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    John A Kinkaid Heating and Air Conditioning

    4.9 (9 reviews)
    Closed 7:30 am - 5:00 pm

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    Hirschberg Mechanical

    Hirschberg Mechanical

    (10 reviews)

    what a great company! Matt, Jack and Rob were professional and polite and their work is excellent…read more Shelly and Debra in the office listened to me and sent the "dream team" out at 8:00 AM to take care of my plumbing and HVAC needs. They explained everything to me and gave me a quote. They fixed another plumber's shoddy work (Ben Manis Plumbing-DO NOT USE HIM EVER!!!) and did not leave without completely checking both my plumbing and HVAC systems.They cleaned up after themselves and suggested that I get a contract (at a reasonable price!) for both systems for peace of mind which I did. THIS IS A GREAT COMPANY FROM TOP TO BOTTOM! I know I am in good hands now!

    I contacted Hirschberg because I had used them previously for a couple of small jobs. This time I…read moreneeded a toilet fill valve replaced, a hot water faucet repaired, and possible insertion of a bidet wand on one toilet. I had the fill valve purchased new from Home Depot as I thought it would save me money to have my own new part. I also had the bidet wand. As is typical for some companies today there was a charge to come out--not to be applied towards my bill. The young man came in to see what the work was and then out to the truck to call the office on pricing. I told him/showed him, the fill valve I had purchased. He told me they will not use customer provided parts. I asked him to ask the office again about this policy , he did, and nothing changed. His pricing for these 3 jobs was over $900. I told him I wanted parts and labor to be itemized. Answer was 'we don't do that', 'we have flat fee pricing'. Between the cost and their refusal to use the new part I bought, I told him to only handle the fill valve part of the job however I insisted on an invoice with parts and labor itemized. Again, they refused to do so. I called the office to speak to the service manager, and he again refused to comply with my request, again repeated the flat fee pricing. In the end I got no-where. I asked to see the box the new fill valve came in--no surprise--same company part as what I had purchased. Cost for the 11 minutes max it took him to replace the part? $373.12 to include the $79. arrival charge. Did not get an itemized bill. What are they hiding? Knowing cost of parts and cost of labor is a routine and reasonable request of a customer, and many companies automatically provide this information without being asked. Addendum: I had the other 2 parts of the initial job completed by another company for $265.00 and automatically received an itemized bill. Note that even combining the two companies charges, the total is not close to exceeding $900 which Hirschberg quoted when they job costed initially.

    Retro HVAC Service & Installation

    Retro HVAC Service & Installation

    (7 reviews)

    Arrived as scheduled. Eli was my technician. He was polite, well spoken and presented himself well…read moreand he was a very knowledgeable technician! He explained to everything he was doing and completed the repair in. timely manner. I would definitely use Retro HVAC again for a repair or a complete install.

    Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them.... Anthony you know who this is...if you'd like I can add screen shot of all the messages we've sent to you. We've been texting since February about our thermostat replacement. Don't reply with we can't verify this. And to call your office. You never answer or reply!! Check your texts or I can add pics to this review. Total BS.

    John A Kinkaid Heating and Air Conditioning - hvac - Updated September 2026

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