The late policy is 8 minutes. If you schedule, make sure you are not even a minute late- they will…read moreunapologetically make you reschedule one or more of your services. There should not be a late policy in effect if the business is not going to abide by it. High turnover results in hurried and less experienced wavers with not quite developed customer service skills. Waxes are typically ok- although the drive to Strongsville or Beldon may be better if you want to be treated as a person and not a time commitment. There are also a few more experienced waxers that have started their own spots because of the management here

Madelyn and Jazmin are my 2 specialist. I just finished my 12th wax here and every time I look…read moreforward to chatting with all the women who work here, each of them are professional and provide a wonderful service. Before EWC I patroned a waxing service and the owner there made negative comments about my body and hair. I've been waxed at 3 different EWC locations in the area by many of their specialists and no one has ever made critical comments or made me feel uncomfortable in any way. Highly recommend!

Had a facial & relaxation massage and I will definitely be back! All natural products and she…read moreexplains every step, every product all the way through. Wonderful place! Awesome experience! Can't wait to go back!

Best facials I have ever had! All natural ingredients and customized to your specific skin type…read more Once you have been to Lissa you won't go anywhere else. A fabulous experience. Bobbie

Deni did my gel manicure and regular pedicure. Both went well, however my gel nails started peeling…read moretwo days later. I've taken a picture of my nails 4 days after getting them done. A bummer to pay almost $40 (plus a tip) for nails to last a few days. My daughter and I went the next day to get our hair done, and we had a great experience.

Sally always does an amazing job with my nails. She is talented and always takes are of your needs…read more She also help correct ingrown toenails with a noninvasive system. Highly recommend!

Charice is great. Her shop is so relaxing. She's so friendly and attentive to detail. I've gone to…read moreher for both a facial and for waxing. So happy with results! Won't go anywhere else!

From the owner: My passion for skincare and commitment to exceptional results sets my studio apart. I take my time…read morewith every service, focusing on detail, comfort, and true skin transformation. Whether you’re here for a customized facial or a smooth, precise wax, you’ll leave feeling refreshed and confident. If you struggle with acne or frequent breakouts, stop in for a deep-cleaning facial tailored to your skin’s needs. I’m here to help you find real relief and the healthy, glowing skin you’ve been wanting.

This cute shop takes walk-ins and appointments. Carla is one of the best stylists I've ever come…read moreacross. She works with the hair you have and your personal preferences, and doesn't just give you the style of the day. The shop also carries a selection of cruelty free products at prices that rival Aveda, locally made soaps and jewelry. I'm very pleased this shop ended up in my neighborhood.

I tried this salon and I love it. It is very clean and beautifully decorated. I got high lights and…read morea cut and I am very happy with the out come. The staff is pleasant and the prices are resonable. I will definitly be back.

I had been growing out my natural grey for more than three years. Taylor, my regular stylist here,…read morehas done a phenomenal job and estimated I had only 6-8 inches of previously colored hair left before my grow-out was complete. The remaining bleached ends turned orange as toner faded. Because toner didn't last, I decided to have permanent color applied to those orange sections. Taylor was on vacation, so on August 4 I was scheduled with another stylist who has more than 30 years of experience. There was no misunderstanding about what I wanted. The stylist's own appointment notes state: "She wanted permanent color used on the orange sections only from grown out highlights." During the application, I was away from the mirror. I told the stylist it felt like she was applying color much farther up than she should be. She assured me she was not going too far up. I trusted her. Unfortunately, my instinct was correct. Permanent dark color was applied far into years of my natural grey. Before this appointment, I had approximately 14 inches of natural grey and only 6-8 inches of previously colored hair remaining. Afterward, only about 3-4 inches of natural grey remained visible. My hair now looks like I only recently started growing it out. This cannot simply be undone. Calista, the salon owner, explained that removing the permanent color could leave warmth or orange tones in hair that had previously been my untouched natural grey. The salon refunded the color service. I appreciate the refund, but it is not compensation for what was lost. It returned the money I paid for a service that was not performed as agreed. I repeatedly tried to work directly with Calista on a reasonable solution. I am not trying to profit from this. I want my hair to look reasonably close to how it looked before this appointment while my grey grows back. I proposed grey-blended extensions with maintenance as a temporary solution. Calista acknowledged extensions were an option but said the salon could not fund the full cost. She explained this by quoting customer retail prices: $300-$700+ for hair, $100/hour for installation, and maintenance every 4-12 weeks. She then offered me a consultation to discuss options. I explained that those are retail prices, not the salon's actual cost. If she was unwilling to provide extensions and maintenance, I asked what alternative she would offer. A consultation made no sense until I knew what the salon was actually offering to address the loss. I received no response. After nearly a week, I followed up again. I explained that the financial consequences of correcting an employee's mistake should not be passed to the customer. The salon caused the problem, yet the proposed next step appeared to be for me to return and pay for services to correct or disguise it. I should not have to spend my own money trying to make my hair look the way it did before the salon's mistake. I again asked what the salon was willing to do to fairly address what happened and said I preferred to resolve this directly with Calista. She has not responded. This was preventable. I explained what I wanted, and the stylist documented it correctly. I questioned her during application because I felt the color being taken too high and was reassured it wasn't. Yet permanent color was applied to years of natural grey that was never supposed to be colored. Hair grows slowly. More than three years of natural growth cannot be recreated with a refund. I am not asking to be better off than I was before I walked into this salon. I have asked for a reasonable solution that allows my hair to look as close as possible to the way it looked before this service while my natural grey grows back. I gave the owner multiple opportunities to propose a solution privately. I still do not know what, if anything, she will do beyond the refund. I am devastated by what happened to my hair and equally disappointed by how it has been handled.

I went into the salon for the first time today. I was greeted very sweetly by one of the staff. I…read morebelieve her name was Michelle. She complemented me on my hair while she nonchalantly ran a temperature ball across my forehead without asking. I was a little taken aback by this as all restrictions have been lifted, and masks were not required. No one in the salon had masks on. Anyway, after that experience I was taken back for my pedicure. Now, I want to say the lady was as nice as she could be, BUT.... The pedi was the absolute worst pedicure I have ever had. Call me lucky, but I'm usually happy with my pedicures. Unfortunately, today was a whole different story. There were so many things wrong. I will not be returning to this shop again. I am going to include a photo of my left foot after getting home. I hate leaving bad reviews, but I had to do this for my fellow Yelpers. Pedicures are $60 plus. I spent my Friday night removing and repainting my toe nails.

Great experience! So friendly and professional. My eyebrows look great! Highly recommend. Will…read moredefinitely be back

From the owner: Raquel's Brow Room specializes in brow shaping, lash lifts, lash and brow tint, body waxing,…read morefacials and dermaplaning!

So update she moved to a new office that is so beautiful with ample parking - the only downside…read moreimho of the old office. Same great service and results.

From the owner: Full Body Waxing, Eye Lash Lifts, Body Sculpting, Facials, and Massages. Warm, comfortable suite to…read moreget all your beauty and esthetic needs. Affordable pricing and great customer/client service.