Do not stay here. The managers are not onsite so you have to call them for everything and they don't answer the phone unless you keep calling. The room was not clean. The Wi-Fi did not work. There were no amenities (there was one small bar of soap, no shampoo, no blow dryer, nothing). The "fully stocked kitchen" Is not fully stocked. (Mis-matched cups, cheap chinette plates and only one wine glass, two Tupperware bowls, etc.) Carpet is stained. The electricity went out at one point and we had to call them (and keep calling until they answered) - finally the manager came over and moved us to another room - so we had to pack everything up in the dark and move to another room (which was not an ocean view - only one room has an "ocean view" and it's tiny view if you look out a side window, FYI.) Barely an apology for this massive inconvenience. The new room had a leak in the bathroom - water all over the bathroom floor. More stains on the carpet. By the way, we had made a reservation in advance and when we arrived in the first room (and second room) it was FREEZING and the heat was set at 50 degrees, so it's obvious no one even checked the room or did anything to freshen it up for our arrival. In both rooms it had one of those tiny bathtubs that you expect to find in a NYC apartment (an adult cannot take a bath in this), and there was not even enough hot water to fill the tiny tub up halfway. In the second room the lever that turns the shower on was broken, so you could only take a bath in the tiny tub (and - again, not enough hot water to even fill the tiny tub halfway). My husband called them after we got home the next day to make sure we were getting at least a refund for the difference between the ocean view room and the non-view and they said there was nothing they can do - they're not the owners and they're just supposed to be cleaning the rooms and renting them and they don't make any money for doing this (?). In any event for $95.00 per night you can stay ANYWHERE ELSE in Rockaway and get a much better experience than this. Plus their pet fee is $25.00 (while every other place charges a $10 pet fee) and they don't provide dog towels or anything else for dogs. Based upon their unhelpful and uncaring attitude I would have given zero stars if I could. read more