with a lot of health issues and I had been traveling to Thousand Oaks to avoid this place. I needed a CT with contrast and I had the most caring tech . He quickly put the IV catheter in and checked how I was doing often . He was so respectful and kind. I did get a little sick after the test and made sure I was ok. Receptionist / office staff were also nice . Overall I had a great experience during a test that is pretty nerve wrecking for me.

Twice I was scheduled for a mammogram and on both occasions ( after leaving wort) I was told as I…read moreattempted to check in that they had called me to say there was no technician. On neither date had I received a call despite having verified my phone number. I will not be trying a third time--or ever.

I had a delightful experience my first time to this location. Came in the morning, waiting room was…read moreempty and quiet. Was in and out of the building in a hour or so. Everyone is polite and thorough in explaining paperwork and the procedure itself.

I've been a patient of The Thermography center for years. I originally found them when I was…read moresearching for a gentler screening option. They have always been caring and helpful during and after the appointment. If I ever have a follow up question, they get back to me right away. I should also mention that the office is always clean and comfortable.

Imagine injuring your knee to the point where you are going to have a FULL KNEE REPLACEMENT, and…read moreyou have to begin the process of seeing doctors! God forbid! But in this case, the "experts" are there for you to visit. Right? Wrong! This group (Ventura Orthopedics) of INCOMPETENT IMBECILES has got to be The Stupidest bunch of people out there, dealing w/ patients today! Unbelievable incompetence! After the agony of suffering tearing EVERYTIHNG POSSIBLE in my knee, I made the mistake of letting Community Memorial Healthcare (Ugh, the worst....) REFER me to a Dr. Mark Ghilarducci. (I lost count whatever JOKE this guy is in this story...), He comes in, does his perfunctory little routine, ending w/ "you're going to require a Full Reconstruction of the Right Knee....and we'll get you started on PT, and you'll f/u w/ me in a month or two!" My wife and I leave, thinking this guy's got it goin' on, and maybe we can stick w/ these guys? Nope. After scheduling two months worth of PT, the very next day one of their staff calls telling me that they no longer accept my insurance! Typical. America the "GRATE" sucks too. So I have to go back to my PCP. (A child that they gave a certificate to, but has to get an "okay" from anybody else before doing ANYTHING at all!). I have to wait for them to refer me to somebody else. It's all a waiting game. By the time I get another referral to another QUACK, and this idiot is worse than the first one... I could have driven to Tj and back and gotten healed already!!!!! Then V.O. Calls me back, telling me that the clinic doesn't accept my insurance, but Dr. G does, and he would like to continue w/ my treatment. Great. We make an appointment. We keep the appointment . Only to be told, by the Dr. himself, that they are no longer going to see/treat me, due to the insurance mess! Those of you who are dumb enough to even call this place, don't say you weren't warned. Ventura Orthopedics places PROFIT over people daily.

I went in for a shoulder issue and was treated quickly and friendly by staff and Dr. Sharareh. He…read morewas warm and friendly. He explained everything to me and told me what my options were. Highly recommend

They are not on time. Be prepared to be seen 45 minutes after your scheduled appointment. Also, it…read moreis really difficult to get an appointment. It took me more than a month just to get one. They are understaffed.

Multiple phone calls made to schedule xrays and MRI. Only able to make appt for MRI. Runaround…read moregiven to schedule xrays. I'm in the medical field, and after 10 phone calls, transfers, emails and getting disconnected I gave up. Good luck people!

Nurse Blanca was extremely rude shushed me and my son when we were trying to talk to her plus in…read morethe manner in which we were shushed horrible bedside manner she would not listen to me asking the same questions that I would have given her answers to already Dr. Was nice Nurse Blanca was horrible!!

The whole old deal from the beginning to the end it was amazing. It was comfortable confident,…read moreclear, and respectful. If you want care real care this is it. This is the place with the leader, Dr Leo lopez a true human and a real doctor.

Love Grossman Imaging. It's only place to go for Mamograms…read more Unfortunately, they've been bought out by Rolling Oaks - which is an assembly line process - paraded around without your bra experience. Grossman they have you undress and stay in room with equipment. They are gentle as they can be. Hoping they change the vibe and philosophy of Grossman.

This location does not take thr same insurance as the other location. The scheduler does not know…read morethat. If you need an ultrasound done, they will schedule you and call you a few days later saying you were either double booked, or the ultrasound tech is not in that day, or that you were scheduled in a room that doesnt do ultrasounds. Then they will reschedule you for two to three weeks after your initial scheduled date. This has happened to me three times with rolling oaks radiology. It is unacceptable. They say they do more mammograms now than ultrasounds. Their schedulers are not in house and are not reliable.

Been here a few times for my annual mammograms. I really like this location!…read more In and out real quick! Love the staff here! The gals at the front are sweet and the techs are great too! Highly recommend!

This is how long I waited on the phone to schedule an appointment. Only to get someone on the phone…read morewho barely understands English and really struggled to get simple things such as a date of birth correct because they do months and days backwards . I sure do miss Grossmans Imaging

Everyone there was so nice. They took very good care of me every step of the way. I highly…read morerecommend them. Their concern for me was genuine.

Stay away they billed me incorrectly for almost $4k and then told me I need to fix it because they…read moredont contact insurance companies.