Great help, very professional, Tim did fantastic job. They showed up on time, clean after done all…read morethe job. Thank you Tim.

the technician's job per se was good and professional, but I was very uncomfortable with the…read morepricing. I was initially quoted close to $500 just to reset a toilet. After some back-and-forth, the price came down to $350. I was in a hurry that day and had other errands to take care of, so I agreed to the $350. However, I still feel the price was excessive for the work involved. If I had more time, I would have gotten quotes from other plumbers or simply handled the toilet reset myself.

I had a repair done to my heating in January by Mitchell. They worked hard to diagnose and repair…read morethe problem. I was so impressed by my service that I signed up for annual maintenance. Mitchell contacted me to come out to perform the service and did an excellent job. They made reccomendations and checked both of my heaters and air conditioner units. When completed, they came to my door to report whatwas done and that all units are working well. I am glad I switched to Mitchell Heating and would recommend them to others.

Very fast professional response. Their techs came to my home the very same day and provided a…read moredetailed diagnosis of our gas furnace issues. I will not hesitate to contact them if I need service and maintenance.

I would like to write a glowing review of the serviced I received from this company. The initial…read morephone call was very helpful concerning my concerns about my hot water heater and the services that I would need. Tom and Vince showed up at my house and took the time to explain what was wrong with my unit and what needed to be fixed. They also educated me on why I did not need to fix other items I thought were a problem. They kept me informed about their findings and what they were doing. They also gave me a timeline of maintenance I should do in the future. I appreciate the time they spent talking to me.

Joe answered the phone when I called Russo, and I explained that my water heater was shot and under…read morefactory. Joe called his supplier and a couple of Russo's plumbers working in the field. Within minutes, Joe found my replacement water heater, covered by my warranty, and had a guy ready to show up the very next morning. Amazing service. The next morning, Jared showed up early, replaced the water heater and took out the old on. He did a great job. Hassle free and I was on charge for labor which was very reasonable. Highly recommended.

Arrived on time, quickly assessed the issue and replaced water heater at reasonable priceread more

Excellent experience from start to finish. They responded quickly, arrived on time, and cleared the…read moredrain issue efficiently. The technician was professional and explained everything clearly, and left the area clean afterwards. Pricing was fair and there were no surprises. Highly recommend for anyone needing drain cleaning services!

Complete rip off, charged for services that were never done, said they verified our insurance…read morecovered things that was a lie. Amount of sq ft claimed to be cleaned was bigger than the whole house, said they cleaned the electric hot water heater, we don't even have one, not even worth the phone call. Run, do not walk away from these people. Zero stars...................

I Won't recommend this business. They're way too overpriced! I was looking for a plumber to check…read moreout and fix my garbage disposal system. They were responsive and scheduled an appointment promptly for a "free estimate". The plumber was at my home as scheduled to check out my system, but before he would do anything, he told me that I have to pay $460 (plus tax) for labor, and if the disposal system needs to be replaced, it will cost me at least $750 (plus tax). He said he could only go as low as $300 (plus tax), after checking with his supervisor. I thought it's overpriced so since my issue wasn't urgent , I declined to have it fixed. I found a local plumber, who didn't charge for an inspection and charged me a total of $450 including labor to replace the broken system with a new garbage disposal system. Customers should beware of Plumbing services who claim to have free estimates on site but would charge desperate customers exorbitantly, especially if the plumbing issue needs to be fixed urgently!

The young installers (Ethan and Nick) were very courteous and professional. They removed an old…read morepiece of plastic piping that the previous installer left in to save him some time and replaced it with new copper piping. They did a nice, neat and clean job. See photo In addition, the Manager, Kevin is quick to answer any questions you may have and strives to make sure the customer is happy and satisfied.

These guys quoted me a price higher than their original estimate which I had agreed to. They…read morequoted me $2800-3200 with it ending up over $3900. I hjad 2 other bids under $3,000 but they are really good salespeople telling them the Platinum PLumbing name was behind me and they do a great job??? Then after starting the job they told me the job was more work than they thought and have been holding me hostage by not finishing my job until I pay even more. They were there twice to look at my job to give me an estimate!! They left me with leaking and non working radiators and won't finish it, threatening to take me to court with the amount they now want to be even more, even though they still have not finished the work. Told me they didn't see the other cuts next to the very visible valves so they have to charge almost $2,000 more. If I don't pay they are suing me. I have pictures of them. My husband is an 83 year old Veteran who is ill and I am his soul caretaker so couldn't get over there for several days to check on them. I walked in to leaking and non working radiators with steam coming out. My floors are ruined under some of them and I have a hogh gas bill because steam had been coming out of them. They also did not get the required permit from the local borough to install a new hot water heater even though I brought it to their attention. the township inspector had to call them to make them get one. The hot water heater is working fine. I have written documentation on everything. I had sent them 2 emails about the situation months ago and never heard back until recently with the manger only wanting to talk to me on the phone?? They are rude and condescending, even in writing!! This has caused us so much stress! I so wished I would have used someone else.

Not recommended. They installed a new hot water heater three years ago and it failed. They came out…read moreto replace it under warranty but charged me $2400 in labor. I had to have them return and redo the installation. They had numerous excuses for the poor installation. Beyond the cost, the quality of the work performed falls short of professional standards. * Multiple press-fit connections combined with SharkBite connectors within an 18-inch span * A missing cover at the bottom of the heater where the burner is located * An expansion tank that is not level, despite manufacturer guidance that it should be mounted vertically These concerns raise serious questions about the workmanship and adherence to industry best practices.

They ripped my 93-year-old mother off. Charged $566 for a $50 pump. He wanted $188 for a carbon…read moremonoxide detector. He wanted us to sign up for the 12th month membership and didn't know what the benefits were. Dangerous. Stay away!

I called a few companies about a leak in my main sewer line stack, and Brian got back to me right…read moreaway. He was able to start when I needed him and repaired the leaking section of the stack. His price was great, especially compared to what other companies wanted for the same repair. He also went the extra mile by putting up plastic to protect all of our new baby stuff from drywall dust and debris. Brian was professional, reliable, reasonably priced, and easy to work with. Highly recommend. Thanks again, Brian!

We called they came next day , they have a tier system that they charge you , which he went up a…read moretier for more money, then he asked if we wanted it fixed today and had a extra charge for that, it drained our pocket for two simple things done, I don't. Recommend this company!! A water. On off valve replaced and a sink drain air so the sink will drain , charged 2300.

Al is a great guy. Took care of everything in a timely matter. Would recommend Al for your plumbing…read moreneeds

Took 2 phone calls to get him to come out then 3 phone calls leaving messages to get a quote for…read morethe work we needed done and still haven't heard back from him. Very unprofessional. At least just let me know you cannot do the work.

Very responsive and professional. In years past, Jim Murray's Chimney Service replaced two chimney…read moreliners. This time, they repaired the exterior of one of our chimneys. Price was fair and they got the job done in a timely fashion.

Beware donot purchase a eoodstove or have one installed by this company. They lack thorough…read moreknowledge in this area. We purchased a stove and called since we were burning an excessive amt of wood. 2 mos later had a Woodstove expert come out to inform us it was missing a brick that covered the ash tray. Inside stove pipe improperly installed.