I think this is my third time giving here and the staff has always been patient, informative, and…read morehelpful! Octavia helped me get in and out quickly and safely today and I'm appreciative of her calming nature.

The Red Cross is simply amazing! They are currently experiencing a shortage of blood so I would…read moreencourage you to donate as soon and as often as possible. You can donate if you have been vaccinated for COVID-19 so don't let that stop you. The staff is friendly and knowledgeable and have been on every single visit. They also have drinks and snacks ready after your donation is complete.

I have been a regular at Octapharma Plasma since I lived in Washington State. When I moved back to…read moreSC I found the West Columbia location. Just like in Washington, the staff is extremely friendly and handles the location with utmost professionalism. Of all the places you can give plasma, Octapharma has the most pleasant atmosphere. They're also the best pat scale around. Unlike most places, if you give consistently the pay stays at a great rate. Based on weight, if I stay above 7 visits every 35 days, I get $60/visit. That extra money comes in handy for so many things. Plus, the uses for the plasma helps so many people. I highly recommend Octapharma.

They are consistently under staffed and those on the floor are often screwing off rather than…read moreprocessing clients through.

i couldn't ask for a better first experience. the staff was super friendly and made me feel…read morecomfortable with my first time giving plasma. i was nervous about coming because of all the negative reviews i've read but i'm here to say those reviews aren't true to my experience. and i got my money on my card immediately after. thanks to the staff for giving me a pleasant customer service experience. update: i've been giving plasma for a couple of months and have not received an experience that was not "good customer service." shout out to the staff assisting with plasma they stay so late to make sure every customer is taken care of. i appreciate them and being able to give w/ plasma! great second income for local usc college students.

Terrible experience; when I walked in for a scheduled appointment time for 7am I was turned away…read moreand told that they don't schedule appointments. When I came back later I was brushed off for more than an hr of waiting. The employees are so dismissive and disrespectful.

Christina might be new to the center but she is no stranger to knowing what she is doing Christina…read moreis very careful and smooth when it comes to sticking you she makes you feel comfortable and welcome

I have donated here 4xs. After the 3rd time I wasn't sure if I would return.... but let me start…read morefrom the beginning. I found out about donating plasma for pay thru another site. And I thought this would be a simple way to earn alil pocket money for gas and coffee. My inital visit was long and frustrating. This facility is a decent size, its sterile, but the TYPE of ppl who come here are what could possibly deter others from coming. Clearly we all could use alil extra, but be clean smell clean look clean and keep thr loud talk down!! The staff here for the most are pretty good and can find your vein stick you once without bruising you.. which makes the experience easier mentally. Yet there is one shoet white lady with blonde hair who does not know what the hell she is doing many ppl have complained abkut jer methods and yet she remains. She needs retraining and should not be allowed to stick any donater at all! My experience with her on my 3rd donation led me to reconsider donating again. Not only that but I was unable to comoketw my donation due to my lack of comfort because she pushed the needle (which has a large gauge) to deeply into my vein, then she turns the needle while in my arm... WHAT TRAINED PROFESSIONAL DOES THIS?? I have recently returned and have had a good experience and will return again...

If I could leave 0 stars, I would. I had blood in my stool the day after donating and went to get…read morechecked out. Urgent care doctor said I was fine and it wasn't related. I go back to donate plasma and they make me get paperwork filled out by the doctor. Urgent care doctor wouldn't fill out paperwork so then I had to go to PCP. He filled out paperwork and said I was fine to donate but still wanted me to get a colonoscopy. $700, an urgent care visit, a PCP visit, a gastroenterologist visit, and a colonoscopy later, everything checks out that I'm perfectly healthy. But now because of the scope that was used in my colonoscopy, I'm deferred 4 months from donating plasma. So now I have no income from donating plasma plus now I owe $700 in medical bills. Crock of crap if you ask me. I won't be going back. I can't wait 4 months to figure out how to make ends meet.

I have been a faithful, regular donor for around two years now…read more The staff is very professional and friendly. The office is always clean and sanitized. Sometimes it can be very busy; the staff is well organized in multi tasking and the group works in harmony together rotating roles to handle an array of situations to keep things moving smoothly. Today as I sat down to donate, 2 seats down a gentleman had a seizure, he had a prior condition. I observed staff members respond in an expedited and calm manner to stabilize the gentleman until First responders arrived. Quality and compassionate care.

I used to give plasma and one time there was an issue with a clog during the process... ever…read moresince... and a year later... I get turned down bc they claim my vein is too difficult to stick. It seems like they have me flagged now. I've tried to go elsewhere and I get evaluated and rejected and do there must be a note in the data base. Well it was fine for quite a number of visits so it's an unfair prejudice. I recommended 3 friends and a family member who still go.

I just had a phlebotomy at the One Blood here in Charlotte, N.C. at the Abbey Place location…read more What a wonderful, engaging experience!! when I arrived for my appointment all three staff members including Kim, the supervisor smiled and waved to me as if I were somebody! I filled out the necessary documents and walked out of their location-cookies in hand-twenty minutes later. Very efficient and very engaging. Rated: a very positive experience. I drop the mic!! Kevin

One Blood has a new location. Located in the same shopping center as Luisa's and Beyond Amazing…read moreDonuts, nice to see a new space that is still convenient to me to donate whole blood or platelets. The plus about this new office is that there are windows to see out (to the parking lot). The previous donor room was an interior room so the only things to really look at were the screens that everyone had to decide to watch the same thing. Looks like each platelet station has their own entertainment. Staffers are still great and friendly, some of them are adjusting to the new office and where all the supplies are kept. The layout of the office is not as spread out, but is a more efficient space- less walking between the history/interview rooms and the donor room. Check in is easy- make an appointment online or on site...further check in questions are done on iPads and you are ready to go. Vitals are taken in the history room and then you go donate. Always nice to know the blood is kept local and you are always thanked for donation. It gets used in the area and helps the community.