Terrible experience; when I walked in for a scheduled appointment time for 7am I was turned away…read moreand told that they don't schedule appointments. When I came back later I was brushed off for more than an hr of waiting. The employees are so dismissive and disrespectful.

yes this Brianna I went here and they that I small veins and they I was in there for two hours…read more the video everything filling out paperwork and now they're saying that they can't get my blood, but they know that I have small veins and they literally waste my time. I get no money out of said the guy said he's gonna give me and he's like for some reason it's not gonna be put on the card and he's like well. I guess this day is that good for you I am very upset highly upset this is the worst plasma place ever

Now called KedPlasma. Not enough staff to take care of the…read moredonors. No management in sight. No security guard present when I went in. Not as bad as CSL but it's getting there. One saving grace is that the machines are newer and that saves on donation time.

From the owner: ImmunoTek is the global leader in plasma supply. Be part of the thousands of people who safely…read moredonate. We provide a safe, reliable and predictable supply of quality biological products that meet or exceed all government, customer, and industry standards.

I have donated here 4xs. After the 3rd time I wasn't sure if I would return.... but let me start…read morefrom the beginning. I found out about donating plasma for pay thru another site. And I thought this would be a simple way to earn alil pocket money for gas and coffee. My inital visit was long and frustrating. This facility is a decent size, its sterile, but the TYPE of ppl who come here are what could possibly deter others from coming. Clearly we all could use alil extra, but be clean smell clean look clean and keep thr loud talk down!! The staff here for the most are pretty good and can find your vein stick you once without bruising you.. which makes the experience easier mentally. Yet there is one shoet white lady with blonde hair who does not know what the hell she is doing many ppl have complained abkut jer methods and yet she remains. She needs retraining and should not be allowed to stick any donater at all! My experience with her on my 3rd donation led me to reconsider donating again. Not only that but I was unable to comoketw my donation due to my lack of comfort because she pushed the needle (which has a large gauge) to deeply into my vein, then she turns the needle while in my arm... WHAT TRAINED PROFESSIONAL DOES THIS?? I have recently returned and have had a good experience and will return again...

If I could leave 0 stars, I would. I had blood in my stool the day after donating and went to get…read morechecked out. Urgent care doctor said I was fine and it wasn't related. I go back to donate plasma and they make me get paperwork filled out by the doctor. Urgent care doctor wouldn't fill out paperwork so then I had to go to PCP. He filled out paperwork and said I was fine to donate but still wanted me to get a colonoscopy. $700, an urgent care visit, a PCP visit, a gastroenterologist visit, and a colonoscopy later, everything checks out that I'm perfectly healthy. But now because of the scope that was used in my colonoscopy, I'm deferred 4 months from donating plasma. So now I have no income from donating plasma plus now I owe $700 in medical bills. Crock of crap if you ask me. I won't be going back. I can't wait 4 months to figure out how to make ends meet.

They are consistently under staffed and those on the floor are often screwing off rather than…read moreprocessing clients through.

I've been a regular for a few years now. Their quality of…read morecare has declined the whole time. They can't seem to keep employees and this reflects poorly on the working conditions. I've gotten horribly sick from the workers being forced to work while sick. This has happened multiple times and I'm sure countless others have experienced this. They are constantly training new employees so we constantly have to deal with problems and pain because it's just a bunch of new, inexperienced people coming and going all the time!! This company obviously treats their workers poorly and doesn't give them what they need to thrive at their job and give their best care!! Profits over people, as always. shame on octapharma. DO BETTER. I will not be donating here again. Enough is enough.

I think this is my third time giving here and the staff has always been patient, informative, and…read morehelpful! Octavia helped me get in and out quickly and safely today and I'm appreciative of her calming nature.

The Red Cross is simply amazing! They are currently experiencing a shortage of blood so I would…read moreencourage you to donate as soon and as often as possible. You can donate if you have been vaccinated for COVID-19 so don't let that stop you. The staff is friendly and knowledgeable and have been on every single visit. They also have drinks and snacks ready after your donation is complete.

I was there for Two years as a Retired Veteran that served 32 years in the Military. I had $9996…read morewith 187 Donations and they Deferential me because there Machine broke down and they couldn't return my Blood! They didn't even answer my questions and tell me why so after 30 days I went another place to Donate and get paid more money! Your Pre Screening is to Slow with 6 zBooths and you only use one booth and then another line to get on the table and it slow when you have NEW members who go to the front of the line! As a Totally Dedicated Supporter who was totally Disrespected when there Machine Broke Down and you disrespected me!

all they do is worry about having conversations amongst there coworkers they dont move like they…read moreare at work and they take there sweet time getting people in and out. a new management needs to be put in place cause they just do what they want

I have been a faithful, regular donor for around two years now…read more The staff is very professional and friendly. The office is always clean and sanitized. Sometimes it can be very busy; the staff is well organized in multi tasking and the group works in harmony together rotating roles to handle an array of situations to keep things moving smoothly. Today as I sat down to donate, 2 seats down a gentleman had a seizure, he had a prior condition. I observed staff members respond in an expedited and calm manner to stabilize the gentleman until First responders arrived. Quality and compassionate care.

I have been donating for years, my biggest issue is with myself. I don't come regularly enough so I…read morehave to keep starting the process over, but the staff handles their jobs like pros and gets you out quickly. I highly suggest if you have the time come help others. I keep seeing bad car accidents and although it is sad, O pray my contribution helps someone. Feel free to use me as a reference of this review encourages you to give

I give blood as often as I can. I have been doing this for years, way back since college. Usually…read moreit's a good experience, with every now and then a hiccup. No hiccups this time. Art was great, not to mention a good conversationalist. Although they were short staffed, both him and his female co-worker did what they had to with a cheery attitude and making our donations feel more than worth it. I recommend giving here when you can. It's a clean, warm atmosphere. Thank you all for doing this with such positivity each day!

Love it here! I've been living in the Mt Pleasant area for about a year, and I donate as frequently…read moreas I'm allowed, so I've been to this Red Cross location quite a few times. Each time has been pleasant and professional, regardless of how many people are there to donate. Today, I made an 11:15 appointment online the night before (and I was glad I did-- there were only two available appointment slots all day long!). I didn't do the Fast Pass question-and-answer preparation beforehand. I have in the past, but this time I didn't feel like getting out my laptop. This time, however, they told me it can now be done on an iPhone, which will be good to know for my next visit. I was the only one there when I arrived, and two phlebotomists were working. While Latoya was getting me prepped, though, three more donors came in. All were handled quickly and efficiently. I was in at 11:15 and out at 12:15. No pain, no problems, just a pleasant experience I'll be happy to repeat in 8 weeks. Thank you, American Red Cross!