Poor management, female wanting control and to throw her weight around and does not mind screaming…read moreat the young staff in front of clients. Poor staff retention. Loves to "write you up". No role models to teach or learn from.

Very bad customer service and a bunch of liars here don't come here!!! They give wrong wait times…read moreand tell you there is a a lot of mechanics over the phone and when you show up there's only one mechanic and everyone is busy doing other things. Very long wait time.

Had a little extra time before I was due at an appointment, was needing an oil change desperately…read more Decided to run in and see if I could get my oil changed in a timely manner . The Gentleman, I think his name was Ellis, was very helpful and friendly. They went the extra mile, I felt. I left in not much time at all, with a complete inspection and oil change. Would highly recommend! Oh and the Gentleman who explained what they done and about the inspection was awesome as well I think his name was Larry.

I was in town visiting family form Orlando and needed and oil change. Took my car In Friday morning…read morefor the service and had my tires checked and was in and out very Quickly ,Amazing Deal for the price . Very professional & great front of house customer service. Definitely recommend them and will use when I am back visiting if I need them .

I honestly believe you will be receiving great business from this great business establishment…read more They are very dependable. Plus they are some hard working individuals who will never let you down.. I give this place two thumbs up. I highly recommend everyone that's in need of great service to stop by and receive your blessings from the experts..

From the owner: Southern Express Lube specializes in fast, friendly service to all makes and models of vehicle. We…read morestrive to service the automobile in timely fashion, while performing a first class service, so the customer is not tied up half a day waiting to get an oil change. We carry all major oil brands for your vehicle needs.

Let me add My Story about A&M..Late last year I took my 2015 MKT to them due a mechanical…read moreissue..The Original Diagnosis was a repair which would cost more that a $1000 dollars..I left the car over nite..The following day I received a call my car was ready..Upon arriving at the business to pay the Bill , I was presented with an Invoice for less than $300 dollars..I was informed that all that was actually needed was some bolts tightened or torqued..I had actually prepaid for the needed part's for the repair..They actually Saved me money..No New Part's Necessary..That is what I call "Honesty" There are some businesses who would've still did the repairs for the money and Not Care about The Customer..My deposit was Refunded as promised..To this very Day I'll always Trust both my car's with A & M because of their Honesty and Customer Friendly Approach..Again this is JMO..

We were traveling from Michigan to Florida it was 930 pm the night before Thanksgiving. We had a…read moretire blow out on I-75 on our 5th wheel. we called them for a tow to a tire shop we did not have any idea they had tires there as we blew a tire just 2 hrs before this and put the spare on that one. (What a day) The tow truck driver came out with a tire changed it and we could get on our way. The cost was high $606.00 and only took him 40 min. but at least we could be on our way. Thank you for the great job.

Great people highly recommend they are fair and very reasonable quick work need to support business…read morein Lake Park since hurricane

My truck broke down on 75 S with my fiancé and baby in the vehicle. I called Lake Park Tire to see…read moreif they could get us in to take a look at the truck. As soon as the tow dropped us off, they looked at the truck and told us the issue and told us they could get it fixed for us by the next morning. We received the call the next day at 10:30am that the truck was fixed and ready to be picked up. They even picked my fiancé up from the hotel to go get the truck. The mechanic told us that the owner was at the shop at 7am to work on our truck, knowing that we had the baby and were on our way home asap. I highly recommend this place! We are very thankful to be home!

Totally awesome set of people vey caring and always willing to go that extra mile to helpread more

Extremely Unprofessional Response to a Customer Concern…read more I took my vehicle to this shop on August 5, 2026, for an A/C compressor replacement. Afterward, I noticed issues with my vehicle, including damage around the wheel-well area and a problem with the fog light, so I contacted the shop to ask what happened and requested that the matter be addressed. Instead of simply inspecting the vehicle and professionally discussing my concerns, I was initially told that they "never went under" my vehicle or did anything to the front of it, despite having replaced the A/C compressor. I told them I wanted to discuss the situation and, for documentation purposes, intended to record our phone conversation. They said they did not consent to being recorded--but then immediately told me that all of their own phone calls and in-person conversations at the office are recorded. What bothered me most was how quickly the conversation became personal. Rather than keeping the discussion about my vehicle, the company representative told me that I "obviously have an anger problem," suggested I "call a psychiatrist and/or a pastor," said they would "pray for" me, and then told me never to call, text, or contact them again. That is an incredibly inappropriate way for a business to respond to a customer questioning the condition of their vehicle after repairs. I was not asking for anything unreasonable. I wanted the vehicle inspected, an explanation of what occurred, and an opportunity to resolve the issue. In fact, they initially said that if the fog-light issue was caused by them, they would make it right. Unfortunately, the conversation deteriorated into personal insults instead of customer service. Whether or not the shop ultimately believes it caused the damage, there is no excuse for speaking to a paying customer this way. I have screenshots of the entire conversation and would strongly recommend that anyone considering this shop document the condition of their vehicle before and after service and keep all communications in writing. One star based primarily on the way my concern was handled and the completely unprofessional communication that followed.

Got an oil change. Tyrone & Austin were great. They were fast & efficient. We'll be back! Thanks…read moreguys

I have used this place since 2020, my daughter got her car an license in 2025, I sent her to get…read morethe oil changed as she got my car, 2024 Nissan Sentra, I told her it's on file you just need the same thing. My oil change was usually $55-$65 they charged her $92. I looked at the receipt same as my old receipts they just raised the price bc she's a 16 yr old that doesn't know any better. They've lost all my business, we have 3 vehicles and my brother won't take his vehicles there anymore! Just crappy, very disappointed!

This place is solid. We were heading to Daytona and tried to schedule for a much needed oil change…read morebut it was impossible. We happened to stop by Madison for lunch at Grumpy's (also highly recommend). Searched and found this place based on good reviews. And can confirm, this place is solid. Hearty, hard-working mechanics, and friendly office lady. Price is decent. Honest people and no BS. Nice big lot and a comfy waiting room. Got it done fast for us as the timing was right, and the mechanics were considerate of us having ways to go for our trip. Saving this place for our trip next year!

What a great group of people from the front office to John the owner! Traveled up to Jasper to stay…read morewith family and my check engine light came on after I had reset it prior to leaving home. With a long week of travel ahead I decided to get it checked out by professionals and bite the bullet. I called ahead and the young lady said to stop by so they could diagnose it. Upon arrival John walked out to the truck with his scanner and walked me through his diagnosis and put me at ease with his honesty and professional opinion. He took his time and recommended some steps I could take on my own that would likely correct the issue. He wouldn't accept payment. I highly recommend this place and will be a repeat customer!