Dr. Sirjani was an absolute life saver. I have been left in pain for well over a month due to United Healthcare. We visited some about it and he was empathetic and ready to jump right in and help me especially given my pain levels I was experiencing and being 37 weeks pregnant. He was quick, informative, and comforting. I was so nervous during my root canal so to have him talk me through it, especially considering he had to use anesthesia that was going to only last a limited time - it was the best experience I could have imagined. He literally had to work against the clock for my case and did so efficiently and pain free. I don't recommend anyone else for your root canal needs!! Thank you Dr. Sirjani!!! read more

Ocotillo Lakes Endodontics - Endodontists Near Me - Chandler, Arizona

My experience here has been subpar, and extremely unprofessional (they hung up on me when I tried to call). I was a self-pay patient and was informed that my evaluation included imaging as clinically necessary. During my visit, multiple X-rays and two CBCT scans were obtained and interpreted by the provider. I paid the quoted self-pay amount in full ($155) and was later informed by the office that I had no outstanding balance related to the visit itself. However, after requesting copies of my CBCT imaging records, I was told there would be a $200 "copying fee" to obtain the scans. I offered to provide my own storage device and retrieve the files in person, but was told the fee would remain the same. I was then told that the office had not charged me for the CT earlier "as a courtesy," despite previously indicating that my balance from the visit was fully paid. Their explanations on this fee do not logically hold up, especially when under HIPAA, patients have a right to their medical records and a fee MAY be charged if reasonable (e.g. such as associated costs for burning a CD, aka a few dollars). I am so disappointed by how they handled everything as a first time patient and will never come back. I hope others carefully consider whether it is necessary to find treatment with this dentist, as there are many who are kinder and do not engage in underhanded practice. read more

The dental work was fantastic, but word to the wise: Please always request a new bite block; Not a used, sanitized one.

Dr. Sirjani was amazing, literally explained step by step and I didn't feel a thing, I had a root canal and taking I was in ALOT of pain prior, but a great experience for this type of care, also office staff was very nice read more

I came here for a root canal and everything went well but I needed to come back for another and the dentist would not take me and said I needed to go get sedated somewhere else because "that tooth is harder to sedate" I went back to my normal dentist and he did my root canal without a problem he said that it was not hard to sedate and he finished within about 30 minutes without anesthesia ... overall would not recommend they seem to not really care about there patients. read more

Don't do it Don't come here Dr is very impatient and his assistant are the rudest! If you hate your job LEAVE! Type of care was absolutely horrible the doctor doesn't wait after he delivers the needle he just goes right in seemed like he was in a hurry! If I can give this place a 0 I would! read more

Amazing!!! I was super nervous and first and shaky but it went so well and they were quick, the girls at the front desk were super nice and professional! read more

AMAZING can't even describe the experience. I deal with a lot of anxiety, especially when it comes to the dentist and I came here on a referral he was so amazing. He talked me through all the steps. He told me what feelings to expect. I found myself very calm and relaxed despite how I entered the office expecting to be traumatized. It was the complete opposite. I felt safe I felt like he cared. The women at the front desk were also very kind and helpful. It was overall a very reassuring experience on this journey of getting my teeth fixed 10/ 10. Recommend. read more

AMAZING! I have had root canals in the past and there was nothing pleasant about the experience. Today that changed for me. I let them know I have anxiety when it comes to dentists and they took that into consideration every step of the way. My family dentist told I wasn't going to be able to keep the tooth but I am so thankful she sent me to Ocotillo lakes because he said of course you can keep it. That made my day. Thank you so much, no more pain and I got to keep my tooth. Oh side note- I had to use the bathroom and upon sitting down I was greeted with a warm toilet seat. It was awesome! I constantly say all woman's toilets should have seat warmers in the winter. read more

I haven't needed a root canal in over 10 years and I was dreading it. My insurance company had given me a list of contracted endodontists.Even though this practice is over 20 miles away I went for a consultation and was really impressed with the entire staff. I ultimately went back today and the doctor did the dreaded root canal. What really impressed me was that he explained exactly what he was going to do step by step. Told me that even if I had a tiny bit of pain to let him know. It's hard to believe that I didn't feel a thing. My mouth is still a little numb and I am drooling (too much information???) but no pain. I can't recommend this practice enough. read more

This is one of the greatest experiences I've ever had. The doctor is extremely professional, walking through every step of the way, and explaining everything. very professional and thorough with the work! I'm impressed to say the least. read more

Very Clean & Friendly environment! I had a previous root canal years ago and needed to have a retreat today. My Dr. explained each step of the way as he was retreating the root canal. He had patience was gentle and checked his work to ensure the best quality care. Customer service was a breeze. A breath of fresh air! Thank you so much for an amazing dental experience. Something I haven't experienced ever in life with the dentist read more

Ocotillo Lakes Endodontics - Endodontists Near Me - Chandler, Arizona

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I had an appointment for a root canal. Everything was pre approved by my insurance. When I made the appointment, I told them I had a toothache and I needed my work done as soon as possible because I was having major surgery in 2 weeks. I was led to believe that the work would be done and completed in one day. After driving sixty miles to get there, they told me that this was just a routine consult appointment and that my insurance had to ok the work. That was an outright lie. I told them that the work was already authorized and to call my insurance company. I explained that i would be unable to drive for 6 weeks and needed et the work done and that I would not be able to come back for 3 months because of the possibility of infection. In my opinion, he wanted to get paid for 2 visits instead of just one. This has caused a major major problem for me and I definitely would not recommend this.Doctor to anyone for any reason. read more

This Dr is the most unprofessional person I have ever encountered. He is rude, zero bedside manner, upset when I the patent am anxious?? At a dentist appointment ?? Also his breath is horrendous read more

Got my root canal this Saturday - yes, they are open on Saturdays! Being open on Saturdays is such a blessing, especially since I live all the way in Old Town Scottsdale. I did travel about 30 minutes to get to Dr. Sirjani's and I wouldn't have it any other way. I was referred to Ocotillo Lakes by my dentist at Brennan Dental. To be honest with you, I was avoiding getting a root canal. First, cause I knew it was gonna cost a lot of money. And second, I would have to spend hours on a dentist chair again. But my pain was becoming intolerable so I took my chances and get the procedure out of the way. On a fine Saturday, I was greeted with a smile by the lady at the front desk. I believe I scheduled my appointment with her as well. She sent over online forms for me to fill out prior to arriving so as soon as I got to the office, I didn't even had to sit down to wait since everything was taken care of. As for the procedure itself, I think it went really well!! I felt very minimal pain and when I did, Dr. Sirjani made sure I get numbed before he continued. I got to know every step, what the procedure does, etc. because the doctor explained it so clearly. So clear that I even described it to my boyfriend as soon as I got home! We both learned something new that day. I think knowing what's happening also eased my anxiety. It made me feel like I was in good and capable hands. Dental procedures always stress me out, that's never gonna go away, but it's always nice to hear soothing music (Coldplay - doctor preferred!). Best part? My dental insurance took care of 80% of my procedure and I was relieved that I only had to pay 20%! This is obviously a case-by-case basis but still, it took a huge weight on my shoulders. Thank you Dr. Sirjani and ladies for taking great care of me. I sure hope not to be back anytime soon but if I ever do or anyone I know of does, I will gladly sing praises about your practice. Thank you very much! read more

Hands down the most caring and comfortable dentist. Never have had one bit of pain for any treatments over the years and have been cared for appropriately with no dental problems after procedures performed. I'm blessed to call him my Endo! read more

I'm just gonna make this short and sweet ...my Dr was Masood Sirjani...he injected the novicane... prepped me and started to drill...I told him that I wasn't numb...he told my I would not feel anything...he drilled i jumped so high amd started to cry...he then proceeded to say" we are gonna have to stop...this isn't working out... you're gonna have to find someone to use nitro...you can't handle this"...then he walked out...I let the tech have or as.i was walking out...so now I have a temp filling and have to wait longer to get something done read more

Left two messages a week apart and still have not received a call back, Very poor customer service.

SIRJANI MASOOD, DDS is so good. My mom was out in 30 minutes for something that would've taken someone else over 45 minutes (root canal). She said that it was super quick and, painless. She was impressed by how well he took care of her needs. Thank you to SIRJANI MASOOD, DDS I would recommend him to others. read more

Let me start by saying. I have no words to explain the gratitude that I have for the doctor as the staff members. They went beyond help me and do what they could for me. I went in there with so much pain I had an appointment for the 16th of August and I woke up today with this excruciating pain that I didn't think I was going to make it another day I was ready to call my regular dentist to extract my tooth when I received the call from the clinic saying they had a opening for me at 1:00 jump on it. The Dr. was explaining to me step-by-step everything he was doing to me so that I could understand. Thank you guys again read more

I can't say enough good things about this place! I was having some car trouble the morning that my root canal was scheduled, so I called to let them know I couldn't make it there on time. They were very accommodating and pushed back my appointment to allow me time to get there. Dr. Sirjani was both professional and personable. He took the time to explain everything he was doing as he worked on me, which was awesome, and would check in on me to make sure I was doing okay. He was quick, but also very thorough. Overall very positive experience. read more

I had a bad experience at a general dentist, and when I told them they made me feel very comfortable and walked me through every step they were doing it was a great experience overall!! read more

Beautifully attended too!, Highly skilled techniques and kept communication during the whole process, and effort, plus fun, courteous, played music, wonderful environment. All tens! They even walk you through it the whole way, best work I've had in a long time. Highly recommend it. read more

My 13 yearld daughter needed a root canal...emergency! Dr. Masood Sirjani was excellent! They got us in immediately! He explained the procedure to us and took great care of my little one! I definitely would recommend him! read more

The overall experience was enjoyable. Front staff was warm and welcoming. Usually I feel very uneasy about going to the doctor but Dr. Sirjani was so nice I felt relaxed the whole time. read more

Dr. Sirjani and his assistant Naomi are incredible. With much anxiety, I chose this practice based on other positive reviews. I am more than grateful to having my root canal retreatments done by such a superb and talented professional. Most of all for his kindness and sensitiviy. He explains every step of the procedure and instills the patient with a sense of calmness. I also will have all initial root canals done by him in the future. This is an exceptional practice! I highly recommend Ocotiillo Lakes Endodontist ! read more

Friendly staff - and Dr. Masood Sirjani is great because he explains the procedure in real time. Gentle, and very thorough, gets the job done right! Highly recommend. read more

I was very nervous about getting a root canal, these guys were amazing!. No pain, even the shots were painless. The Dr. Explained each step aside was done, incredible process actually. They are the best!! read more

I just had my root canal done today they did an amazing job made me feel so comfortable and are very informative about what I'm getting done I will go back for the rest of my tooth work they are very friendly and understanding about your schedule I will recommend it to my friends and family read more

Ive been to quite a few dentists/endodontists in my life & Dr Sirjani has to be the most authentic, understandable & patient one I've come across. I dont write many reviews, but every now & then you come across a gem & want to share your experience so that others that hate dental work as much I have can have a much different experience for themselves. read more

Amazing service and staff. Dr. Sirjani made sure I got details during my root canal so I knew exactly what procedure was been done. I was so pleased with the service. Very clean office too. I recommend it to everyone. read more

Since this was my first root canal, I was nervous about the unknown process and the anticipated thought it was going to be very painful. The staff was very accommodating and professional, and Dr. Sirjani was fantastic. He explained the entire process and was not only thorough, but also compassionate. I did not experience any pain at all. If you find yourself in need of a root canal, I would highly recommend Dr. Sirjani. read more

My granddaughter was in a lot of pain due to a past root canal becoming reinfected. I brought her in to see Dr. Sirjani and he was able to quickly find and treat the infected area. My granddaughter said she felt comfortable and relaxed the whole time! He asked her how she was doing multiple times throughout the procedure and even let her pick the music they listened to! What really impressed me was a few days later the doctor himself called to follow-up and make sure she was not having any discomfort. We are very happy with our experience at this office and will be letting everyone with any tooth pain to come here! read more

Cannot thank this office enough for the most relaxing dental procedure I've ever had.  I have seen many dentists and specialists, and have had plenty of issues in the past with other offices, so when I found out I had to have a root canal, I was anxious about it to say the least.  The minute I walked into Dr. Sirgani's office, I could see that the experience would be at a different level.  The environment calmed my nerves immediately.  It was spotless, with bright sunlight coming in through huge windows, and felt much more like a spa than a dental office.  The waiting room had leather armchairs and (as the name implies) overlooked a rippling lake with a waterfall.  The staff greeted me warmly.  Dr. Sirgani could not have been more caring or gentle.  He explained the procedure thoroughly and placed a top priority on addressing my fears and making sure that I did not feel any pain throughout.  This was EXTREMELY important to me.  I could not believe how easy the procedure was, and I had no issues at all during or after the procedure.  Everything in the treatment room and the rest of the office looked new and modern, and was also designed for a relaxing experience with monitors showing nature scenes and playing calm music.  Nobody tried to sell additional services or products to me.  Dr. Sirgani also contacted me after my visit to make sure that my recovery was going well.  How many dentists will do that for their patients?  I am so happy that I found this office, and while I hope not to need any more root canals, it will be a pleasure to come here again if I do! read more

This place was amazing! Everyone was super friendly and professional, They walked me through the whole process and worked with my insurance. I would recommend this office to anyone! read more

Ocotillo Lakes Endodontics were professional , straight to the point , & the quality of service was great . Will definitely be going back . I highly recommend to anyone . read more